Ask Leo! by Leo A. Notenboom

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Recent Questions:

So just how sneaky can spyware be? - Much of what we call spyware, like adware, can be relatively benign. But more and more there's a more intrusive, damaging kind of spyware as well, better called "malware".

Can a recovery partition be infected? - A recovery partition is often just another visible area on your hard drive, and is at risk for several types of issues including malware infections.

Is is safe to leave a flash drive plugged in all the time? - Leaving a flash drive or USB thumbdrive plugged in all the time can run a risk of prematurely wearing it out. We'll look at why, and what to do.

How do I keep my laptop safe at the airport? - Traveling with a laptop brings with it certain risks, mostly centered around loss. We'll look at the risks and steps you can take.

What's the difference between a "quick" and a "full" scan, and which do I want? - Many anti-malware products offer both a "quick" and "full" scan. I'll examine the common difference, and outline what I generally suggest you do.

How do I make something run automatically when I log in to Windows 7? - Windows has several mechanisms for having something start automatically when you log in. I'll walk through one of the simplest.

Why are emailed attachments larger than the original file? - Email attachments are always larger than the original file being attached. I'll look at why, how it works, and why it matters.

Popular & Important:

Where is Windows Mail, or Outlook Express, in Windows 7? Windows Mail has been removed from Windows 7, along with several other applications. We'll look at where to find their replacements.

How do I remove a virus? Once you've been infected with a virus or other malware, there are steps you can take to try to remove it, but only one approach is guaranteed to work.

How do I contact Windows Live Hotmail customer service? - People ask every day how they can reach someone at Microsoft to help with Hotmail problems. You can't phone, but there is now on-line help for Hotmail.

How do I Uninstall Windows Live Messenger? - The location of the uninstaller has changed for Windows Live Messenger. I'll walk you through the steps to find it and uninstall messenger.

What Security Software do you Recommend? - I have recommendations for specific products in various places on the site. Here's a short single page summary.

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Current issue: Leo's Answers #222 - March 16, 2010

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