Computer Questions?
  Tech Questions?

Recent Tech Questions:

My Yahoo account was stolen and recovered, but now I'm getting suspicious emails. What should I do? - If your account is stolen and later recovered, you need to carefully examine the account. It may also be advisable to stop using it altogether.

Is this "Account updates!!!!!" email legitimate? - "Account updates!!!!!" is a recent and frequent attempt at phishing. I'll break down why it's so obviously bogus, to show things to look for elsewhere.

How long should a hard drive last? - After experiencing another hard drive failure, I realize why you should be scared, and want to share yet more reasons that backups are so critical.

How should I make my files accessible via the internet? - The internet is everywhere and yet - using it to access your own files isn't as obvious as you might like. I'll look at some options.

How do I convert a PDF document into a Word document? - It's not uncommon to want to take a PDF file and convert it to a more easily editable format like Word. Problem is, PDF wasn't mean to do that.

Why won't services just email me my password instead of making me set a new one? - A service practicing proper security actually doesn't know your password. I'll cover how that works and why it's very important.

How do I remove this error on startup after a virus removal? - Most malware tools can remove most malware fairly well. Occasionally a removal will leave behind startup entries that I'll show you how to clean up.

Popular & Important Tech Answers:

Someone's stolen my email account and is scamming my contacts for money, what do I do? - If your contacts suddenly get email from "you" claiming your overseas and in desperate need of funds to get home - your account has been hacked.

Where is Windows Mail, or Outlook Express, in Windows 7? - Windows Mail has been removed from Windows 7, along with several other applications. We'll look at where to find their replacements.

How do I contact Windows Live Hotmail customer service? - People ask every day how they can reach someone at Microsoft to help with Hotmail problems. You can't phone, but there is now on-line help for Hotmail.

How do I Uninstall Windows Live Messenger? - The location of the uninstaller has changed for Windows Live Messenger. I'll walk you through the steps to find it and uninstall messenger.

Internet Safety: How do I keep my computer safe on the internet? - Internet Safety is difficult and yet critical. Here are the seven key steps to internet safety - steps to keep your computer safe on the internet.

What Security Software do you Recommend? - I have recommendations for specific products in various places on the site. Here's a short single page summary.

Is Windows Live Hotmail about to close my account? - People continue to fall for what more experienced users would say are laughably bogus phishing attempts. I'll analyze why one common attempt is so bad.

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