Helping people with computers... one answer at a time.

Various and sundry articles relating to Ask Leo! operations, policies and more.

Ask Leo! List Break-in

The Ask Leo! newsletter subscriber list was stolen by criminals. I discuss the situation and what, if anything, can or should be done.

Ask Leo! Stickers

Ask Leo! Webinars

Can I republish your articles?

Copying entire articles is a violation of copyright and it's illegal. I do have some alternatives, though.

Can you help me spy on someone?

Ask Leo! is not for spy or hacker advice, so don't wonder if that kind of question goes unanswered.

Has it really been a year?

How do I send you files that clarify the problem I'm having?

I encourage people to be as complete as possible in the questions submitted, and typically do not accept supporting files.

How do I turn off those ads that look like links on your site?

Ask Leo! is free, but advertising supported. If those ads get in your way, here's a way to turn them off.

Leo's 2013 Sabbatical

On January 1st, 2013, I announced that I'd be taking a couple of months off.

Leo's 2013 Sabbatical Results

When I went on my sabbatical, I didn't share the whole story. Even the word "sabbatical" wasn't quite right. Here's the background.

Link to Leo!

Want to link to Ask Leo! ? - I really appreciate it! Here are some templates and HTML you can use or start with.

Promotional Material

I occasionally get asked for promotional material, biographical information, or other text about myself or Ask Leo!. Here's a collection of ideas.

Reflections on Two Years of Ask Leo!

What's that "+1" thing I'm seeing on lots of sites?

Google's new "+1" widget on sites and in search results is a quick way to let people know what sites you find helpful and see what your friends find useful too.

What's your public key?

You can use my PGP/GPG public key to encrypt something you send me, or verify something I've signed.

What's your social media strategy?

I use Twitter, Facebook, Flickr and LinkedIn - and I actually have a little bit of a plan around how I use each.

Where do you get your answers?

There are many ways to find information on the internet, and here are a few tricks of mine that can work for readers as well.

Why am I getting warnings from your newsletter and site links?

A recent newsletter surfaced warnings from a couple of security services. As a result, we'll look at what false positives are, and what to do.

Why can't I ask you by email or replying to your newsletter?

I really wish I could provide support via email or by allowing you to reply to the newsletter. There are too many problems with that approach, so I provide a simple form instead.

Why can't you give a straight answer?

I can't always give a straight answer because every computer is unique.

Why do some blogs have pictures next to some people's comments?

Many blogs are using a service that associates pictures with the email addresses people use when they leave a comment. I recently added this to Ask Leo!

You may want to rethink your recommendation of this product I had problems with.

I value feedback on the recommendations I make, but quite often I hear about things I've not recommended at all, as if I had. We'll look at why.