Helping people with computers... one answer at a time.
Various and sundry articles relating to Ask Leo! operations, policies and more.
An overview of the various terms of service that you agree to and should be aware of when you use the Ask Leo! website and newsletter.
The Ask Leo! newsletter subscriber list was stolen by criminals. I discuss the situation and what, if anything, can or should be done.
Copying entire articles is a violation of copyright and it's illegal. I do have some alternatives, though.
Ask Leo! is not for spy or hacker advice, so don't wonder if that kind of question goes unanswered.
I encourage people to be as complete as possible in the questions submitted, and typically do not accept supporting files.
Ask Leo! is free, but advertising supported. If those ads get in your way, here's a way to turn them off.
When you sign up for my newsletter, I send an email to the address you specified containing a link you must click. We'll look at why you might miss it.
On January 1st, 2013, I announced that I'd be taking a couple of months off.
When I went on my sabbatical, I didn't share the whole story. Even the word "sabbatical" wasn't quite right. Here's the background.
A link to a site outside of Ask Leo! has broken and I don't have a replacement.
Want to link to Ask Leo! ? - I really appreciate it! Here are some templates and HTML you can use or start with.
I frequently mention specific products in various ways on Ask Leo! - this page is to clarify exactly what those various approaches may be, and any potential relationship or benefit I might derive from those references.
I occasionally get asked for promotional material, biographical information, or other text about myself or Ask Leo!. Here's a collection of ideas.
Google's new "+1" widget on sites and in search results is a quick way to let people know what sites you find helpful and see what your friends find useful too.
Advertisements, just like in newspapers or magazines, are nothing more than rented space on a page and should never be confused with recommendations.
You can use my PGP/GPG public key to encrypt something you send me, or verify something I've signed.
I use Twitter, Facebook, Flickr and LinkedIn - and I actually have a little bit of a plan around how I use each.
There are many ways to find information on the internet, and here are a few tricks of mine that can work for readers as well.
I help people use computers by answering their questions on the web.
A recent newsletter surfaced warnings from a couple of security services. As a result, we'll look at what false positives are, and what to do.
I really wish I could provide support via email or by allowing you to reply to the newsletter. There are too many problems with that approach, so I provide a simple form instead.
I can't always give a straight answer because every computer is unique.
I get a lot of questions every day. Here are some tips to increase your chances of finding the answer you need.
Many blogs are using a service that associates pictures with the email addresses people use when they leave a comment. I recently added this to Ask Leo!
I value feedback on the recommendations I make, but quite often I hear about things I've not recommended at all, as if I had. We'll look at why.