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I get the message: 'Remote Assistance connection could not be established because the remote host name could not be resolved.' - What does that mean?

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How do I do this? "For Remote assistance to work, port 3389 must be forwarded on that router to the target computer's internal IP address."

Thanks!!!!!

Posted by: Jim at July 25, 2004 12:46 PM

Same question - used wrong email address last time.

How do I do this per above: "For Remote assistance to work, port 3389 must be forwarded on that router to the target computer's internal IP address."

Thanks!!!

Posted by: JIm at July 25, 2004 12:47 PM

That depends entirely on the router or firewall you're using. You'll have to check the documentation for that.

Posted by: Leo at July 25, 2004 1:36 PM

Can use use dos commands to tell router port 3389 must be forwarded?

Posted by: Matthew Lind at September 1, 2004 5:34 PM

No. Since exactly how varies from router to router, you'll need to use whatever interface your router has to tell it to do that.

Posted by: Leo at September 1, 2004 7:39 PM

which ip, my friend's or my own, do i forward the port to?

Posted by: kevin at September 22, 2004 8:13 PM

how do i get msn messenger for windows xo because i downloaded it and it wont let me sign in! help me please! i have got windows messenger but i REALLY want msn!

Posted by: Siobhan at September 24, 2004 2:23 PM

i get this message

"Remote Assistance connection could not be established because the remote host name could not be resolved. Please try again."

and i read up there that "For Remote assistance to work, port 3389 must be forwarded on that router to the target computer's internal IP address."

and you replied with something about documentaion, and i have no idea, i neeeeeed help

Posted by: renee at October 27, 2004 6:43 PM

can you install remote assistance on windowsME

Posted by: sandy at October 28, 2004 8:24 PM

If you mean Windows XP remote assistance, no, it's not available for Windows ME. The closest alternative would be a remote access program such as pcAnywhere.

Posted by: Leo at October 29, 2004 7:39 PM
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