My computer locks up and won't boot. What do I do?

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A friend emailed me and stated that her Cox antivirus protection sent back that it intercepted an infected email from me to her computer. I find this difficult to believe as I have Norton Anti-Virus protection with email, Norton Internet Security auto-protection, etc. I manually check for updates every couple of days, also. I scan my computer daily, and the report never shows a virus found. I also have McAfee Firewall protection and Webroot Spy Sweeper engaged. Is there a way to find a virus and rid the computer of it, if there is one, other than to scan with Norton? Specifically, this is what she sent to me:

An email was sent to you that we have identified as containing a virus.
Below find the details of the infected message:
>
From: JoyHa3@aol.com
Date: Thu, 10 Jun 2004 08:54:18 -0400
Virus Name: W32/Bagle.aa@MM!vbs
Infected Attachments: 000002b2.EML, /Nervous_illnesses.vbs

I'll bet it's not actually mail you sent. This article might help explain: http://ask-leo.com/archives/000065.html - it's currently a very common situation, unfortunately.

changed the advanced cmos setting disable the 32mb and my system is not booting some cracking up on the monitor

I'm sorry Simon, but I don't understand your question at all. Can you clarify?

My PC hangs just after the windows logo and I get an error stating that "lsass.exe Application Error
The application failed to initialize properly(0xc0000005). Click OK to terminate".

After clicking OK the screen remains black except for the cursor is visible but the system won't load any further.

Any ideas what I can do.

You didn't indicate which version of Windows. My expectation is that you'll need to boot from CD-ROM and attempt to repair, or reinstall, the operating system from the installation CD.

oops Win XP pro

Then I'd try the steps in the article: safe mode, and then running system file checker, or if that doesn't work booting from the installation CD.

I was given a custom built computer running under Windows 98. Had problems sporadically but consistently when running games (children's educational software) from CD. The computer would lock up and sound a steady beep.

Tried to resolve by replacing the fan, increasing memory and upgrading to Windows 2000. Even formatting hard drive and starting from scratch after suspecting a virus....Still locks up. Not sure what to try next.

thanks!!!

I have a problem.... I have Windows ME and i think that my computer crashed. i cannot turn it on without it going to a screen where it asks me to pick from normal mode, safe mode, or step by step confimation. All which leds me to a screen where it is all black with only a cursor blinking in the corner. I have tried to reboot it by simply just placing the recovery disk in but it seems when the recovery disk is done and the system itself is trying to reboot their is always a problem ( like Cmdist or something of that sort goes worng and shuts down the rebooting process)i have also tried by typing in the format command to clean my hard drive up but i am not sure if i am doin it right so Please any help would help me out soo much ..thanks

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