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Can my ISP monitor my internet usage?

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Summary: Your ISP controls your internet connection and it's easy for them to monitor the data you send and receive. The question is, why would they bother?

Can employees at a local telephone ISP read my e-mails and monitor my web surfing and tell others about what they read/see?

Yes they can.

The real question is would they? Probably not.

And if it's of real concern to you, what might you do? I do have some ideas.

Your ISP knows a lot about you. They ultimately control your connection to the internet. And by control, I do mean total control.

They know where you live, so as to be able to physically get your connection to you. For example, as I've said over and over and over and over, in order to locate you by your IP address, it typically takes law enforcement and a court order. Where do they take that court order? To your ISP, to get them to reveal your physical location.

Your ISP also controls the equipment that all your internet data flows over once it leave your location. You connect to your ISP, and it's your ISP that then routes the data to where it's supposed to go elsewhere on the internet.

Can they "sneak a peek" at your data while they route it? Absolutely they can.

"In my strong opinion most people need do nothing to protect themselves from their ISP."

The question is: would they?

Folks, I've said this before too: we're just not that interesting. Why would anyone want to spend time looking at gigabytes of data just so they can spy on your surfing habits or email? Most ISPs are overworked enough as it is, without adding some kind of electronic voyeurism to their job.

In my strong opinion most people need do nothing to protect themselves from their ISP.

OK, so what if you still want to protect yourself? What if you have a legitimate reason for being paranoid?

Several possible solutions come to mind:

  • Secure connections - any connection that begins with https instead of http is an encrypted connection. So while your ISP can see which sites you are visiting, the data actually sent to or displayed from the web site on an https connection is encrypted. Using an https connection to a service like GMail is one way to secure your email from snooping. Naturally you're still trusting the mail providers not to snoop on you.

  • Anonymous Web Surfing - using services like Anonymizer, Tor or other services like them your ISP can tell that you're using the service but they cannot tell where you're surfing; it's all encrypted. It'll be slower, but it'll be encrypted. And of course you're trusting the service not to snoop on you.

  • Encrypted Email - there are several ways to send encrypted email. Your ISP will be able to see who you're emailing, but your message will be encrypted and hidden. Encrypted email is not easy for most people to set up, but it can be done.

  • VPN Services - There are services available that will allow you to set up a VPN or "Virtual Private Network" connection to their services which then connect you to the internet. Typically meant for people who use WiFi hotspots a lot (where snooping is a much greater risk and issue) everything between you and the service is encrypted, thus your ISP can't see a thing. Of course the service can.

So it really all boils down to your level of paranoia, which could be quite legitimate or not, compared with the amount of effort you're willing to put into keeping your connection secure.

But ultimately I don't believe that their ISP snooping on them is something most people need to worry about.

Related:

Article 11413 | Posted April 25, 2007

Recent Comments

Try
http://www.speedtest.net/

Posted by: sassora at June 24, 2007 04:20 AM

I sometimes use my company wireless laptop to surf the net while I'm on business trips. Can my employer see what I'm surfing if I don't log onto the company VPN or network?

Posted by: Andy at November 26, 2007 07:43 PM

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Hash: SHA1

Possibly. They could have installed spyware, or configured your system to
access their proxies even though you've not explicitly done so yourself.

Thanks,

Leo


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Posted by: Leo A. Notenboom at November 27, 2007 12:41 PM

If I delete the history, and all associated files to my internet usage, such as porn, etc... Can they still view it? I'd like to know how to cover some tracks... I definately have learned that I can't be looking at non-business material at work... HELP?!?!?!?

Posted by: David at December 7, 2007 12:48 PM

i'm not worried about the ISP so much as the low paid customer service staff who hate their jobs, their lives, and have nothing better to do than cause havoc using my identity

Posted by: pooky at April 15, 2008 10:46 AM

There are many service providers who provide VPN service. I use VPN service of mp4you.net so I don't worry about my employer.
I was using another VPN service www.vpngates.com, but there are serious bandwidth limitations.

Posted by: Shawn at April 30, 2008 01:53 AM

Also you can use logless public vpn service called VPN Privacy and surf anonymously.

Posted by: Alex at May 27, 2008 06:43 AM

Try http://www.cry.ro/
to anonymous surfing on internet

Posted by: bogdan at August 21, 2008 07:23 AM

do they tell us if we ask what sites we have visited?
Do they know if we are using vpn?
and i'd like someone to answer david's quiestion if they can still peek even when we have cleared the history...
Do they have the sites that we have visited in a database record or something?

*DO* they? There's no way to know for sure. Some might, but I suspect most do not. You're just not that intersting.

*COULD* they? Yes, of course.

There's no way to know exactly what any specific ISP is actually doing. And whatever you might find out today about one ISP will be different tomorrow, or for any other ISP. The important thing here is to know that they COULD, not try and rely on what the DO.

-Leo

Posted by: Brandon at September 1, 2008 04:04 AM

my ex wife is a school teacher. she emailed me from her home computer. why did her home IP address not show up. only her her school email IP did. my son emailed from the same house under his yahoo email and their home IP address came up. it is confusing me.

Posted by: tonja at September 8, 2008 08:55 AM

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