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Why can't I have an Audio conversation using MSN Messenger?

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They have given me constant IP. Does that mean that I am not behind MAT anymore?

Posted by: gggg at December 14, 2004 1:31 PM

read about the NAT explanation-thank you as I was having the same "audio" concerns. I am able to utilize the "video" function (i have a webcam) fully...just no sound. Does this suggest that it is not a NAT issue since I am able to utilize the video?

Posted by: John at December 14, 2004 7:29 PM

Not neccessarily. Video appears to use a different approach. Why? I have no idea. But apparently working video without audio is still a common NAT situation.

Posted by: Leo at December 14, 2004 7:45 PM

Leo, you have an amazing amount of patience. I'm absoultely amazed at the number of people that do not read the complete thread before posting their (often repititious) questions. You're a better man than I.

Posted by: Jim at December 15, 2004 11:30 PM

i dont have a router...im on adsl...xp home edition with service pack 2..no audio on msn like everyone else..it works everywhere else..behind zone alarm and microsoft firewalls..turned both off to try msn again..still no audio..other people i communicate with have both cable and adsl still cant get audio..on xp home..therefore nothing to do with router

Posted by: wren at January 9, 2005 12:27 PM

i have just been looking on logitech site and i think they are the ones stopping audio on msn...check out this link they are trying to sell audio video calls

http://www.logitech.com/index.cfm/products/usertype/videotopics/MX/EN,CRID=2041

Posted by: wren at January 9, 2005 1:09 PM

I don't think Logitech is blocking anything. If you read the article that you commented on, you'll see that there are known issues that prevent audio from working.

And there are plenty of free alternatives.

Posted by: Leo at January 9, 2005 2:04 PM

Also, many DSL modems apparently act as routers, so even though you may not have an additional router, the problem may still be due to that.

And, as reported on other articles on this site, many people are having problems with MSN Messenger and Hotmail in general.

Posted by: Leo at January 9, 2005 2:06 PM

Dear Leo,

I have a puzzler.

Myself and a colleague are using MSN Messnger 6.2 for Vido Conferencing so that we can work at home.

* I have audio/sound when communicating from home to the office and to his home.

* He has audio/sound when communicating from his home to my home.

* He only has video when trying to communicate from his home to the office. Attempts to start a video conference or start video leave the program hanging in "connecting" mode.

At home, he is runnig Windows XP home edition with SP2 installed on an ADSL.

For what is is worth we are both using Logitech webcams.

Can you offer some pointers?

David

Posted by: David at January 10, 2005 12:59 PM

my mic works fine...but when i use it to record or am on an audio convo on msn..my speakers stop working so i cant hear the other person or hear any sound on my computer..however,they can hear me. how can i fix this?

Posted by: mandaaa at February 18, 2005 6:47 PM
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