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Why can't I have an Audio conversation using MSN Messenger?

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Can't get audio when on msn messenger. My old web cam works no bother but my new one won't. Strange. If i video myself the audio will work, so the mic is working but when i go on to msn it stops! Can anyone help. I have re-installed msn plus the cam.

Posted by: Darren MCClure at December 26, 2007 9:11 AM

"We are unable to run Audio and Video setup

why? nothing works :(
i hate msn for this ...

Posted by: fatima at January 12, 2008 3:13 PM

have read your article and have the same problem camera and mic work fine untill on messenger have tried to alter the connection settings but unable as isp has been set up using a lan connection can anyone help

Posted by: rob at January 20, 2008 9:18 AM

hello,i have a prob with msn, i can not get any sound comming out at all, can you help me with that, please get back to me regards steve.

Posted by: steve at February 5, 2008 10:50 PM

I can speak for about a minute then white noise cuts into my audio output, only happens when my friends are talking to me every audio check I do works fine doesn't matter which microphone I use (I've tried 3 different ones, could it be my service provider?

Posted by: Heather Carey at April 20, 2008 9:53 PM

Okay, well, recently we had to whipe everything off of our hard drive on my computer because we had a virus of somesort.
and now we re-installed everything, the same as before. and before my computer needed all this work my webcam and everything was working, and now that whole We are unable to run Audio and Video setup is popping up for me.

and suggestions?
i'm so absolutly clueless when it comes to these things....

Hard to say, but my first guess is that the reinstall did not include the proper drivers for your sound card. Check with your computer manufacturer's web site for the latest drives, download and install them.
-Leo
Posted by: Jennifer. at July 29, 2008 11:37 AM

I'm running Xp. I can hear my partner's audio but they cannot hear me. using a logitech quick cam and MSM Messenger 8.5

Posted by: Tracky at August 7, 2008 12:38 PM

i downloaded wlm 9 beta and there are a few issues. I will just name 2.
1.i cannot setup a video call with the new beta version of live.
2. to uninstall it is a headache. It appears that no uninstaller was included in the "package".
To me it appears as a deliberate and "pirate" attitude on the MICROSOFT to do such a thing to users of its software. No one should be held at ransome to any software company at any given time.
If anyone has experience similar problems let me know.

This is why it's called Beta software. Problems are to be expected. In all honesty, if Beta software causes you problems, Beta software from anyone, then you really have no one to blame but yourself. Always backup prior to installing a beta, never plan on using a beta permanently or for any length of time, and plan on rolling back to that backup when done.

It's unfortunate that products in perpetual Beta, like many of Google's, have caused so many people to forget these important guidelines.
- Leo
13-Oct-2008

Posted by: david at October 12, 2008 7:27 AM

WE ARE UNABLE TO RUN AUDIO AND VIDEO SETUP ?

Posted by: Blend at October 29, 2008 10:39 AM

I cannot hear the voice of my boyfriend on the other line, however he can hear when i speak... please help me on this matter.
Thanks

Posted by: Murile at November 25, 2008 5:24 AM
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