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Why can't I open attachments in Outlook?

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I get the same as some of you "There was an error opening one or more of the attatchments. Please check your free disk space and try again.

Posted by: Ron at November 7, 2006 7:01 PM

I found thay some users are unable to open JPG files as attachments in MS Outlook 2003 unless they are in the "local administrators" group or the "power users" group on MS Windows XP pro and Windows 2000 Pro.

I think there may be a way to change the security at the registry level to allow access so the limited user can open the JPG file by clicking on it from Outlook 2003. I'm thinking this is an operating system security permissions issue more than an Outlook application problem.

I still need to do some testing to see if this theory proves to be true but I have a long weekend ahead so it'll be next week before I'm able try. If anyone else want to try, feel free, or if you alreay know, let me know so I don't have to do any testing. I think I'll just need to figure out where the JPG entries are in the registry and start testing from there. Of course, I'll use a test PC and a test account that is not in the domain administrator's group.

Later,
Helpdesk

Posted by: Helpdesk at November 10, 2006 9:01 AM

I also found an article that says there is a registry entry you can add for Outlook. You'll create this entry and tell it what type of attachments are safe for Outlook to open and seperate them by semicolons (;). I haven't tried any of this so ya'll keep me informed on your findings, if you get a chance.

Later,
Helpdesk

Posted by: Helpdesk at November 10, 2006 9:05 AM

when i click on attachment it is gray(not hightlighted)with an envelope or other symbols. sometimes it brings up a box wanting to know where i want to put the attach.

Posted by: julie at November 17, 2006 8:32 AM

my email attachments are in gray scale i have power point so i don't know what else to do ,please help...thank you

Posted by: sue at November 17, 2006 6:02 PM

Why can't I open attachments that end in .email?

Posted by: Bob at December 6, 2006 4:48 PM

I cannot open files that are .pps. I downloaded the powerpoint viewer, and it still will not open .pps files. I get a message telling me to create an association in the file folder in the control panel; however, I do not know which association to use. I really need help with this problem.

Posted by: Judy at December 18, 2006 6:53 AM

I used to be able to open email attachments in O.E.
Now, the response is the attachment is an unknown file type and to choose from the following programs to open the attachment. Word works but it is a mess with lines and lines of code. JPeg and PP work fine. Hope you have an answer for me. Thanks.....

Posted by: Barry at December 29, 2006 5:25 PM

someone snd me an email of these collectables...i am tyin to resell this item, so what i did was copy and paste the picture into a new email. now the person says he/she cannot view the picture....for some reason its just not showing up. =/

Posted by: tracey at January 21, 2007 8:39 AM

I get emails that end in (.email)from a friend that uses hot mail, also he is forwarding these and they have been forwarded many times, but I am the only one unable to open them. HELP

Posted by: bob at January 30, 2007 4:33 PM
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