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svchost.exe error: svchost.exe has generated an error - now what do I do?

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hi i found a comment posted on ur site that resembled my problem. i get svchost.exe error and y copy, past commands get dissssabled.
according to ur instruction i downloaded fixblast from symentec but it does not detect any virus but the problem persists. i tried to find the patch for win2000 , but i can not find any info about patch 1 and patch 2 for download. why do get over this problem.

Posted by: rishesh at February 27, 2004 7:44 PM

Vanessa: svchost.exe problems can result from several viruses, blaster being only one of them. It's hard to say which removal tool to use without knowing exactly which virus it is (though I'll admit, I'm surprized that virus scanners aren't doing a better job on this one). I would visit symantec's site (this link will get you there: http://ask-leo.com/d-symantecavc ) and search for "svchost" there as well.

In the mean time, to attempt to get SP4 installed, I would first run system file checker (I just posted an article about it: http://ask-leo.com/archives/000074.html - even though it talks about windows XP, it should work for Windows 2000 as well). This should attempt to repair the system files possibly damaged and preventing you from completing an SP4 install. Once that's run, I'd install SP4 and the patch mentioned earlier in the comments here.

Best of luck!

Leo

Posted by: Leo at February 28, 2004 4:07 PM

Rishesh: you don't need SP1, 2 or 3, if that's what you're asking. Only SP4 (http://ask-leo.com/d-w2ksp4 ) and patch KB823980 ( http://ask-leo.com/d-40112c ).

Good luck!

Leo

Posted by: Leo at February 28, 2004 4:17 PM

I'd like to participate in this great discussion of a great problem.

I was getting this error exactly as described by other can't copy-paste,can't open link in new window etc..

What I did was backed up the data, formated the partition and did the fresh install of win2000. Immediately I installed SP4.

Remember I have installed NOTHING else...No floppies or CDs were inserted(ofcourse only one CD of "win2000")

As soon as I started the internet I got this error again in just 2 minutes and I had to control my self not to break the monitor.:(

Now all said...my conclusion is that if it really is the virus then it's got to be in the installation of win2000 or SP4.

And i'm going to try that "welch" and "blaster" uitility if I succeed then tell ya all.

Posted by: SoulSucker at February 29, 2004 8:16 AM

Final solution of this problem is "KB823980" patch.

Neither "fixblast" nor "fixwelch" fixes the problem but this patch does the magic.

But I very STRONGLY belive that the real cause of the problem is in the installations of IE6,SP3,SP4...

And I have reasons to believe that because as I said earlier that in just 2 minutes after going online no virus can infect my PC(because dial-up internet speeds are not that fast!!)

Posted by: SoulSucker at February 29, 2004 9:27 AM

Actually the infection can happen that quickly. It can make it VERY difficult, as you've seen, to rebuild and get on the internet long enough to download additional patches without getting reinfected. What I *wish* is that MS would roll the 823980 patch INTO SP4, which would avoid the scenario.

Glad you're working again!

Leo

Posted by: Leo at February 29, 2004 10:27 AM

Ok...

After extensive searching for 2 hours finally I learned that IT IS the virus and it can in through the internet only whether it be only 2 minutes. The files it copies are very small.

Now I will never go online before installing an AntiV and a firewall.:)

Posted by: Anonymous at February 29, 2004 10:39 AM

"svchost.exe generated....." this happens bcz u got blaster-worm (Lovsan) infected in your system. this worm can enter your system at the first time you go online.

After getting infected, copy & paste commands wont work, you cannot disconnect from internet, you wont be able to update windows from microsoft.com.

Dont waste your time applying latest patches and service packs of internet explorer coz this does not actually solve the said problem. The solution/precausion you got to take is, install a firewall which can block trojan attacks. I recommend Trend Micro's PC-CILLIN antivirus. It has a built-in personal firewall which i am sure makes an end of this error.

For more help write me binuthomz@yahoo.com

Posted by: Binu Thomas at February 29, 2004 9:05 PM

Okay, in most cases it's not a virus (lets all jump off the virus band wagon...). I've had the same problem. svchost fails, IE won't allow new windows to be opened and the copy paste facility fails. The only way to solve it is to reboot...

I did find a windows update but the Microsoft update site didn't point me to it, another forum like this one did. I can't find it again but if I do I'll give you the link to the microsoft page where you can download it.

My PC spec for those wondering.
AMD 2000+
Windows 2000
SP 3
IE 6 SP1
Netscape 7.1
Office XP

Posted by: Kevin O'Connor at March 1, 2004 6:35 AM

Actually, Kent, my experience right now is that while there can be other causes for this problem, viruses are *by far* the leading cause. Because this symptom can result from several different viruses, people are generally having a difficult time tracking down exactly what steps they need to take to eradicate their machines of the virus.

I remain firmly *on* the virus bandwagon :-).

But I look forward to the patch link you mentioned. Thanks for stopping by.

Leo

Posted by: Leo at March 1, 2004 9:12 AM
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