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I upgraded to WinXP and my Outlook Express Inbox items disappeared ... are they lost?

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When I go to import my old Inbox items, I can't find the location of the files. I ran the search as indicated and discovered that my Inbox items were stored at "C:\Documents and Settings\[username]\Application Data\Identities\ ..." plus a bunch of numbers. When I browse for this location, I can only get as far as my username. There isn't a folder called Application Data\Identities\etc. Any ideas? Thanks a lot.

Posted by: Lily at September 1, 2004 11:12 PM

In Windows Explorer: Tools, Folder Options, View tab - make sure "show hidden files and folders" is selected.

Posted by: Leo at September 2, 2004 7:36 PM

Hi,

I just used your procedure to recover my messages after I updated Win XP to Service Pack 2, and it worked perfectly!!!

Thx so much!

Posted by: mary at September 6, 2004 2:31 PM

Hello Guys,
I need some help here. Before i upgraded form my window 98 to window xp. I backup all of my outlook express 6.0 messages and address book, which all saved in .dbx format. Once, I got my windo xp installed, I can successfully import my old address book from my backup file to either Outlook or Outlook express. However, I am unable to import my messages. I pointed it to where my .dbx files stored, but it keeps complaning that no message found.
Can some body please give me some good advice.
I would really appriciate your help!!!

Posted by: Kitty at September 19, 2004 7:35 PM

This might help: the entry "/Local Settings/" needs to be inserted between user name and Application Data - then Windows should find the dbx files - then make sure you copy over the "folders.dbx" file as well
I had no luck using Import but cut and paste is fine

Posted by: marky at September 23, 2004 7:07 AM

my post above: use back slashes not forward slashes!

Posted by: marky at September 23, 2004 7:31 AM

I'm in a similar boat as Kitty - I installed Windows ME to replace 98 on my wife's computer, her files were gone, but they were in the "c:\documents and settings" folder, but no others. I tried to install the messages from the "c:\documents and settings" folder, but it only duplicated the messages in the Inbox and did not import the other folders. I tried the above technique, and apparently I cannot type anything in the box - I can only browse. I even tried to make a copy of the "c:\documents and settings" folder, and no luck there.

Any suggestions???

(I did successfully get her contacts in her address book back, though.)

Posted by: Brian at September 28, 2004 4:08 PM

After upgrading to XP I have a problem. My Win 98 outlook express dbx files are saved. Windows XP doesn't see them. How can I import them to Win XP outlook( and where do they go?)
Tony

Posted by: Tony at October 7, 2004 2:45 AM

Hi

I work for a big company, I work in the IT Department.
I really have a big problem guys.My email just dissapear all of them I treid to import but there is nothing mail to import,I update windows and update my virus programe but it still doesnot work

PLEASE GUYS HELP ME

Posted by: Robert at October 13, 2004 4:01 AM

After following your instruction on how to backup messages and then I tried to import it from the cd, it tells me that it can't find any files.
What did I do wrong?

Posted by: Anonymous at October 15, 2004 4:36 PM
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