Ask Leo! by Leo A. Notenboom

What are "LSASS", "LSASS.EXE" and "Sasser" and how do I know if I'm infected? What do I do if I am?

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Hi Leo,

Well, im still trying!! I got a big brake when i downloaded SpyBot!! I scaned my hd which only took about 2hrs and its found 52 files of which it couldnt delete 2 of them. one of them is the bridge.dll which im preaty sure is the ronoper.U virus doing its bad deeds. Now, i cannot find anything on the net that can help me rid myself of this pest!! The only thing is on symatec but it means i have to buy it, please tell me there is another way! Im a student, or soon to be, and im real short of cash!! lol. I will keep you up to date :-)

Thank you so much for the help you have given me so far, even if it hasnt worked yet, im sure it will soon.


Domen

Posted by: Domenico at May 27, 2004 5:15 PM

You might visit Computer Cops (http://ask-leo.com/d-compcops ) or the forums over at Spyware Info (http://ask-leo.com/d-spywareforums ) - they'll probably ask you to run something called "HiJackThis" (http://ask-leo.com/d-hjt ) which creates a report that they can analyze and give you specific steps to take.

Good luck!

Posted by: Leo at May 27, 2004 7:27 PM

Hi Leo,

Im still battleing away although i have a feeling i am aproaching the light. I found hijakthis before i posted on here but it would not run. I have tried it again and now it runs for about 4sec before dissapearing into thin air, enogh time for me to creat a log. I will keep you up to date with how im going. This might be the brake i was looking for.

Thanks heaps for your help, even though i dont like crying victory before im in the clear.

:-)


Domen

Posted by: Domenico at May 28, 2004 9:14 AM

Hi Leo

I rescently installed windows XP Prof in my laptop and I bought macfee internet security software (Virus Scanner/Firewall/Privacy Protection/SpamKiller) and installed in my laptop and when i connected to the internet using a DSL my system is going Crazy. after five minutes in the internet the name in the start button "START" will disappear and that it am unable to do anything I have to hard boot my system and restart to work for five minutes in the internet and again boom its gone. what should i do. I first thought its a SASSER virus so i downloaded Nortorn AV in a different M/c (My friends computer)and installed in my computer and scanned it didnt detect any virus. I badly need help / suggestion. all my work is in that laptop and am stuck now with no options.

Posted by: Sheik at May 28, 2004 5:56 PM

While I might not suspect Sasser, I think your instincts on a virus infection feel right on. I'd be tempted to try a virus scan with a different product as well. (Recommendations: http://recommend.pugetsoundsoftware.com ). There's an outside chance this could be caused by spyware, so check this article: http://ask-leo.com/archives/000131.html . And finally, if the machine will run long enough while not connected to a network, a System File Check might also be appropriate: http://ask-leo.com/archives/000074.html .

Good luck!

Posted by: Leo at May 30, 2004 4:39 PM

Hi Leo
I recently found a company laptop which kept attempting a dial up connection.
After hunting around a bit I found a program called 'wave eggs.exe'.
I managed to get rid of it, but couldnt find anything on the net about it.
Have you encountered it before and how can I protect against it?
Thanks

Posted by: Craig at June 1, 2004 6:04 AM

I just addressed that in a new post: http://ask-leo.com/archives/000154.html

Posted by: Leo at June 1, 2004 9:50 AM

hey,
I am infected with the virus lsass.exe, it restarts the computers contigously.
i dont know how to cure myself from that. please help me, i cant connect to the internet. because as i connect , in the very next 15 minutes it restarts. please help me.
regards
Anjum

Posted by: Anjum Khan at June 1, 2004 12:10 PM

You need to read the full article here. All the information I currently have is in it.

Posted by: Leo at June 1, 2004 4:15 PM

Hi Leo,

I got the LSASS.exe infected on my computer (running window 2000). When I saw the error message, I renamed the "lsass.exe" to "lsass_old.exe". Now, I can't start my computer (not even in safe mode). The hd is in "NTFS" format, is there any way I can rename the file back and following the right path to clean the virus?

Thanks,
Frank

Posted by: Frank at June 4, 2004 6:46 AM
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