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Where do Outlook's auto-complete suggestions come from?

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dear friends--comcast webmail has had the autocomplete feature, which i actually found very useful. i've just switched laptops & have windows vista (don't know if that's pertinent info or not) & now the autocomplete email address no longer works. i can't get any assistance from comcast--1 person claimed that there has never been any such option. any tho'ts? thanks so much for yr assistance.
holly lu

Posted by: holly lu at January 10, 2008 3:32 PM

When you type first few characters in To Field Outlook suggestions for auto fill (or auto complete) comes from address book or previously sent email.

User can delete auto fill or auto complete suggestison by hitting DELETE key when email address is suggested in To Field

Posted by: Rakesh USA at March 14, 2008 1:09 PM

i am impressed. just fixed my CEO's problem using NK2View v1.23 as he had lost his auto complete list.
it is actually seen as "office data file" not .nk2 in c:\documents and settings\username\application data\microsoft\outlook
it can go both ways by using file--open you can find someone else's other than yours if you are helping someone else. in this case when he saved while not connected to the network it created a new one and he lost them. by renaming the old file to the new name all have back

Posted by: A Carroll at May 28, 2008 11:49 PM

Just an extra tip here for a related problem. My Outlook email started suggesting my full name any time I gave the first name. This makes it quite annoying when you sign as yourself or 'Uncle Carson' and get Uncle Carson Hobart. Not anything of my real name of course.

The way to get Outlook to stop suggesting or adding the last name is actually in Word, which is often the editor for Outlook. The name will actually be in Word's AutoText list. Where do you find that, and delete the whole name so it won't be suggested?

Well, you don't find it in Word's Tools:Options. That would be to easy. It's actually under Tools: AutoCorrect Options. Along with about four other ways Word tries to be helpful. You can just find the whole name you want not to be reminded, and delete it from the list.

How does it get on the list? I am pretty sure this occurred because I finally filled in Word's Options:Tools:User Information. Or some other program did it for me.

Mixed opinions here, as I find some amount of automatic function pretty handy, like capitalizing sentences or lists. In fact, there is one Microsoft program I actually think is almost wonderful in many ways, OneNote, and this is one of the helpful things it does. I actually think they wrote and developed OneNote for Bill.

Hope this helps somebody, and sorry to remain anonymous.

Leo, by the way, is also name for a very useful online German-English-French dictionary.

Regards, and thanks for your site and what you do on it.

Posted by: Narrleo at August 10, 2008 4:22 PM

Hi there, I have just made a very simple php script that can extract the contents of your autocomplete file, take a look at [page removed - see comments below]

basically you copy and paste the contents of your nk2 file and it will give a list of all your email address's.

hope this is useful to someone.

Shaun

Your intent might be good, but consider: you just asked people to give you the email addresses of all their friends. I'm not saying you're not trust worthy, but how do we really know? I've removed the specific page reference so that people don't blindly give you this sensitive information without thinking about why it'd be such a bad idea to do so.

-Leo

Posted by: Shaun Cowley at August 29, 2008 5:51 AM

Thanks for all the help so far but i have one problem i downloaded the NK2VIEW and it works great for my outlook, but when i use my Office Outlook Web Access how do I delete a contact as I Typed in contacts with the wrong email addresss and they keep showing up and i'd like to get rid of them as i keep sending emails to address that don't exist.

Thnks for any help you can give me.

For web access it's just the browser's auto-complete that's kicking in, has nothing to do with Outlook. How do I clear my search history in IE 7? has cleanup info for IE. Pay particular attention to "Form Data".
- Leo
18-Dec-2008
Posted by: jonathan furlong at December 18, 2008 5:32 AM

OK...I've found an easy solution for this issue that seems to work well without any third party sofware. Find the .NK2 file in c:\documents and settings\username\application data\microsoft\outlook, rename it to a .bak, then restart outlook. Outlook will then create a NEW .NK2 file, usually Outlook.NK2. Then, delete the NEW Outlook.NK2 file, rename the .bak file to Outlook.NK2, and restart outlook. The addresses should once again autopopulate. I've tried it twice today and it worked both times. If you need to move this file, just move it to the same folder location on the new computer and follow the same procedure. Hope this helps!

Posted by: Andrew at April 1, 2009 7:18 AM

I looked in this good article and comments, but didn't see the answer to my issue, but I may have missed it. Autofill in Outlook presents a problem in that my wife's email comes up first in the autofill, and if I am not careful, I use it instead of my address. I cc'ed I thought myself on a message, and it went to my wife. Is there a way to "trick" autofill to put my name and address first? I tried adding my email address to a second contact, called "Me." Alas, autofill then prompted last names starting with M, and mine starts with R.

Posted by: AGR at June 25, 2009 1:17 PM

I have a question. I know how to find the outlook.nk2 file and how to reset. But my issue little different. Some how my automatic Completion Cache reset itself and unable to bring any email or nickname. I send email to couple of email typing whole address, now size is 259K. I try to reset and after reset take this file on the top of new file same thing. Is there any way my (I guess) old outlook.nk2 file to recover? My wild guess would be corrupted may be. Or I read some software install may cause this problem too. It had happen to me before few times and I had to start over from scratch. I wish I knew this outlook.nk2 file name before this time so I could keep backup. Any help will be appreciated. Not sure it auto ctreate any backup of outlook.nk2 file where I can recover aqll my email.
Thanks

Posted by: Sonny at September 24, 2009 11:41 AM

This worked fine on my laptop however, it doesn't apply at work. I support a network of 60 Windows XP Pro PCs connected to a Windows server 2003 R2 server. None of these PCs have any .NK2 files on them. So where is the autocomplete data being stored? I need to downgrade a user from vista to XP but need to keep the autocomplete info.

Posted by: Ben at September 28, 2009 4:59 AM
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