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Bobby
March 28, 2008 6:48 AM

Leo, try readnotify.com. Forward an e-mail with it. It can tell! :o

If the email is plain text email.
If the recipient has images turned off on email

Then no service can track whether an email has been opened or not.
Leo
29-Mar-2008
Ken B
November 30, 2011 10:28 AM

Regarding another poster's mention of readnotify.com...

I set up a trial account using one of my e-mail addresses. Then, using the instructions provided by readnotify, I sent an e-mail to another of my e-mail addresses. Despite my having received, and viewed, the e-mail, readnotify still says "not yet" under "opened".

All it did was add return-receipt requests (which I dutifully ignored), and converted my plain-text e-mail to HTML with embedded tracking images (which I dutifully did not show, even when enabling HTML).

As Leo said as his first sentence in his answer to "how do you"... "You cannot".

Dan
December 6, 2011 9:48 AM

As Leo says - this can happen in closed system. Systems are set up for this to work - especially in newer ERP releases. Someone creates a purchase request. It is for $1000. The system sees that they need to get it signed off by their boss, so an email gets sent - he okays it. The email gets sent to purchasing (or a record - not always a email - but some do work this way), and they create a Purchase order. The emails are tied in with the system. You can go back and track the work-flow of all emails/processes as related to the ERP system. This works fine and is needed in a closed system, but not something that people would allow in the ourside world - nobody wants a big brother looking over your shoulder!

David
December 6, 2011 9:53 AM

How do I get rid of that persistent tab on the left side of my Firefox screen when I am in the ask-leo page? I mean the tab that advertises your free newsletter. that tab is in the way of the main text and I have to scroll above or below the tab in order to read the main window. Could you please add a little X so I can get rid of the tab?

For the moment all I can recommend is that you make your browser window wider so that the tab doesn't overlay the content. If you can't do that the tab is in a fixed place and won't move when you scroll so you can view any hidden content simply by scrolling. I am planning to make it narrower, and add the close box you suggest (or something along those lines).
Leo
06-Dec-2011

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