i made google my home page and i cannot get rid of it. i go to internet options and what ever i type in it still stays at google. I have checked spy ware and i am clear of viruses etc.
David
August 10, 2006 3:38 PM
I cannot get home page to stay set. I have all of aol's latest spyware and anti-virus and firewall. I also use system mechanic 5 professional although I"M only using this for the utilities not anti-virus or spyware. When my spyware protection blocks this item it calls it homepag hijacker. trojan.win32.startpage.adh. I need help!
Hanieh Behzadian
October 20, 2006 5:35 AM
Hi
i can not change the home page becouse in the internet option the home page is gray and I can not access to it
Sheila Penney
October 22, 2006 7:47 AM
Hi, Leo: I have this problem, but it isn't spyware. Bought my laptop as a "store-demo" model; it was already set up with the store name as the admin user. I changed the username to my own. I also went into safe mode as "Administrator" and checked that my username is, in fact, listed as "admin" user (I'm using XP Home, not Pro, so the procedure is a little different than the one you specify elsewhere; I have no command to "manage / Local Groups & Users"). So far, so good. BUT: the IE homepage is set to go to the site of my laptop's manufacturer (HP). I usually use Opera, so this hasn't been a huge problem. But now I have IE 7 and want to try it. When I try to change the homepage thru Internet Options, it does allow me to type in a new URL (or navigate to the page I want and choose "Use current"); but it WON'T stay changed. If I close the dialogue box & reopen, or even if I close & restart IE, the thing has changed back to the HP site. (When I was in Safe Mode and using the generic "Administrator" account, I also called up IE and made the change; it "stuck" when I closed & reopened the dialogue box, but once I rebooted normally, no dice.)
The default line that keeps appearing for the homepage in Internet Options is: http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q305&bd=presario&pf=laptopso-- so it's a redirect of some kind. How can I track this down and get rid of it? (HP must have the slowest-loading page on the whole web, and it's driving me nuts).
Any help you can give is greatly appreciated -- I'm a bit past the age where I can promise to name my firstborn after you, but I'll call my existing son and tell him his name is now Leo if you like.)
Leo A. Notenboom
October 22, 2006 12:20 PM
Well, the advice in the article still applies: typically it's something that the spyware checkers will check - even if it's not specifically due to spyware. Windows Defender, and Spybot both should try to resolve this for you. Good luck!
I have run adware, spybot, etc. and still cannot change the homepage. Please help
Norm Morgan
November 7, 2006 4:59 PM
I had same problem. I tried spybot and adaware with no success. I went to add and remove programs and there was a program that downloaded along with the homepage that I changed to. I removed the program and everything worked fine after that.
Ian
December 1, 2006 7:29 AM
I have IE7 installed, and I cannot change my homepage settings. I can click the button to 'use blank' and I can type in a new URL, but whenever I open a new browser or reopen Internet Options, everything is back the way it was. I am running XP Pro on a laptop, with NAV2007 and Webroot Spysweeper. I don't believe it's a spyware problem and I am the administrator on the machine. Is there a program available that allows you to change the homepage, or am I faced with a format and reinstall? It seems a lot of people have this problem and no-one gets answers from anywhere.
Gigg1es
December 9, 2006 5:49 PM
My problem is http://hp-desktop.aol.com/ but only on my boyfriends profile on Windows XP. I Looked through the registry and found nothing to delete!
Jean
December 22, 2006 1:17 AM
I had the same problem and finally solved it yesterday. It’s ZoneAlarm again. Seems like every time-consuming problem I encounter is always ZoneAlarm. I really hope that it’s performing miracles on my behalf for all the trouble it always causes.
The cure then:
1) Uncheck “Load ZoneAlarm at startup”
2) Restart
3) Change the homepage (and apply).
4) I closed IE immediately, but that was probably not necessary
5) Recheck “Load ZoneAlarm at startup”
Comments
Read the article that everyone's commenting on.
July 7, 2006 1:26 PM
i made google my home page and i cannot get rid of it. i go to internet options and what ever i type in it still stays at google. I have checked spy ware and i am clear of viruses etc.
August 10, 2006 3:38 PM
I cannot get home page to stay set. I have all of aol's latest spyware and anti-virus and firewall. I also use system mechanic 5 professional although I"M only using this for the utilities not anti-virus or spyware. When my spyware protection blocks this item it calls it homepag hijacker. trojan.win32.startpage.adh. I need help!
October 20, 2006 5:35 AM
Hi
i can not change the home page becouse in the internet option the home page is gray and I can not access to it
October 22, 2006 7:47 AM
Hi, Leo: I have this problem, but it isn't spyware. Bought my laptop as a "store-demo" model; it was already set up with the store name as the admin user. I changed the username to my own. I also went into safe mode as "Administrator" and checked that my username is, in fact, listed as "admin" user (I'm using XP Home, not Pro, so the procedure is a little different than the one you specify elsewhere; I have no command to "manage / Local Groups & Users"). So far, so good. BUT: the IE homepage is set to go to the site of my laptop's manufacturer (HP). I usually use Opera, so this hasn't been a huge problem. But now I have IE 7 and want to try it. When I try to change the homepage thru Internet Options, it does allow me to type in a new URL (or navigate to the page I want and choose "Use current"); but it WON'T stay changed. If I close the dialogue box & reopen, or even if I close & restart IE, the thing has changed back to the HP site. (When I was in Safe Mode and using the generic "Administrator" account, I also called up IE and made the change; it "stuck" when I closed & reopened the dialogue box, but once I rebooted normally, no dice.)
The default line that keeps appearing for the homepage in Internet Options is:
http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q305&bd=presario&pf=laptopso-- so it's a redirect of some kind. How can I track this down and get rid of it? (HP must have the slowest-loading page on the whole web, and it's driving me nuts).
Any help you can give is greatly appreciated -- I'm a bit past the age where I can promise to name my firstborn after you, but I'll call my existing son and tell him his name is now Leo if you like.)
October 22, 2006 12:20 PM
Well, the advice in the article still applies: typically it's something that the spyware checkers will check - even if it's not specifically due to spyware. Windows Defender, and Spybot both should try to resolve this for you. Good luck!
October 30, 2006 6:25 AM
I have the same problem http://ie.redirect.hp.com/svs/rdr?tYPE=38= etc....
I have run adware, spybot, etc. and still cannot change the homepage. Please help
November 7, 2006 4:59 PM
I had same problem. I tried spybot and adaware with no success. I went to add and remove programs and there was a program that downloaded along with the homepage that I changed to. I removed the program and everything worked fine after that.
December 1, 2006 7:29 AM
I have IE7 installed, and I cannot change my homepage settings. I can click the button to 'use blank' and I can type in a new URL, but whenever I open a new browser or reopen Internet Options, everything is back the way it was. I am running XP Pro on a laptop, with NAV2007 and Webroot Spysweeper. I don't believe it's a spyware problem and I am the administrator on the machine. Is there a program available that allows you to change the homepage, or am I faced with a format and reinstall? It seems a lot of people have this problem and no-one gets answers from anywhere.
December 9, 2006 5:49 PM
My problem is http://hp-desktop.aol.com/ but only on my boyfriends profile on Windows XP. I Looked through the registry and found nothing to delete!
December 22, 2006 1:17 AM
I had the same problem and finally solved it yesterday. It’s ZoneAlarm again. Seems like every time-consuming problem I encounter is always ZoneAlarm. I really hope that it’s performing miracles on my behalf for all the trouble it always causes.
The cure then:
1) Uncheck “Load ZoneAlarm at startup”
2) Restart
3) Change the homepage (and apply).
4) I closed IE immediately, but that was probably not necessary
5) Recheck “Load ZoneAlarm at startup”
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