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Samantha
May 19, 2010 10:26 PM

I was trying to upgrade my cell phone through ATT on the internet. Every time I clicked on the phone I wanted, it would take me back to my home page. I did call ATT to see if they could do it for me, but they didn't have the same options as the internet did, but the person from ATT told me because I was unable to process my upgrade was because I needed to clear my cookies. I've tired to remove it, and I've followed your steps, but it doesn't show the same as you are saying it. Oh and I just downloaded STOPzilla and it says I have infections and the infection name is "Cookies." I have 25 infection's from cookies. What do I need to do?

Kevin
December 7, 2012 8:26 AM

Shit I hate cookies..no matter what ya say they are dangerous in my mind.
But what about LSO's and Ever cookies ????
There is not that much difference in speed in my opinion when they are deleted. Greed has always been mans downfall.

Deano
December 7, 2012 10:18 AM

I find it much easier & simpler to use "ccleaner" which is free and does a fine job.
You can set it to keep cookies, like log-in and remove the rest.
http://www.piriform.com/ccleaner/download

snert
December 7, 2012 2:47 PM

Can you edit the contents of the cookies with, say, Notepad? I'll presume they're stored where I can find and access them.

I'd be surprised if you could edit them, but perhaps. Regardless, their contents it usually completely meaningless as it's encoded data meant to be understood only by the web site to which it belongs.
Leo
08-Dec-2012

steven
December 7, 2012 2:57 PM

Has the time come that you have answered all the questions? A few months ago, i made a remark about defragging hard drives being old news and now we are onto Cookies, to me also old news, but not to the new computer users. Do you feel like your readers are running out of questions and you would get a lot of repeat questions, from people not using your search box at the top? ( I will not ask this again about old news, any more and accept it has to happen to new readers, which makes sense).

There's no shortage of new questions, however there's also no shortage of people who are asking and need to see current answers to what many of us might consider "old" questions.
Leo
08-Dec-2012

Ken in San Jose
December 8, 2012 9:31 PM

For Chrome browser, in the content settings page, (Settings/ Show advanced settings/ content settings) click on "All cookies and site data" and it will take you to a page where you can delete selected cookies. In no time at all you can collect hundreds of cookies. Some of the cookies are good, you do not have to enter your user name when logging into a site. But a lot of the cookies are junk and not needed. So I delete these cookies to keep the number within a reasonable number of cookies.

Anonymous
December 10, 2012 9:12 AM

No personally identifiable information?

Did you notice in the recent national election how both parties bragged about collecting info from an individual's internet use?

Bill
December 11, 2012 2:41 PM

I don't want to appear paranoid but I don't think this is a coincidence. Yesterday I googled GPS units with US and Europe maps. This morning an email from Garmin awaited me with a "no postage" offer for any purchases from their on-line store.

Sylvia Liney
February 18, 2013 8:59 PM

I changed the settings to look exactly like your example & pressed OK. When I went back to check it was still showing the same settings, it had reverted back to
Firefox will remember History, instead of what I checked, which was 'Use Custom Settings for History' Any idea what's going on here? Why didn't it save my settings?
Also, I have a problem. After deleting some cookies, I can no longer log in to YouTube! The message is telling me that the site will not open. I can view stuff, but cannot add anything to my lists or make comments unless I am logged in....As I am a beginner, not sure what to do next....Please can you help?
Thanks
Sylvia

Mark J
February 19, 2013 2:46 AM

@Sylvia
I don't know what could be causing Firefox to revert to the old settings, but can tell you what's probably happening with YouTube. When you log in to a Youtube the login information is stored in a cookie. When you delete the cookie, you are no longer automatically logged on when you go to that site. You now have to click on the Sign in button in the top right of the YouTube page. In order to be able to do this you may have to press F5 to reload the page, or if that doesn't work you may have to clear the Browser cache.
What's a browser cache, how do I "clear" it, and why would I want to?

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