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Make sure that your default web browser is working correctly. We have Firefox installed, but Outlook was using IE as the default web browser, which was not configured properly.
Posted by: perry consulting at August 2, 2005 9:02 AMHeLLo Leo pls i need ur help about my email password because i forget it and i forget my secret answer so tell me what can i do so if u can have my password pls recived to me in inbox__love@hotmail.com hope u'll be fast pls leo hope u do it pls have a nice day . don't forget it pls leo bbye .
Posted by: ahmad baydoun at August 25, 2005 6:06 AMYou want this article:
http://ask-leo.com/ive_lost_my_hotmail_password_can_you_help_get_it_back.html
Some of you were having problems with pictures showing up in emails you were sending. My mother was having the same problem. We solved her problem by doing the following. Open Outlook Express. Click on Tools and then Options. Next, click on the Send tab. Make sure there is a dot where it has HTML for Mail Sending Format. (If there isn't, you simply left click in the circle to get one there.) To the right of that, click on HTML Settings. Put a check where it has Send pictures with messages. Click OK, Apply and OK. Hopefully this will solve the problem for at least some of you. Good luck!
Posted by: Susan at October 20, 2005 8:45 PMthis is the link to fix missing image in outlook express.
http://support.gateway.com/s/software/microsof/sHARED/xpsp2/7513002su57.shtml
Posted by: ryan at November 24, 2005 1:13 AMOkay, I'm new to BellSouth Fast Access but not to AOL. Pictures we expected to see show up fast in DSL are not there. Right clicking on the Xin the box and clicking "show picture" did not result in the picture appearing. What do I do to fix this now and not having to play with keystrokes every time we have a pic to look at?
Posted by: PHYLLIS at February 13, 2006 4:34 PMWhat email program are you using? Did the article you just commented on not help?
Posted by: Leo at February 13, 2006 7:15 PMA red x may show up for a picture in emails if images are blocked by Outlook. Go to view and if the blocked images is dark (not gray) then click on it for images to show in that email. To turn it all the time, go to Tools>Options>Security Tab and under Download Images uncheck the Block Image Box. This will help with images in the body of the email but not attachments
Posted by: Ken at March 23, 2006 7:33 AMI did a quick search for a solution on Ask Leo first, then decided to contact MSN Tech support while I searched for something here. I found it helpful to either print the instructions out or copy and paste them into to a Word or similar document...not using the Internet Explorer.
My "real-text editor" in Hotmail Plus disappeared a while back and was sent this solution by MSN Hotmail tech asistance. They were prompt and Thank Goodness, the problem was resolved with only the 2nd set of possibilities (item II):
"Thank you for writing to MSN Hotmail Technical Support.
My name is _______ and I am writing in response to your concern about the page is not responding when trying to turn the Rich Text Editor (RTE) on or off. I know how important it is for you to be able to turn the RTE on and I look forward to be of assistance.
Corrupted browser typically causes your issue. Please follow the steps below in the order that they are listed. After each step, try to turn the RTE on, as you may not need to perform all the steps listed.
I. Please click your browser's "Refresh" button (or simultaneously press on "Ctrl" and "F5" keys on your keyboard).
II. Clear your browser's cache or temporary Internet files.
1. From the "Tools" menu, select "Internet Options...".
2. On the "General" tab, under "Temporary Internet files", click on "Delete Cookies..." then click on "OK".
3. Click on "Delete Files...". Put a checkmark on the "Delete all offline content" checkbox, and then click on "OK".
III. Set your browser to check for newer versions of stored pages.
1. From the "Tools" menu, select "Internet Options...".
2. On the General tab, click "Settings...".
3. Under "Check for newer versions of stored pages", select "Every visit to the page".
4. Click "OK".
IV. Check your browser's cookies setting if it includes Hotmail.
1. In Internet Explorer, click the "Tools" menu.
2. Select "Internet Options...".
3. Click the "Privacy" tab.
4. Click the "Sites" button.
5. Type the domain "hotmail.com" into the "Address of Web site" box and click the "Allow" button.
6. Repeat step 5 for the domains msn.com and passport.com.
7. Click the "OK" button to accept the changes.
After you have enabled your cookies, please reload your browser by clicking on the "Refresh" button.
V. Lower your Security settings.
1. On the "Tools" menu, click "Internet Options...".
2. Click "Security".
3. Click "Default Level".
4. Verify that the slider is set to "Medium". If it is not, move the slider to "Medium" by clicking on it and moving your cursor to the appropriate direction.
5. Click "OK".
VI. Reset all ActiveX settings to default.
1. From the "Tools" menu, select "Internet Options...".
2. On the "Security" tab, select "Internet".
3. Click the "Custom Level..." button.
4. Click "Reset" under "Reset custom settings" section.
5. Click "Yes" when asked "Are you sure you want to change the security settings for this zone?".
6. Click "OK" to apply the changes.
VII. Update your browser by including the following "dll" files.
1. Click the "Start" button on your taskbar.
2. Click "Run".
3. On the "Run" dialog box, type "regsvr32 urlmon.dll".
4. Click "OK". A Windows dialog box will appear. Click "OK" again
5. Repeat steps 1-4 and this time; type "regsvr32 wintrust.dll" and "regsvr32 scrrun.dll" separately on the Run dialog box.
VIII. Download the latest update of Internet Explorer from the following website and install it on your system:
http://windowsupdate.microsoft.com
IX. Please try using any of the free spyware or adware detection tools that can be found on the Internet to check your system for spyware or adware.
To learn more about spyware, how it affects your computer, and how to remove it, please visit:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
To download a free and effective tool for removing spyware and adware, please go to this site:
http://www.microsoft.com/athome/security/spyware/software/default.mspx
You can also try the free detection tool at:
www.spychecker.com
If you still encounter the same issue after performing the steps I gave you, please restore your browser's default settings and contact us again so that we can continue to work with you until this issue is resolved.
To restore your browser's default settings:
1. In Internet Explorer, in the "Tools" menu, click "Internet Options...".
2. Click "Programs".
3. Click "Reset Web Settings".
4. Select the "Also reset my home page" check box.
5. Click "Yes".
6. Click "OK".
In your reply, please include the answers to the following so that we can troubleshoot the issue further:
- Does this happen even when you use a different computer?
- Does this issue occur with other Hotmail accounts that are being accessed on your computer?
You are valuable at MSN and we look forward to providing you with consistent and effective service.
Thank you for using MSN Hotmail."
Leo, Thank You for your resource!!
Posted by: BB at July 2, 2006 7:39 PMYou will receive an information bar at the top of the email saying that images are blocked. You can click on that and allow downloading pictures
Posted by: Satty at November 7, 2006 4:44 AMTo post a comment on "Why don't pictures show up in the emails I send or receive?", please return to that article's main page.