Why don't pictures show up in the emails I send or receive?

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We experience the same problem here using Outlook 2003. Here's a fix we use - leave Outlook open, locate the registry key HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder, copy the location eg %USERPROFILE%\Local Settings\Temporary Internet Files\OLK..... and then navigate to this location, close Outlook and then delete the contents of the OLK.... folder. Re-open Outlook and you should now be able to view all images within messages. It appears this cache has a limit which is why images no longer show when the limit is reached.

The above fix for getting your pictures back in the body of an e-mail, This was for Outlook is that correct, wil;l it work for Outlook Express as well or not, I have tried everything and I get e-mail with no pictures and I sentd things to people and they get no pictures coming from me. I have e-mail Microsoaft and Dell and the wizard of Oz, but no one has been able to help me. Windows XP Home sp2 I.E. 6, O.E. 6

For "Outlook Express on a Windows XP Service Pack 2-based" users,
READ THIS computerhttp://support.microsoft.com/kb/843018

Deleting %USERPROFILE%\Local Settings\Temporary Internet Files\OLK* worked for me. Thanks!

Rodney> If you print the email/document are the images there? You could try to lower his video acceleration setting in Control Panel -> Display.

Why Don’t Pictures Show up in the e-mails I send or receive

I do not use Outlook Express. I still get quite a few e-mails with pictures embedded or attached which have been sent originally from a computer using Outlook Express which has not been properly configured. As a result the pictures will show up as a thin border with a red X in the upper left hand corner. oand sometimes only as a red X.

When I notified the sender of the pictures about this I usually always got an argument. The more computer illiterate my friend in question is the stronger he will argue usually saying: "but the pictures I initially received showed up fine on my computer”. After I replied to my friends e-mail and included the picture frames that I had received, my friend would let me know “the pictures that you returned to me in your reply e-mail to show me that you did not receive the pictures showed up on my computer”. That got me think and look into what could possibly be wrong. Little did I realize that the problem was a tiny check mark deep in the bowels of Outlook Express.

To date I cannot completely solve this problem caused by people using Outlook Express. The problem is caused by an incorrect setting in the original senders e-mail client most of the time Outlook Express.

I have no love for Outlook Express because I believe that it is another piece of ill designed software that Microsoft has foisted on Computer owners using Microsoft Windows and or Microsoft Office.

I discovered that the problem is normally caused by Outlook Express on the Original computer from which the pictures originally came down the line. Outlook Express was not properly set to include a link to the picture in the message rather than actually sending the picture itself. If the picture is on a website the link is OK. However a link to a file on a sender’s computer cannot be viewed on the recipients computer. However when you return the frames with the red X or sometimes only the red X without pictures to the sender, he or she can see the picture, that you saw only as a thin frame with a red X in the left upper corner.

I looked into this curious problem very seriously and discovered that Microsoft in its “Wisdom” placed an HTML option into Outlook Express which if left unchecked causes this problem.

To solve this problem here is what the original sender of the picture must do to his Outlook Express. You can send him or her the instructions given below if you know him oor her. If the problem was on a computer from way down the line it will be an impossible job to locate the original Oulook Express from which it originated :

1.0 Start Outlook Express
2.0 Left Click on Tools in the top Menu Bar, then left click on Options
3.0 Left click the Send Tab
4.0 In the Mail Sending Format Section makes sure that HTML is checked
Then click on the HTML Settings Button
5.0 Place a green check mark in the square to the left of Send pictures with messages.
6.0 Left click on OK
7.0 Left Click on Apply and then OK
Voila, the problem is solved the next time you get pictures from your immediate friends computer.

Do the same thing to your Outlook Express if you are using Outlook Express so that you do not send nice pictures that will show up as frames with a red X in the upper left hand corner on the recipients computer .

If this does not work, then it may stand to reason that one cannot change this problem as it may have originated way back down the line on some computer which had Outlook Express improperly configured.

All of you Outlook Express users. You do configure Outlook Express I hope.

With best regards and good luck to you all,

Dr. Arthur F. Billy

On one computer "Send Pictures with Message" will stay ticked. On another compuetr it will not and I have to go to Format and tic "send pictures with message" each time. (outlook express)

Outlook Express on the Sender's computer is not always the problem. My email program is IBM's Lotus Notes. I sent an email with photos to several friends. Most recipients received the email without any change to the photos. One recipient, however, had the pictures replaced with the red x's. Obviously, in this case, the Sender's computer, configuration, and/or server is NOT the source of the problem. I suggest troubleshooting begin with the simplest approach. Change email from TEXT mode to HTML. In my experience, this is most often the solution.
Geo

Hi, Leo: the non-answer in your article was underwhelming. Changing the HTML setting did not correct the inability of OE v6 to COPY pics and send/display them. Just the red X's. I'd like to choke the jerk who set this stuff up this way.
Marty

Try this http://www.shahine.com/omar/FixingOutlookRedXProblem.aspx

Using XP Pro and Outlook 2003 on occasion in the same HTML email, one picture will not render and the red X will appear while the others appear perfectly.
Any suggestions please

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