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The pictures that I send by email to my friends can't be open on their email.I use HTML and maybe that could be the reason. But i'm very puzzled that this happens with all my email friends. They keep on telling me they can't see any pictures when I send them.Should I try the option that you have mention. (On the options button push SEND PICTURES WITH MESSAGE on the format menu.
Posted by: Jennie Spurr at September 20, 2008 2:30 PMThanks to Leo,
I found this article helpful since I was also battling to get pictures shown up on my received email.
Leo had a point when he said "Most email programs that display HTML email actually use a browser such as Internet Explorer to do so."
All I did to resolve my problem was:
Opening Internet Explore -> Tools -> Internet Options -> Connection -> LAN Settings -> Unchecked the Automatically detect settings check box.
Ta...Given
Posted by: Given at October 8, 2008 1:55 AMLeo, I use Outlook Express and send many emails with a flyer (jpg and pdf) with only type and no pictures. Most of the recipients do not see the jpg and only see the attachments. What can I do for them to see the jpg upon clicking on the email? Thanks.
Using Internet explorer as my browser to open my msn.com e-mail (via my newly acqired Gwest DSL), pictures that are .gif and in the body of the e-mail show only as gray boxes. If I open them using my MSN browser and sign into my MSN mail account, the pictures open. I have turned off the "automatically detect settings" box in IE and that didn't help. Microsoft e-mail support suggested that I do a google search to see if anyone out ther had answers. So much for support! I can't believe the solution could be that difficult for someone technically inclined. Of course the obvious solution is to use the MSN browser!
Posted by: Stephanie Mastro at October 11, 2008 5:20 PMWhat I did is uncheck the "Use Microsoft office Word 2003 to edit email messages" in Tools-Options-Email format and I can now send n receive picture messages
Posted by: edpalmea at October 19, 2008 9:12 PMDont forget about the "OLK" directory hidden in Outlook 2000 and up. It also stores images when one is opened from within the Outlook Client and once so many images with the name "IMAGE01.JPG" get in there they don't show properly until the "OLK" directory is cleaned out. Unfortunately you can't navigate to that directory using the standard explorer.exe (Windows Explorer) you have to manually find what the name of yours is and type is in the address bar of Windows Explorer to view the files stored in it. Easiest way to find out what yours is? By opening a word, excel or other saveable document from within outlook and once it is open choose "File\Save As". The default directory that opens will give you the name and path you need to type into Explore. Regards!
Posted by: From Peoria IL at November 12, 2008 3:02 PMWe had this same issue at work. I searched the Internet and here’s the solution that is supposed to work but I assume needs Admin privileges. (At work, only IT employees have Admin privileges so we can't adjust this without their assistance.)
1. Exit out of Outlook 2003 on the machine with the issue
2. Open the registry (Start->Run->type cmd->click Ok)
3. Navigate and open the following registry key
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
4. Within the key…it should say something like %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\
5. Highlight and delete %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\
6. Close out of the registry and open Outlook 2003!
I kept trying to figure out if there was another solution and found that if you embed an image of a format other than jpg, it worked for us. Maybe that will solve the issue for some people.
Posted by: Julie at December 9, 2008 6:02 AMI have had this frustrating problem on several PCs running XP and Outlook 2003. I have read postings in dozens of forums. A few of the things I tried were as follows:
Deleting the Registry Key HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder. -was not the problem
Navigated to the "OLK" folder and cleaned it out. (This was very nicely defined in Julie's December 9th 2008 post). -was not the problem
Chose not to use Microsoft Word as my Outlook Editor. -was not the problem
Finally, in what should have been my first step, I checked the Outlook add-In Manager under; Tools, Options, Other, Advanced Options, Add-In Manager. I removed all Add-Ins and found it by eliminating the others as "suspect". The offender was: AVG Exchange Extension. Simply uncheck the box and restart Outlook. That did it for me, it works.
Posted by: Tony at January 4, 2009 5:17 PMI fought this issue for 2 hours this morning. I have done what everyone was saying, but nothing was helping. I changed image settings in Outlook and in Internet Explorer. I did the OLK file removal; didn't help. Here's the solution. Open Internet Options, click to delete browsing history. Delete All AND check the box about deleting the other stuff, too. As soon as I did that, it works.
Posted by: Chris R at February 24, 2009 9:19 AMI tried all the suggestion above without success. finally I figured out that something to do with the Microsoft Firewall Client. I don't have much details what had been setup in the ISA server... but when I disable the FWC, and turn on the internet proxy setting , all pictures are download in the outlook mail... so I tested again by enabling the FWC on my desktop then back to the redX issue... hope someone can tell me what's the reasons... thanks
Posted by: Kelly Wong at March 17, 2009 8:57 PMTo post a comment on "Why don't pictures show up in the emails I send or receive?", please return to that article's main page.