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william faulkner
October 23, 2005 10:48 PM

Installed peoplepc on an old gateway 2000...4DX2-66mh after memory upgrade (80 max ) then put new hard drive 2gb and installed win.98se.Now bartshel is not responding causeing enternet access impossible. How can this problem be solved > I know nothing about bartshel

Dale
December 22, 2005 2:22 PM

Loaded PeoplePC v6.2 on 21Dec5 it would not logon but peoplePC Customer Support 1- 866 369 2507 Tec Support call 1 866 772 6277 called 3 times...tech guy reset computers in India... OK now to bypass all the PeoplePC software go into Control Panel...Network Connection...on one of the non-PeoplePC Dial-up icons left click.. this bring up the Connect xxx Dialog box in Username enter "YourUsername@peoplepc.com" for Passoword enter "yourPassword",,, click save (*) thin select ()My only or ()Anyone on this CPU . If you right click on this dialup Network connection icon you can select "Set as default" and or right drag to desktop and crease a shortcut ... for clicking to make the connection. Actually my browsers automatically call the Default connection and I just click Dial. I think the BartShel is just a framework for peoplePC software to get you alot of extra goodies... If you access the web without it you can still access you Email account "webmail.peoplepc.com" that way you avoid OutlookExpress and it's problems. Have a good one.... We all need to go read up on BartShel's

Carrie
January 5, 2006 7:37 PM

I have been having a problem with bartshell, glad to see you guy,s have linked it to people pc I guess I,m gonna have to find a new server.My temporary fix now is to just drag the little error window to the side and not try to exit it and open internet explorer seperately I can still surf and etc.

Carrie
January 5, 2006 8:38 PM

I have found what I believe to be a Usa phone number for people pc 1-888-587-9669 ( I havent tried it yet)Tech support was no help the language gap is to much.If you go to the about us page it gives a list of the president and so forth of people pc and a po box address. Its a company of earthlink I put earthlink headquarters in to google and came up with a list of I think seven phone numbers and names and addresses all over the U.S. Starting tommorrow Im going to start calling.

Roger
January 7, 2006 9:07 AM

You can deny access to the Bartshell module with
ZONE ALARM firewall, but the pesky "connecting.."
window has to be open to stay online. I'm glad I found this post. I've been fighting with this since
Christmas, I thought I had a virus! I'm all done
with PEOPLEPC! Any one heard of an ISP called "TOAST"?

Jake re...
January 8, 2006 7:21 PM

Been plagued with Bartshel error for some time also. Also started having slow app starts ,cursor jumping,slow shutdown. Was using net working around for Peoplepc but the other stuff not related to Peoplepc and Bartshel. Took the computer in and had Mcafee replaced with Norton and updated to 98SE Plus (whatever PLUS means).... Alas no Bartshel and no slow stuff or cursor problems, computer fast as new!!!
Work for me ,but not promises for you!!!

Told Peoplepc folks but heard no answer!!!

Shilpa mahbubani
January 18, 2006 5:53 AM

hello there, i'm from india and work as a technical representative for peoplepc, and here's some info abt Bartshell.exe.
we call the homepage the Bart page.. and Bart needs to be open as long as the connection is on. This is why any Bartshell error wud also shutshop the connection to the internet.
Since Bart works with internet explorer, u wud need to check your firewall/antivirus security settings as a possible cause of Bartshell.exe.
A simple and quick way to fix this is by going to the Peoplepc folder in program files, clicking on ispsetup and then on the Bartshell icon.
Clicking on it wil bring up the hourglass for a split second, when it disappears, restart your computer. This basically fixes the Bart files.
The last resort is, reinstalling the software, which will be the fix, only in rare cases in which ie on the computer is corrupt, will make this a chronic trouble.
Do call tech support for assistance or clarifications.

Bob
January 18, 2006 4:51 PM

Recently switched over to PeoplePC from Compuserve (an AOL company). It takes me 3 or 4 connections before PeoplePC finally stays connected to the internet. I just get a pop up that says YOUR INTERNET CONNECTION HAS BEEN LOST. I talked to one of the brilliant PeoplePC cust serv reps and when I told him I could immediately connect using Compuserve (that I am in the process of cancelling) when I was knocked off by People PC he told me the problem was a compatibility problem - the PeoplePC software was having a problem with the CS software being on the computer. I told him it was not active when I was connected to PeoplePC so that could not be the problem. He claimed that it was indeed the problem. I think the PEOPLE PC Cust Serv reps could stand a little more training!!

Darryl
January 27, 2006 9:48 AM

Just wanted to chime in here.
I too have had HUGE problems with PeoplePC, more problems then I care to list. It is a pathetic example of a server. I have had all the problems above and more. My Bart problem is more along the lines of it appearing more then once in my process list in task manager, and eating up so much memory that it stifles my comp. I will be leaving People PC very soon.
Best of luck all.

Diane Sypnier
January 29, 2006 8:57 AM

I tried your suggestion, S. Mahbubani, but I could not locate the PeoplePC folder. Can you give me the exact steps to finding this folder? All I get is the Icon that gives me the homepage. I am not very computer literate which is why I ask this question. Thank you. Diane

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