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How do I contact Hotmail Customer Service?

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Ok somebody somehow goy my pass word and changed everything on me.. is there any way i can verify my self and get my user name and password back all my friends are on there.. and i cant possibly remember or even get all the emails back

Posted by: Shayla Williams at February 18, 2005 6:54 PM

This article covers stolen accounts:
http://ask-leo.com/someone_has_stolen_my_email_account_what_can_i_do_to_get_it_back.html

Posted by: Leo at February 19, 2005 9:08 AM

I have a problem hope you can help me out. I sent an email to a friend it say it wen through, but my friend say she did not receive it. I had this problem happen to me before. What can I do to make sure my friend receive my email from hotmail so that in teh future this problem won't happen again

Posted by: vu at February 19, 2005 10:37 AM

Vu: start with this article: http://ask-leo.com/why_is_my_mail_to_this_person_not_getting_through.html

Posted by: Leo at February 19, 2005 12:33 PM

Listen up!
There is nothing wrong with anything you all are doing-Hotmail is just SCREWED UP for several days because they cannot handle the larger storage amounts they added to everyone's account recently.
Their servers are too busy, so be patient or do like I did and create a new free account @ yahoo or elsewhere to use in the meantime or for good. Hotmail is trying to compete with other free mail carriers and cannot because they were not equipped to do this yet.
So, consequently, they have to enable a larger amount of servers, and they cannot while so many people are using their service.
The next time you can get logged on do this: copy and paste your addresses to another email account and send notices to all your contacts to use a new address.
As for those who think their stuff is gone, be assured it is NOT in the trash, it is still there.
To verify click on 'manage folders' and you'll see the number (in brackets) of messages are still there, you just cannot access them @ that time.
There is no 800 number and when sending a message to the 'contact MSN' under the help button, they will send you a verification number that they received your message, BUT so far they have not responded to people. They are just too busy.
Do not give out verification of your address and password as they will not ask you this at any time. This is a HOAX, and identity theft is dominating the computer servers so be forewarned, do not ever verify anything as they won't ask. Go to MSN's website to verify what I've said here.
If you, unfortunately, have already verified info and your stuff has been stolen, good luck getting it back. We are all supposed to be informed when we use our sysytems and all people are responsible for their own stuff.
DO NOT give out any passwords ever, not even if it sounds legitimate. No company will ever ask you for them online.
I live and work here in the Silicon Valley and have extensive knowledge on this stuff, so trust me-I would not waste my time posting this if I didn't know it to be the gospel according to computers.

Posted by: nlc at February 19, 2005 11:06 PM

I need to speak to someone abut the problems I am having with my hotmail account. I have tried posting on the help webpage, but I get errors there too. I cannot attach or open attachments without trying 50 times. I get constant error messages and server busy messages. There is no way to contact you guys. If I cannot speak to someone, I will switch email providers.

Posted by: Carissa Lawhun at February 28, 2005 7:52 AM

There is no one to speak to. I encourage everyone to read this article: http://ask-leo.com/are_free_email_services_worth_it.html

Posted by: Leo at February 28, 2005 8:16 AM

HI I CANNOT GET INTO MY EMAIL ADDRESS AT ALL. THEY DID THIS STUPID THING THAT MAKES NO DAMN SENSE CAUSE IT DOES NOT WORK!!!!!!!!!!!!!!!!! WHERE YOU TYPE THE LETTERS YOUS EE AND WHEN I DO THAT I DO IT RIGHT THEN IT TAKES ME BACK TO THE FREAKIN SIGN IN PAGE AND I CANNOT GET INTO MY ACCOUNT AT ALL AND IM VERY PISSED OFF AND FRUSTRADED BECAUSE I NEED TO GET INTO MY ACCOUNT ASAP CUZ I HAVE IMPORTANT MESSAGES IN THERE COULD YOU PLEASE HELP ME OUT?? I HAVE NO OTHER EMAIL FOR YOU TO CONTACT ME SO MY NU,MBER IS ***-***-****

Posted by: adela at February 28, 2005 6:36 PM

a) NEVER post your phone number on a public forum like this

b) Read this article: http://ask-leo.com/ive_lost_my_hotmail_password_can_you_help_get_it_back.html

c) Might as well read this article too:
http://ask-leo.com/why_is_everyone_on_the_internet_so_grumpy.html

Posted by: Leo at February 28, 2005 6:40 PM

Hi for the past week or so during the course of the business day (9-7pm) I am unable to reply to my emails. I keep getting a "Server Too Busy" message when I attempt to send an email. Sometimes when I hit send, the browser will go to an error page or go blank. Why is this? Are other people complaining about this problem? Will this probelm be corrected in the immediate furture? I have NEVER had this problem until recently. And I guess I am better of than some in that so far, I am receiving incoming mail with no problem. I don't want to change to another email provider, but this is a huge inconvenience. As customers, I think many of us would be more tolerable if Hotmail would kindly address what is going on and at least acknowlege that there is a problem and that they are working to correct it. Thank you!! :-)

Posted by: diamond08 at February 28, 2005 9:55 PM
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