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How do I contact Hotmail Customer Service?

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If you read through many of the comments on all of the hotmail articles here on the site you'll see that a lot of people are having various problems with HotMail. I can only reiterate:
http://ask-leo.com/are_free_email_services_worth_it.html

Posted by: Leo at February 28, 2005 10:01 PM

To all people who are having problems on Hotmail, I too have them all (attachments supposedly infected with virus, blank page after sending a mail, server too busy, etc...). However, I noticed that I have less errors when I use the firefox browser than when I use Internet Explorer. But the main problems are still there, especially the attachments... Also, I haven't read about this problem in this forum, but sometimes, when I click on INBOX, I get my INBOX folder to be mixed up with my other personalized folder and I cannot access it. I found that if I log out and relogin, then it works. Microsoft has been doing changes on hotmail but it's obvious that they messed up! So, download firefox if you don't already have it and it should be a little bit better (www.firefox.com)

Posted by: fabien at March 3, 2005 9:37 AM

I am now unable to download any attachments from different mailings addressed to me, because a pop-up warning from someone that calls itself TrendLabs and claims to be in Australia, says that ALL the attachments I get (national and from abroad)have a virus ..... and it seems to me that TrendLabs is forcing hotmail subcribers to pay them for "purchasing" their protection. What shall I do? To whom do I complain? Should I report it to the FBI? Thanks for your comment. Robert.

Posted by: Robert at March 3, 2005 12:07 PM

Hello Everyone:

I did not believe Fabien when I read his comment about using FireFox instead of IE to access HotMail. But, I went ahead and tried it anyway because I had not been able to access my HotMail account for several days... I could not believe it, it worked! I just sent my first reply to my emails using the FireFox browser.

Fabien, please accept my appologies, as well as thanks!

Sincerely,

More Software

Posted by: More Moftware at March 5, 2005 4:55 PM

I have changed my password and I don't remember my new passowrd and I am sooooooooooo sad about it. I also don't remember my answer question.
plz I request from Any one if they can solve my problem that would be such a great help for a human. if there is a way to ask me about my contact, about my previews password and about my previews secret answer then plz........... help me! I really need for you help I really need for your help. if any one can help me so plz send me in this email: khetab_123@hotmail.com
thanks,

Posted by: khetab at March 6, 2005 6:41 AM

Please read this article: http://ask-leo.com/ive_lost_my_hotmail_password_can_you_help_get_it_back.html

Posted by: Leo at March 6, 2005 8:39 AM

only i wanna to close my account

Posted by: Maged at March 9, 2005 12:10 PM

This article covers that: http://ask-leo.com/how_do_i_delete_my_hotmail_account.html

Posted by: Leo at March 9, 2005 12:25 PM

Dear technical support

Iam trying to get a hold of one of your technical helper. I do have couples of problems regardings my accounts.
1) Someone as stolen 2 of my accounts which those are cat2707@hotmail.com and cat_207@hotmail.com
2) Someone is pretending to be me thru my accounts and are stilling money from my family from France. Which I do believe that is the same persone.
Iam really upset about this problem because the case is getting serious each time my family from France e-mails me.
Please contact me asap so we can discuss or actually act before that person get a hold of my bank account as well.
Thank you
Best regards
Nadja

Posted by: Nadja Lopez at March 15, 2005 10:59 AM

No one here is affiliated with Hotmail or Microsoft in any way. We cannot help you directly, beyond the information posted in the articles here. You'll need to attempt to contact someone at Microsoft, MSN or Hotmail.

Posted by: Leo at March 15, 2005 11:35 AM
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