What is eAcceleration and how do I remove it?

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I am also having difficulty removing eAcceleration. Sybot finds it, but is unable to remove it. I emailed their support site, and received this response:

We are sorry that you have experienced difficulty uninstalling our software. Upon occasion, a partial installation of our product, improper uninstall techniques, or third-party software may leave our customers without the ability to conveniently remove our product. The following simple instructions should cleanly remove eAcceleration from your computer.

If you continue to experience problems after following these instructions, please see Alternate Instructions below.

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Note: Text in UPPERCASE or "phrases in quotes" indicate text you will see on your computer screen.
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Please click the link below and choose to OPEN or RUN the application when prompted.

http://buttonware.net/pub/download/qa/AbsoluteUninstall.exe

If you need any further support, please respond to this email or - for real-time live chat support - visit

http://www.eAcceleration.com/helpdesk

...and click the LIVE HELP button on the right side of the screen.

Our support team is available 7 days a week, 8 a.m. - 8 p.m.
Pacific Time.

Thank you for using eAcceleration.

Sincerely,
Jonathan S.
Support Team
StopSign/eAcceleration
1050 NE Hostmark St. Ste. 100B
Poulsbo, WA 98370-7538
USA

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Could someone who is more knowledgeable than I am tell me if this is SAFE to do??? Not sure whether I should trust this or not! Thanks.
Sue

Run Spybot S&D in safe mode and it removes eaccelerator. Always good idea to run your anti-spyware software in safe mode after you have updated the definitions in regular mode. By running the application in safe mode, it does not allow the malicious software to start-up & therefore can be removed.

Let me help you Fellas Out, i AM a Computer Tech, I KNOW FOR A FACT THIS STUFF IS BAD! Sure It Works At removeing Virus, but its like allowing a bad guy into your house to stop another bad guy. Its just plane stupid,(nothing more nothing less) thay make money off you, by banner and popups, thats the *free part* then you morons give them money on top of it, check this out. go download kaspersky, THE BEST virus scanner in the WORLD! SAYS THE WORLD! (no joke) stay away from norton and mcafee, then use Ad-aware and spybot, then use hijackthis. also download Cwshredder. the main problem is with you fellas is you use this product and praise it, have no idea what malware or spyware IS. cause its on your system RIGHT NOW. and still to damn lame to even see it. your the perfect customer for ppl that make this CRAP. so thank you for supporting spyware makers. and in turn my job at removeing this stuff from your systems, when you finnaly wake up and see the light. give me yer 89 bucks. (thats what I charge to remove it)

fact is, the internet is a BAD PLACE now, in 3 years it went to hell, a few years ago i could FIX broken computers,(hard-ware N what not) now I spend the day removeing this crap from 8 systems a day.

AND I HATE IT!!!!! HATE IT!! HATE IT!!!

Wake up, a Fool is someone who won't yeald at anothers warnings. you have been warned. And Helped. now get that crap off yer system.

I have eAcceleration on my PC and love it. As for the comments from the last guy I would not take any advise from someone who cannot spell. The companies tech support is great and free I said FREE..Who else claims that HUH ??? I understand everyone has an opinion but get the facts straight before you slam good harworking people. P.S . They also give refunds with no questions and a money back guarantee if you are not satisfied..

I work for a computer company, we remove eAcceleration software infestations on a regular basis, I once thought it was ligit until I did alot of research on this product and found that it is listed as Adware enabled by many legitimate companies. Also notated problems disappeared upon removal of this product. If you really think that eAcceleration is not broadcasting your info (unknown to you) the feel free to keep using it, It is a free internet. (with many more companies tring for personal gain than to help the little guy.)

I have had Stop-Sign / eAcceleration for almost 2 years now. I have never once had an issue with the software or any infections. I have been a software technician before in a past life and I know about computers, and their technicians are great at helping even someone who knows what they are doing. I have recommend this software to Many family and friends, and they too, love the software. This company went as far as to do a net meeting FREE to remove a virus that had buried its self in my friends computer. I do not know of any other company that will do that. Norton and the others...you have to pay $30 for every call. So I am sorry that what ever you guys are doing to your computers is not working for you, but maybe you should look in the mirror before blaming another.

I too made the mistake of downloading the "free" trial of eAcceleration software, and used it quite religiously to remove what it claimed were "intrusive" bugs on my system. I was suckered into buying a subscription, of course, and then things went from bad to worse.

Not only did those nasty little bugs keep reappearing, but other adware/spyware removal programs I later obtained kept reporting my eAcceleration software as full of its own bugs that were infecting my system!

I removed every trace of their software from my computer several months ago, thinking that would be the end of it--but to add insult to injury, they have kept debiting my credit card for their "service" which I don't even use! I've even changed ISP's & email accounts to no avail.

Companies like them who indulge in these practices give the entire industry a black eye, and are a scourge to cyberspace in general.

ok so can someone tell me in plain english how to remove eacceleration from my computer? i've tried using the control panel 'add/remove programs' and it doesn't work.

i'm not very up on the technicalities of computers, so i really do need the istructions to be simple!

I have been using eacceleration for over 3 years now, on 2 computers connected to the net. Had Nortons on one for a while initially but put eacceleration when I realised it was much more efficient at protecting the machine. It is more user friendly too. With this software and the intuitive firewall that is packaged with it, I have been online chatting, gaming and music downloading for 3 years. My strategy is: I use the 2nd (crappy) PC for all music downloading. Eacceleration is run once a week to clean it of 20 or so trojans, spyware etc. The main machine which does no music downloading never misses a beat.

It's possible some of the positive eacceleration comments are posted by people associated with the company. I'm seeing that more and more ...

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