I would be surprised if you get an answer before the problem is resolved. I also think that since it appears to be one server that the files on it may be corrupt. I do not think that they back up the free email accounts, so they have to try to recover the data from the server. I am sure they do want to recover it all, to keep those people on that server from migrating to yahoo.
Hi everyone I have had the same hotmail unavailable information and now have an error that they are trying to recover my account. At any rate - I spoke to several people yesterday and found out that there is no customer service/tech support for anyone not a paying member and even if you do pay its takes 2 weeks to clear and it is unlikely that they can help. I have a friend at microsoft who said there is a server problem that they are trying to fix. I don't know if information is recoverable or not. I've moved on to a new account. If they provide a service they need to provide help, if not get out of the free email service and let a more qualified company take over
mimo
November 12, 2004 9:27 PM
hi
heres what i found : do this ;
Start | Run | type: CMD
when the command prompt is open type: ipconfig /flushdns
this will flush whatever dns information your computer has recorded so that the next time you try to access hotmail it will use the new dns server (4.2.2.1)to find hotmail .. it worked for me and hopefully will work for you.
Click on that link and a window would come up to ask you to SAVE or OPEN, click on OPEN and you would see another window and at the bottom right hand side you would see a space that says MTU..you have to put 1492, then on the left side of that where it says adapter settings make you have the correct adapter selected, then clink on save and then exit and reboot your PC and tried one more time to access your hotmail and yahoo account and let us know..
Jon
November 17, 2004 4:55 AM
I had the problem of locking up after I logged into Hotmail, with a blank page and "Done" in the status bar. After running LavaSoft's Ad-aware to remove spyware/trojans etc (it found loads) hotmail works again.
Ben
November 18, 2004 12:24 AM
i got same problem, not only hotmail, but some bank account as well.
use TCPoptimize works for me.
maybe it just reset some network connect but fixed as side effect some security problems.
Hi! My husband has joined the growing numbers who, with no prior warning, can't access their email at hotmail using an msn.com email address because it says it doesn't support this .net passport. However it does let you into 'My MSN' at the main msn.com/co.uk websites. Does anyone know whether if you pay up for an upgrade you get your access back? My husband uses his email account to send out daily messages on a circulation list of around 70 people. Do the rest of you use your email in this way?
I'm writing from the UK.
Ros
November 20, 2004 7:16 AM
Hello again - With reference to above loads of people are asking questions. I found this news item
at http://www.dailytimes.com.pk/default.asp?page=story_15-3-2004_pg6_3
There are obviously technical problems at Microsoft.
Interestingly I downloaded the Mozilla browser as someone at Ebay suggested it might be an IE glitsch and the first time we tried the msn.com email login there was actually a Microsoft error message which said there was an internal problem and if you were trying to reactivate your hotmail account try again later etc. I can't now get this page up again - it's reverted to the previous ynhelpful message! A sort of logic says that if MSN had suspended your account you wouldn't be able to login at any .Net passport site so let's hope that it is just a technical problem.
paul mead
November 30, 2004 9:10 AM
We have a 40 seat internet cafe with staff - they are going nuts having to explain to people that there is a temporary problem with hotmail, that is causing, the hotmail login to hang/freeze for long periods when first starting a hotmail session. New browser sessions can be opened for other web sites just fine; eventually the hotmail website comes back with a script error. Reloading the browser once more seems to clear the issue until the next time.
Comments Page 4
Read the article that everyone's commenting on.
November 8, 2004 3:53 PM
I would be surprised if you get an answer before the problem is resolved. I also think that since it appears to be one server that the files on it may be corrupt. I do not think that they back up the free email accounts, so they have to try to recover the data from the server. I am sure they do want to recover it all, to keep those people on that server from migrating to yahoo.
November 8, 2004 4:25 PM
I would *never* rely on a free email service as my primary email, or for anything truly important. More on that in this article: http://ask-leo.com/are_free_email_services_worth_it.html
November 9, 2004 11:59 AM
Hi everyone I have had the same hotmail unavailable information and now have an error that they are trying to recover my account. At any rate - I spoke to several people yesterday and found out that there is no customer service/tech support for anyone not a paying member and even if you do pay its takes 2 weeks to clear and it is unlikely that they can help. I have a friend at microsoft who said there is a server problem that they are trying to fix. I don't know if information is recoverable or not. I've moved on to a new account. If they provide a service they need to provide help, if not get out of the free email service and let a more qualified company take over
November 12, 2004 9:27 PM
hi
heres what i found : do this ;
Start | Run | type: CMD
when the command prompt is open type: ipconfig /flushdns
this will flush whatever dns information your computer has recorded so that the next time you try to access hotmail it will use the new dns server (4.2.2.1)to find hotmail .. it worked for me and hopefully will work for you.
and there s the second option :
http://www.dslreports.com/front/DRTCP021.exe
Click on that link and a window would come up to ask you to SAVE or OPEN, click on OPEN and you would see another window and at the bottom right hand side you would see a space that says MTU..you have to put 1492, then on the left side of that where it says adapter settings make you have the correct adapter selected, then clink on save and then exit and reboot your PC and tried one more time to access your hotmail and yahoo account and let us know..
November 17, 2004 4:55 AM
I had the problem of locking up after I logged into Hotmail, with a blank page and "Done" in the status bar. After running LavaSoft's Ad-aware to remove spyware/trojans etc (it found loads) hotmail works again.
November 18, 2004 12:24 AM
i got same problem, not only hotmail, but some bank account as well.
use TCPoptimize works for me.
maybe it just reset some network connect but fixed as side effect some security problems.
November 19, 2004 8:24 AM
U have to pay for this 'free' email now
http://support.microsoft.com/?kbid=878462
November 20, 2004 4:43 AM
Hi! My husband has joined the growing numbers who, with no prior warning, can't access their email at hotmail using an msn.com email address because it says it doesn't support this .net passport. However it does let you into 'My MSN' at the main msn.com/co.uk websites. Does anyone know whether if you pay up for an upgrade you get your access back? My husband uses his email account to send out daily messages on a circulation list of around 70 people. Do the rest of you use your email in this way?
I'm writing from the UK.
November 20, 2004 7:16 AM
Hello again - With reference to above loads of people are asking questions. I found this news item
at http://www.dailytimes.com.pk/default.asp?page=story_15-3-2004_pg6_3
There are obviously technical problems at Microsoft.
Interestingly I downloaded the Mozilla browser as someone at Ebay suggested it might be an IE glitsch and the first time we tried the msn.com email login there was actually a Microsoft error message which said there was an internal problem and if you were trying to reactivate your hotmail account try again later etc. I can't now get this page up again - it's reverted to the previous ynhelpful message! A sort of logic says that if MSN had suspended your account you wouldn't be able to login at any .Net passport site so let's hope that it is just a technical problem.
November 30, 2004 9:10 AM
We have a 40 seat internet cafe with staff - they are going nuts having to explain to people that there is a temporary problem with hotmail, that is causing, the hotmail login to hang/freeze for long periods when first starting a hotmail session. New browser sessions can be opened for other web sites just fine; eventually the hotmail website comes back with a script error. Reloading the browser once more seems to clear the issue until the next time.
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