Why can't I access Hotmail?

I am having trouble signing in to hotmail since last two days. I can sign in to My MSN (so my password works properly). However when signing it to Hotmail, I get following error message.

Due to an internal error your request cannot be processed. We apologize for the inconvenience. Please try again later.

If you are attempting to reactivate your Hotmail account, we're sorry but your request cannot be processed at this time.
Please do the following:

Close all web browser windows.
Restart your web browser.
Return to http://www.hotmail.com to sign in.

The URL in browser changes to something like
http://www.hotmail.msn.com/cgi-bin/dasp/fm_shell.asp?content=dienice&err=Cannot+open+UserData+file

I have sent an email to Hotmail support but don't know when this will be restored.
They should improve service rather than increasing mail box size.

My Hotmail also freezes on IE6. I have to do the to close it, which always closes all my screens - and then the Error Reporting appears and freezes as well. However I have no problems with Hotmail when I use Mozilla Firefox as my browser. I spoke with someone at MSN who told me it MIGHT be due to my not installing their SP2 security patch, which ate my files when I did. I removed it fast! If this is the case, then I guess no more Hotmail through IE6 unless I wish to destroy my computer and make Microsoft happy.

What a load of crap!Hotmail has turned into stinkmail!Cant do anything with this site,just look at my mail and shout,or phone the sender.
It's time everyone by law,use lynux.
MICROSOFT in my book= F##king bad news.

Ahhh..

I've found this problem a couple of times too..

It appears to be an Antivirus Problem, With Nortons I've been able to simply turn of Script Blocking, and away it goes.

So head on over to Symantec, and start pushing there :P

Cheers,

Ok I found the problem.

1. Log in

2. Change your url from:
by2fd.bay2.hotmail.msn.com ..etc..

to:
by23fd.bay23.hotmail.msn.com ..etc..

Wooooo!
Great LAMER!
Thanks a lot!
It worked!

What a (3) can do!!!?!
shaz.

WHAT IS IT IF NOT DISGUSTING THAT THE DAMNED HOTMAIL INBOX DOESN'T OPEN EVEN AFTER THE PASSWORD HAS BEEN PROCESSED SEVERAL TIMES??? IS THIS PROBLEM SPECIFIC ONLY TO FREE HOTMAIL ACCOUNTS OR ARE THE PAID ONES ALSO EQUALLY AFFECTED???

Well, MSN never fails to boast about its services. Always tries to create a cloud of self-appreciation and announce the so-called enhancements. But when it comes to using its services for basic purposes (let's say Hotmail to check one's e-mail messages), the users hardly get 15 to 25% of the expected satisfaction.

So the bitter truth (no matter whether the MSN team will be able to swallow it or not) is that they should either publicly admit their technical weaknesses and discontinue all the so-called free services OR PROVIDE SOME QUALITY SERVICES FOR REAL!!!

AND I'D LIKE TO MAKE A LITTLE SUGGESTION TO MSN:
What about broadcasting a message globally stating that HOTMAIL (AND/OR OTHER MSN SERVICES ARE NOT MEANT TO BE ACCESSED FROM CYBER CAFES? At least that would save the cyber cafe operators from the angry and dissatisfied looks on their customers' faces. Further, they would be free from the unwanted burden they usually feel while answering the customers' questions to which no reasonable answers seem to exist. AND THEY WOULD NOT HAVE TO SPEND THEIR PRECIOUS TIME (UNWILLINGLY AGAIN) IN SUCH NONSENSE DISCUSSIONS.
And wouldn't it be wise of them to display a satisfactory and explanatory error note whenever such problems occur?

AND LASTLY, WITH SOME GOOD DEAL OF COURAGE, WOULD THEY DARE TO THINK ABOUT CONDUCTING SOME INTERACTIVE PROGRAMMES FOR MUTUAL EXCHANGE OF COMMENTS, KNOWLEDGE BASE, AND EXPERIENCES WITH CYBERCAFE OPERATORS ALL AROUND THE WORLD? AFTER ALL, MAJORITY OF THE USERS ACCESS THEIR SERVICES FROM CYBERCAFES, DON'T THEY? SO MSN SHOULD REALLY SHOW SOME GRATITUDE TOWARDS THEM.

P.S: SINCE THE PROBLEMS MENTIONED ABOVE ARE BEING EXPERIENCED WITH YAHOO! MAIL SERVICE SINCE THE PAST SEVERAL WEEKS, I EXPECT THAT THE YAHOO! TEAM ALSO PAYS A GOOD DEAL OF ATTENTION TO THESE.

THIS: by23fd.bay23.hotmail.msn.com

WORKED! THANKS A LOT

Hi,

Thanks to Lamer's comment I was able to access my hotmail, that is, change the url to:

http://by23fd.bay23.hotmail.msn.com/etc...

And it works!

My problem was that after logging in, the page went blank, instead of showing the normal hotmail home page.

I haven't been able to figure out how to make this automatically...

Thank you!

I cannot access my Hotmail accout. After logging in the screen comes up blank, and "Done" is indicated in the lower left screen corner.
I see on your "Recent Comments" page that others have had this problem (i.e. Rodolfo Dec 20, 2004) and indicated that you made positve suggestions. However I have not seen any suggestions on your site. Please advise if you have a potential solution. I have already acceses MSN Hotmail tech support, although their suggestions have not worked. Thanks, Greg.