What if my new computer doesn't work?

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I just got this new computer, about a month ago and now I have no internet connection, it says something wrong with my DNS and my Key Ports. I have wireless internet and it works, I can get internet from my PalmPiolet. That's how I know. I just don't know if it's my software or what...Help?

E-Mail me

Got a new Dell computer for our parents for Xmas. Have DSL cable internet service. During installation, blue screen said hardware not installed properly, and we could not get out of it. After re-booting, it worked. My parents may have logged less than 10 hrs on the computer and this blue screen appears often rendering the computer useless. Spoke to Dell techs and they said we are covered for hardware and not software and that the blue screen was a virus so we would have to pay almost $100 for a tech guy to come. I refused since it was a new computer, but they gave me a tech over the phone to run a diagnostics, but I did not have the CD rom, so they sent us one. Have a telephone appointment tomorrow with Dell to run the diagnostics to tell if it is a hard or software problem.
Why am I doing this? We paid for a one year warranty that covers a tech to come to the house.
I think they are dragging their feet so they won't have to replace it. (The computer was purchased on 12/12/05 and installed 12/25/05)

I just got a new computer to replace my old sony vaio. I made it myself and everything worked great, then I got a new keyboard to replace the old VAIO one. The vaio keyboard has a ps/2 connection and the new one i got is usb. I plugged in my new one while the old one was still attached and it worked fine. But whenever i restart my computer, my mouse won't work. But if I plug my old keyboard back into the computer then start it up, the mouse works fine and i can unplug my old keyboard and use the new one. What's the problem? Thanks.

My computer is dead....Completly dead. Everytime i try to boot up my computer the only thing that happens it gives me the green and red lights and there just steady no blinking or anything...its not giving me any response could it be my motherboard?

It could be anything. My best advice is to take it to a technician for diagnosis and possible repair.

My father bought a new cpu (tower) to replace Windows 98. He now installed himself Windows XP.

He's not receiving any e-mail, nor can he send any. He's registered with Roadrunner. Does he need to establish an internet connection by going to the "Tools Options" menu?

Thanks.

Dear Leo, I have been having error problems on my dell dimension 4600 computer. I contacted the customer support and paid them $100 and told them i wanted my computer set back to factory. I followed their directions explicitly and whenever it finally came up after working on it for 2hrs it looked like it was set back to factory, but it wasnt it was just covered up. I went to my computer on the desktop and there was everything still there. I called them back and told them that it wasnt set back to factory and that they also messed up my video on it also. I asked them for a refund in which they gave me but my computer is still messed up. I have all the disks but need to reboot it back to factory setting and fix the problems that they created. Can you help me? tell me how to reboot it back correctly. thank you.

my windows xp does start and goes to the screen and asks u if u want to boot it or watever and then it goes to this black screen and doesnt even do anything

Hi,
We just bought a Dimension 9150 which arrived on Valentine's Day. It's our third Dell (also have a Latitude laptop and an earlier Dimension). Had a series of problems starting several days after we had the 9150 and we succeeded in getting Dell to send us a new system. The screen went black and would only come back with a manual shutoff. We had done some uninstalling of preinstalled software and had added just a few things that are commonly used and that we had used for years without problem, including Quicken, iTunes, and MS Office 2000 Pro. Included in our uninstall was the McAfee Security Center because we get Symantec free through my partner's employer. We had two 1-hour tech support calls. Both were nice guys. First did a system restore and we thought we were set. Annoying because I had to reinstall files from my external hard drive, re-setup Outlook Express, etc. but okay.

It happened again the following day after reinstalling iTunes. The second tech took us through another sys restore and was convinced it was a software problem. I don't get why that would be, but if it is, I want to avoid it on the replacement system that is now on its way. I want to be able to get rid of a lot of the preinstalled junk they load it up with and put on what I want and need. Any tips on what to do/avoid doing when it's first out of the box in terms of uninstalling? BTW, our third Dell call was to a customer care person who was very sympathetic and immediately agreed to send a new system. While I'm still a bit frustrated, I agree with you - sometimes things go wrong and there's no use blaming anyone or yelling at tech support. Thanks,
Kris

Hey Leo, right now im building a aspire x-q pack (case) computer costum.
well i havea inte socket 478 p4 3.0 ghz cpu, cpu fan, case fan , 1 gig of ram hynix 512x 2 , creative aduigy 2 sound card , and nvidia 6800 graphic card.
i plug in everything and when i plug in my blue monitor plug in the back of my compuiter nothing shows on the monitor but a black screen but, my computer starts up such as my hardrive, cd/ dvd drive, case fun, cpu fan, power supply.
do you know how to fix it?

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