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How do I recover from a bad virus infection?

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hi
my windows messenger is working fine..but my msn messenger 7.0 is not working. i have tried uninstalling it from my computer, then re-installing it..but when i try to sign in, it says 'sorry, we were unable to sign you in to the msn messenger at this time. please try again later. 80072efd '...what am i supposed to do to get it working?! (why is it not fnctioning properly??) please help. thankyou..

Posted by: chantel at November 21, 2005 9:38 PM

HI my name is elmer im trying to help a friend her sons computer has 200 virus's what do i do it has a worm in it. thats what it said when i ran a test and then the price . so i tried to run norton 2006 internet (she bought that) but can't get it to do the test so i was think of using the sfc to see if that works the pc is a dell and has 20gb hard drive and 128mb or memory can you help me(have windows xp homeon it know and she has xp pro how to undo this mess help me pull my head out. thank you p.s thank you lol and have a year

Posted by: elmer at February 2, 2006 9:49 PM

I am having similar problems as described above except I am unable to access anything. That includes all my firewall downloads and ad-aware(which I have had on my computer for some time). I cannot even get into programs like MS Word. I just keep getting a message that Windows cannot open this file... Please help

Posted by: Matt at February 3, 2006 4:32 PM


Hi leo
with attack of virus , my all files becomes 1kb and i couldnt open them!
Could u help me to recover my files?
i think i deleted the virus but files are still not opening
Thanks alot for your help
and greetings from turkey

Posted by: Aygen at February 16, 2006 6:08 PM

this isn't really about recovering but im asking how to get rid of one. the icon for microsoft will appear in the quick launch icons and then it will turn into a red circlewith a white x in it and a ballon will pop up saying "your computer has been infected" and then it will tell me about clicking it to buy an anti spyware program i dont have the money to get a new one and i can't logon to all password protected sites/accounts to anything nor can i watch any sort of movie on my computer. do you have somthing to help me?

Posted by: shaw at May 29, 2006 6:46 PM

My guess is that icon is, itself, a spyware or virus infection. These articles include links to some free scanners: http://ask-leo.com/viruses_how_do_i_keep_myself_safe_from_viruses.html and http://ask-leo.com/spyware_how_do_i_remove_and_avoid_spyware.html

Posted by: Leo at May 29, 2006 6:49 PM

Hey. I have been trying to recover from this virus for a while. It makes my mouse click a million times at once and it makes screens dissappear as soon as they appear such as IM screens or the taskmanager and it erases everything i type on a website while im online. I have try ad-aware, spybot, i have a brand new version of norton but NOTHING is working. Please help.

Posted by: Lemana at June 12, 2006 10:00 AM

Hi.
I recently got a virus from Msn messenger.
My friend sent this link and it send "hey check out these pics of us on myspace" and then had a link.
So I clicked it and now while I am on msn it opens all my contacts and writes in that same thing and I cant talk to anyone unless i sign out and back in agin. please help.
Hannah

Posted by: Hannah at June 13, 2006 2:50 AM

i know this isnt in the article above but i dont know what to do!!! i use avg and have been told that sometimes it stops my internet connection.Can i fix this without having to buy a different security program

Posted by: junelle at June 29, 2006 3:48 PM
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