How do I resolve my Hotmail email problems?

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I got a reply from Hotmail..wonders will never cease!! They maintain its to do with version of IE and temp files...will reintsall the lot and clear system and let ye know if anything changes :)

OK this is response direct from them...let me know if this works...

My name is Jomary and I am responding to your issue as your account freezes while you are trying to access it.

Please disregard the previous message that I have sent to you. I sincerely apologize for the inconvenience this may have caused you.

Jean, I understand how frustrating this issue must have been on your part. Our product development team has determined that the current advertisement in the MSN Hotmail interface has caused the issue you are experiencing. They have rectified it so your account should now be working properly.

If you are still experiencing the same issue, please perform the following:

I. Please click your browser's "Refresh" button (or simultaneously press on "Ctrl" and "F5" keys on your keyboard).

II. Clear your browser's cache or temporary Internet files.

1. From the "Tools" menu, select "Internet Options."
2. On the "General" tab, under "Temporary Internet files", click on "Delete Cookies" then click on "OK."
3. Click on "Delete Files". Put a checkmark on the "Delete all offline content" checkbox, and then click on "OK."

III. Set your browser to check for newer versions of stored pages.

1. From the "Tools" menu, select "Internet Options."
2. On the "General" tab, click "Settings."
3. Under "Check for newer versions of stored pages", select "Every visit to the page."
4. Click "OK."

You are a valuable customer to MSN and we are glad to give you consistent and effective service.

Thank you for using MSN Hotmail.

I had the same reply Jean, but then when i went on to my hotmail this morning, all was fine and dandy. I reckon the problem was with hotmail itself, and not with our computers/accounts.

I can't thank you enough for sorting my email problem. One morning I was emailing as usual, but a couple of hours later I could get online but not access Hotmail. I must say I wasn't looking forward to wading through your long list of things to do. Fortunately I picked an easy-looking one to try , the "HTTP Version" Completely amazingly it worked first time when I unchecked "Use HTTP 1.1", and it has worked ever since. Super Fantastic!!!

I cannot send E-mails to my husband address. His address is Tsweeney@njm.com.....when I do send him a message, it comes back undeliverable, but gives the address of Tsweeney@targetlocal. I'm not sure what is happening, but it's pretty frustrating. Any help you can give would be grateful. Thank you

Check the entry for your husband in your address book. Also, have your husband email you and try simply replying to it ... if that fails, the problem is more likely on your husband's end.

Hello Leo, in one day, I am unable to receive emails from people in my contact list. I still get them from business. I've never messed with anything, cuz I don't know how to, until now. I tried changing filters, lowering them, just in HOTMAIL, and it's still not allowing my friends to contact me. Businesses get in, and I emailed myself from Charter and my husbands hotmail acct., got those, but can't get others I used to get a few days ago. Please help!My business depends on it!

I've said it before, and I'll say it again: stop using free email services for anything important, especially a business. As you've seen it's much too risky. http://ask-leo.com/are_free_email_services_worth_it.html

Hi, Leo. When I send an e-mail message, I do not see it automatically in the sent box. I usually have to click a check box which I often forget to do. Is there a way that I can request that my sent messages be retained in the sent box?

Sadly no. This article has more: http://ask-leo.com/why_doesnt_msn_hotmail_save_my_sent_mail.html

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