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How do I resolve my Hotmail email problems?

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Oh no. Look at all the clueless zombies on this page. Watch out, Leo, they're headed for you! Shouldn't have said anything about email problems. Or hotmail. Tss, tss.

Posted by: Zombie Reaper at October 7, 2005 10:37 PM

I have had my hotmail account for several years without too many problems. Recently, however, anytime I try to attach a picture either to an e-mail or IM; my computer totally locks up. control+alt+delete won't even work. I literally have to pull the plug and reboot to escape. I havent changed anything on my end. Any suggestions?
Also, is there a way to export my contacts list to another web-based e-mail account that I have? Then I could just send messages with that account and bypass the whole problem

Posted by: Jeff at October 8, 2005 10:01 AM

Sounds like something bad's happened to your system I would make sure to do an up-to-date scan for spyware and viruses, and then if Windows XP, run the system file checker. These articles both apply:

http://ask-leo.com/how_do_i_keep_my_computer_safe_on_the_internet.html
http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html

Posted by: Leo at October 8, 2005 11:12 AM

Thanks for your help. Problem solved. Turns out my Virus protection was out of date.... Downloaded the update...Virus found...File deleted...problem solved. And my computer sped up too, BONUS!!!
Thanks again

Posted by: Jeff at October 8, 2005 3:22 PM

Another thing to use to get on hotmail is if you have realplayer. Click on realplayer, on the audio player there should be an earth icon on the way right. Click on it and another screen should pop up. on the screen that just popped up click on the web browser icon near the top of the page. The hotmail on my windows xp works through that. If this doesn't work on your computer, you are screwed, or just try what Leo said to do.

Posted by: j.s. at October 13, 2005 8:16 AM

This is a strange one: Over the last five days (since the 7th of Oct.), I stopped rec'vg ANY junk mails, which are basically comprised of my messages from 3 mailing lists I belong to and any responses to two items for sale on Craig's List. Since they automatically are deleted after five days, each successive day deleted more and more until today, in which there are no more and I'm not rec'vg any now. I've had this account for YEARS and can't understand this. I've not changed any settings and looked to see if somehow something had been changed. I don't see anything like this. Any ideas?

Posted by: arline at October 13, 2005 12:38 PM

I am having an issue with my Hotmail account. My Hotmail has not worked at all today. My MSN Messenger works telling me how many messeges I have, but when I click on it, I get a "this page cannot be displayed" page. I also get this if I try to log on directly from the hotmail page. I've also tried logging on through my Outlook Express and that doesn't work either. I had someone else log on from another computer under my user name and password and it worked for them. So I'm not sure why nothing regarding Hotmail is working for me. If you could please respond to my alternate email with what I need to do with this issue, I would appreciate it. I have never had a problem getting my email to work.

Posted by: Amanda at October 14, 2005 4:14 PM

Leo: After using the same password for a decade, hotmail is not letting me access my email. I waited and tried again, the usual route to success. No go. Thoughts? Thanks so much,
Karen in Portland

Posted by: karen at October 17, 2005 11:45 AM

Have you tried all the suggestions in the article? There are many possible problems, and many possible solutions.

Posted by: Leo at October 17, 2005 5:08 PM

YET UNANSWERED QUESTION

hi leo
i have a question.
is it possible to deactivate a hotmail account? if so how?
i really hope you have an answer for that one!! :)
thanx!

J.

Posted by: joelle at October 18, 2005 10:27 AM
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