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How do I resolve my Hotmail email problems?

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That's this article: http://ask-leo.com/how_do_i_delete_my_hotmail_account.html

Posted by: Leo at October 18, 2005 2:09 PM

Earlier today, I tried to access my Hotmail account and I received this error message:

Hotmail does not support the .NET Passport you are signed in to.

I had signed in successfully earlier this same day, and nothing was changed in my account -- at least not by me.

The problem happened both in Mozilla and IE. Deleting cookies did not make it go away.

I finally got in like this: on the page with the "Hotmail does not support..." error message, click on the "My MSN" link; on the My MSN page, click on the "Hotmail" link. This made the problem go away -- and BTW, I did this in Mozilla, and right after, I could successfully log in using IE again as well. This suggests to me that whatever the problem is, it is not something on the client side, but rather it is the account or (passport) session information on the server side getting screwed up.

Hope this helps someone!

- Thomas

Posted by: Thomas Okken at October 21, 2005 1:19 PM

If you are having trouble accessing the Hotmail server upon login try accessing another site that requires https protocol. If you have similar problems there you most likely have a corrupted crypto stack.

This can be fixed by running the batch file cryptofix which reregisters the cryptographic services for Windows.

http://www.blue.net/helpdesk/tools/cryptofix.bat

Posted by: Philip at November 1, 2005 2:25 AM

A HOTMAIL FIX and MSN Messenger Fix: Took me a while to figure this out. A relative had same problem...on Windows XP. I tried everything you people have tried and more. I set his BIOS so that the CD-ROm drive ran first.then let it go to desktop. I got out the original XP disk...put it in the drive then shut pc off. I made sure I had his XP Product key handy. Started pc back up...XP Setup came up.... I chose an Install of XP... setup to install XP Saving his files...went through the whole process including typing his Product Key info when it asked. End result...it fixed both his MSN Messenger and his Hotmail..works perfect. Hope this helped someone.

Posted by: Dan992 at November 28, 2005 4:24 PM

Please could you upgrade my account to 250 mb using 2mb at the min simply isn't enough

Posted by: jem at December 8, 2005 4:43 PM

No I cannot. Only Hotmail can do that, and I am not Hotmail. I believe they're rolling that out slowly to free acounts.

Posted by: Leo at December 8, 2005 6:12 PM

It seems to me we all have problems with Hotmail, so I hope someone can help me? I've done so many things listed in leo site but am too scared now to touch anything again, as it took me 4 days times four hour's just to get all the rest back to working. So here is my problem, I'm using firefox as my web browser, but I had to restore the computer twice, and so I'm fed up with hotmail and the message I always get when I try to log in, and that message is and the problem;"The connection was refused when attempting to contact loginet.passport.com"..It comes up everytime I try to login, plus I've done everything I can to fix it and am at wits end! I can acess my hotmail account from my friends computer but not mine, can anyone help, thank you, Bastion...

Posted by: bastion at December 10, 2005 9:39 PM

Fix trash can empty problem in Hotmail.
I found a work around that did work. After trying all the recommended ways, I finally found a way.
Open Hotmail and move all the deleted files into your inbox.
Open Outlook and I have my two accounts in there.
One was my Hotmail account, and the other was my mailbox from my ISP.
Open the Hotmail inbox inside Outlook and drag and drop the lot into your other accounts trash can.
Then delete your other accounts trash and they are all gone.
Dragging them over is a move to command and as such didnt just copy and paste them and leave all the files there.
Post this to anyone you seem fit.
Author mike1544@hotmail.com

Posted by: Mike at December 19, 2005 10:43 PM

Hello Leo, Happy hols!

Here's a bizarre one: I have just settled into a nice new second-hand computer. alas, when I'm in Hotmail I can navigate round my 'site' as per normal but cannot enter my folders... getting a 'Downloading' box [the little folder flying accross, as if I was opening an attachment]instead of passing on to view the contents. I can get into 'manage folders' ok. Also if I press 'send' the same download box appears (but the email is sent!). on 'left-hand-clicking' over the links to the folders the details are java and loads of zeros.
Does this make any sence to you?

Many thanks
Matthew. [mince pie in one hand!]

Posted by: Matthew at December 23, 2005 2:37 AM

Hi, Your site seems really useful, and I hope you can help me. I have tried to contact the hotmail help service, but the page shows an error message when I try to send them my question, so I can't get help!
My problem has recently started, but I haven't changed anything.I have just re-formatted and re-loaded everything, but it didn't help.
When I use hotmail, the drop down menus drop down, but they are blank, and it's impossible to select anything. This means that I can't attach files etc. I have tried some of the suggestions on this site, but to no avail. Any suggestions? Thanks! Kirsty

Posted by: kirsty at December 25, 2005 11:14 AM
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