Ask Leo! by Leo A. Notenboom

How do I resolve my MSN Hotmail sign in problems?

Search First! Then browse: Categories | Full Archive | By Date | Newsletter

Home » EMail
Home » EMail » EMail Providers » MSN Hotmail

Comments

Read the article that everyone's commenting on.
RSS feed Subscribe to the RSS Feed for comments on this article.

Comment Page:  1  |  2  |  3  |  4  |  5  |  6  |  7  |  8  |  9  |  10  |  11  |  12  |  13  |  14  |  15  |  16  |  17  |  18  |  19  |  20  |  21  |  22  |  23 

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hotmail isn't something you "get rid of", it's just a web site. So the short
answer is don't go to hotmail.com and it shouldn't log you in. If it does, log
out. To prevent it from logging you in automatically, after logging out attempt
to login and make sure that "remember me" is NOT checked. You shouldn't have to
complete the login, just make sure that option isn't checked.

Good luck!

Leo


-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.7 (MingW32)

iD8DBQFHcAZyCMEe9B/8oqERAs4OAJsE5QFY9V/GlcFViJQ7U7PCT2QbDwCffj+i
TVWo9iVt/Pe0ZhRYDbPIPWw=
=Brq4
-----END PGP SIGNATURE-----

Posted by: Leo A. Notenboom at December 24, 2007 11:20 AM

I resolved my issue by changing the MTU size which was set to 1496, to 1220 as stated on this page. Worked straight away.

Previously I could not sign into MSN Live via IE or Firefox. Could also not log into MSN Messenger or Trillian MSN accounts.

Even tried disabling Firewalls and the like, all to no avail, until I changed th MTU size.

Many thanks, it had been bugging me for months.

Cheers

Posted by: John at January 27, 2008 5:17 PM

Hi Leo, I'm hoping you may be able to help me. I think someone may have sent me some sort of virus through my msn messenger recently. I have run a virus scan with my zone alarm software, but ever since then i have been repeatedly getting the following error: A runtime error has occurred. Do you wish to debug? Line: 567 Error: ‘last update time’ is null or not an object. I have tried clicking on yes, which takes me to microsoft script editor but have no idea what to do next! If you can help i would be most grateful. Thanking you in advance, Claudia

Posted by: Claudia Josling at January 28, 2008 2:34 AM

have set up an email address for my wife and has put the address in my favourites. when I click on this it opens up my mail also all my list of contacts are listed as her contacts as well. How can I set it so that when her address on my favourites valer-ann@hotmail is clicked it opens up to her account. can I get rid of the contacts list showing on her contacts I tried ticking all the boxes the delete but it wiped out my list only good job I had a printed list to be able to add (tedious job)them all back into my contacts

Posted by: Roger Carter at January 31, 2008 11:26 AM

It used to be a simple matter to sign in anywhere any time on any computor. I would just type in hotmail.com and the home page came up, yes, other choices came up too but the home page was always at the top, now there are pages and pages to wade through and when I eventually find the home page I can't sign on! Clicking on 'sign on' doesn't take me anywhere I can type in my address. I am frustrated by everyone in the industry's inability to leave well enough alone. Someone always thinks they'll upgrade and improve the system and it only complicates.

Posted by: C. M. Cogliati at February 4, 2008 1:51 PM

I agonized over my inability to sign in for 3 days! I can be technologically challenged, but I kept doing everything I was advised here and on msn. Today, I look down at a toolbar and see "protected mode:off." *lightbulb moment* Went back to options, security, checked "enable protected mode" and problem was solved. I have NO IDEA how it came unchecked b/c I didn't do it myself. Hotmail was working fine on Wed, not on Thurs. However, the issue with [incorrect email or password] went away and I am back in hotmail. Maybe it was a stupid oversight but no one specifically told me to look for it. Just a suggestion for those still struggling.

Posted by: Patti Bethel at March 1, 2008 3:05 PM

okay right now i have read a large majority of comments and am finding that not very many of them have been answerd with any helpful advice so im going to try and explain short and simple some problems that may occur and how to fix them.
okay so here goes all list problems using number as to not confuse anyone with long paragraphs.
1)msn dosent open - not much you do except try downloading a more recent version of MSN.
2)MSN opens and signs in on start up - now then at the top of the msn window click tools,options,general then untick the option that sais automatically run windows live messenger when i log onto windows.
3)you sign out of msn but then it signs you back in again later without you clicking anything - okay main cause of problem sounds to me like u have a virus please dont not accept any zipped folders from anyone via msn a zipped foler looks like a folder with a zip on it its most likely a virus hidden in there and by the way your mate isnt doing this to pee you off its his pc doing it without him realising it wont even come up on his screen that hes sending anything basically you need to unistall msn messenger then scan your pc with an antivirus software dont do a quick scan you need a full system scan to root out the virus then reinstall msn messenger ie download it again and run it.
4)MSN wont sign into your account on your pc but other email work on your pc - sounds to me like msn has deleted your account for beeing inactive for to long ie not singing into this account for ages there is nothing you do apart from create a new account or use another working existing account.
5)MSN troubleshooter sais something about firewall setting or proxy settings - okay bear with me this is a long one okay basically this can be windows firewall or it can be a software firewall such as nortons antivirus /avg antivirus and so on right now i cant talk you through this its a simple process but with every version of windows its different so please go onto google and type the following with the quote marks "how to turn windows firewall off .....here add your verison ie 2000,xp,vista" this will give you a step by step guide on how to do so. okay so say u have tried that and it still dosent work okay then so we need to try proxy settings - these things when trying to describe are complicated just think of them as a bouncer at a gate leading to an internet basically there saying msn isnt allowed through because its trying to go through the wrong gate. okay so what u need to do is open up your explorer weather it be internet explorer or fire fox or what ever it is still should work all the same click tools,internet options,connections,lan settings then if the tick box saying "use a proxy server for you lan" is ticked untick it click okay then try signing bk into msn if it is unticked try ticking it then try signing into msn PLEASE NOTE THAT IF THIS DOSENT WORK PLEASE GO BK TO THESE SETTING AND PUT IT THE WAY IT WAS.
Umm atm i cnt think of much more for msn but all pop bk on the site in a day or two is someone adresses me personally that would be easier then i know whos asking me what and who isnt
thanks luke ps any problems that the above has cause tell me and i should be able to sort the new problem evern if it has nothing to do with msn

Posted by: luke at March 10, 2008 5:20 PM

I recently upgraded to a MacBook, ever since then when I tr to access my msn email account I have to always type my password twice to get in. The first time always says my password or email is wrong even though it correct and then I type again and I get in without hesitation. sometimes it takes me to an error screen with safari but then i arrow back and boom theres my email . how can i fix this. i have safari and downloaded netscape an firefox and it does it on both browsers...HELP!!!! MY MAC IS KILLING ME!!!!!!

Posted by: carrie at April 18, 2008 12:40 AM

I have long away given up Windows98 Second Edition but was a big fan of it anyway. Another tip regarding hotmail configuration in Outloook Express using Windows 98.

I once suffered a lot to configure my Hotamil Account in Outlook Express which kept on asking for my username & password again & again even though they were right. I verified them by logging on to the hotmail site successfully. Anyway, it was a peculiar default setting in Internet Options which had to be changed. My Comupter >> Control Panel >> Internet Options >> Security >> Internet Icon Selected >> Custom Level >> User Authentication (Last Option in the Security Settings Box) >> Select anything other than Anonymous Logon.

Ravi.

Posted by: Ravi Agrawal at May 3, 2008 12:15 AM

If you get a " sign-in or password invalid" try the same password a second time. Mine is broken (has been for half a year) and even though I have a "premium" account, they can't fix it. This is a MSN problem, as other accounts work OK on my PC, and this account fails consistently on any machine with this account. So much for MSN!!

Posted by: roger at June 11, 2008 1:07 PM
Comment Page:  1  |  2  |  3  |  4  |  5  |  6  |  7  |  8  |  9  |  10  |  11  |  12  |  13  |  14  |  15  |  16  |  17  |  18  |  19  |  20  |  21  |  22  |  23 
Read the article that everyone's commenting on.
RSS feed Subscribe to the RSS Feed for comments on this article.
Post a Comment

To post a comment on "How do I resolve my MSN Hotmail sign in problems?", please return to that article's main page.

Question? Ask Leo!