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How do I resolve my MSN Hotmail sign in problems?

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Sav: you want this article: http://ask-leo.com/how_do_i_change_my_email_address.html

Posted by: Leo at August 17, 2005 9:03 PM

everytime i log in to read my email it takes me to the passport it tells me to enter my email address and password when i do it takes me right back to the beginning of the passport i want to know how to read my mail.

Posted by: cheri paisley at September 7, 2005 3:39 PM

My msn/hotmail will still not let me sign on when I'm using my own comp. On any other comp I can sign in no problem...what's the deal?

Posted by: Shawnna at September 7, 2005 9:29 PM

It could be the time being off on your PC. However the article you just commented on has lots and lots of things to try.

Posted by: Leo at September 7, 2005 9:30 PM

Hi Leo, I really need ur help. With one of my hotmail addresses anytime I sign in, they ask me to identify some letters in a box, I do it and then the same keeps happening and I never get to sign in. I'd like to know why and if u can PLEASE help me resolve it.
THANX

Posted by: Anna at September 8, 2005 5:49 PM

Did you try the ideas in the article? Cookies and the date/time stamp are the most common problems.

Posted by: Leo at September 8, 2005 6:54 PM

With your help, I have managed to resolve my Hotmail sign in problem. I have a Dell, running Windows XP and Norton Internet Security, and my problem first occurred immediately after I switched from dial-up service to DSL.

After trying several of the solutions in your article with no success, I turned off my Norton firewall, as you suggested, and I was able to access my Hotmail account. As soon as I accessed Hotmail, I turned the Norton firewall on, and I was able to use all of the functions of my Hotmail account.

I discovered that my Norton Internet Security firewall had been configured to block access to secure sites. Since I could access secure sites on my old dial-up service, I am assuming that the installation of DSL had something to do with my firewall being reconfigured.

This is how I resolved the problem: enter Norton Internet Security, then click on Personal Firewall, then Advanced, then General. Scroll down until you see "Block Access to Secure Sites". If this is blocked, click on the icon, then Modify, then Permit.

I had the same sign in problem with eHarmony, again immediately after installing DSL, and now I can access both eHarmony and Hotmail with no problems.

I hope this information may be of use. Thank you for creating this most helpful site, I'll be buying you a beer soon!

Posted by: Robert at September 15, 2005 6:07 AM

Thank YOU Robert, for sharing what ended up being your solution. I expect it will help many others here.

Posted by: Leo at September 15, 2005 8:25 AM

i would like to keep the same email but change my address and pass word

Posted by: kaye westwell at October 11, 2005 2:49 AM

Changing password: http://ask-leo.com/how_do_i_change_my_msn_hotmail_password.html

Changing email address:http://ask-leo.com/how_do_i_change_my_email_address.html

Posted by: Leo at October 11, 2005 9:42 AM
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