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Why is Outlook sending email using the wrong account?

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I'm having the same issue as John Fannon. Any tips would be appreciated. I'm running 2007 now, but have had this problem in 2003 also.

Posted by: Joshua Coady at September 19, 2007 3:22 PM

I'm having the same problem as John and it's only recently begun happening - very frustrating and annoying as I wear many hats, on behalf of clients, and I can't afford to have the wrong details (signature block) going out. I work with 15 different addresses and at the moment it consistently chooses one - and that isn't even the default address. Starting to think I might have to delete them all and start again.

Posted by: Kathie Thomas, A Claytons Secretary at October 15, 2007 6:49 PM

Is there any way to configure Outlook to ALWAYS ask which account you would like to send from. This would really help for us gray forgetful types with multiple personalities who keep sending from the wrong account

Posted by: Jerry Wills at October 22, 2007 11:25 AM

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There is not, as far as I know. I wish there were.

Leo

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Posted by: Leo A. Notenboom at October 22, 2007 2:40 PM

I have a variation on this problem and it only started after I replaced my SB Server, the version stayed the same, only the hardware changed.
I use the POP3 feature in Exchange 2003 to retrieve my mail from four different POP accounts. Outlook 2007 is setup to use one of the those accounts as my default sending account. New emails are not a problem and send from the correct account but replies all insist on going out the Exchange server unless I remember to specify the sending server in the accounts window.
I need to send via the server associated with the POP account and not from my Exchange server. Is there anyway to fix this? Thanks.

Posted by: Al Huppenthal at November 29, 2007 6:42 AM

I currently have two emails, one for school, the other for personal use (gmail). I have it set up right now to have all emails addressed to the school email to send to gmail, so that is the only email I use. So what I would like is that when I open up an email in my gmail account, to have it ALWAYS send from my school email regardless of the fact that it was sent to my gmail account. I have tried to set it as the default email, but that still doesnt work. I've also tried changing the send/receive groups by unchecking "send mail items" from the account that I want to never send email from but that doesnt work either, it still sends from it. Thanks for your help!

Posted by: Kevin at January 9, 2008 11:22 PM

I have a slightly different problem, but it's every bit as annoying. I have a small home-based business with SBS2003 on the server and four workstations, all using Outlook 2003. All the workstations had been running Windows 2000 quite nicely, and I tend to not fix what isn't broken. Then we "upgraded" my wife to Windows XP and reinstalled Office 2003. Ever since then we've had a problem with my wife's default mail client in Outlook reverting to M$ Exchange server. We use the Exchange Server portion on the server for shared calendars, etc. but use POP3 off of a remote mail server for our email, and so have the POP account set as the default. Each time she logs off the network and logs back on, or restarts her computer, Outlook resets her default mail client to the Exchange account.

Any clue as to why?

Posted by: Bill at January 18, 2008 11:52 AM

hello, i have a different problem. I have two accounts. First is Exchange server (default) and the second is POP3/SMTP. How should I set default reply account to exchange? Any Idea?

Posted by: Martin at January 23, 2008 4:41 AM

when clicking on "new" for a new message or when replying, right underneath the send button in the email you are composing is an "account" button. click on it to change the deafult send from email on the fly without having to change the default email settings in outlook itself.

hope this helps

Posted by: help at February 14, 2008 12:02 PM

I'm having the exact same problem that you describe in the article. However, the fix did not actually apply in my case. I have some accounts that the right "From" account is used when I choose one in the Accounts drop down and a few that, no matter what I've tried, use a specific account that is NOT the one I am choosing.

HELP!

Posted by: CCG at March 4, 2008 4:19 PM
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