Helping people with computers... one answer at a time.
Read the article that everyone's commenting on.
" 'Never delete the MSOCACHE folder by using Microsoft Windows Explorer.' Why, I do not know."
Because you will hurt MicroSoft Office's feelings.
I have used diskcleanup to get rid of MSOCache but it still remains. The dirs are actually on my H: drive. My other problem is all my attempts to update MS Office 2003 fail.
I can't even get windows diskcleanup to get rid of it as it wont recognise its existance. Bets left alone, dont want to upset it ;)
P.S. After all the above, manually delete your MSOCache folder in your Windows Explorer (despite Microsoft's warning), then rerun your Registry Cleaner, which will find a few dozen new invalid entries in your Windows Registry. Delete those, and your problem is solved (hopefully ...)
I use a little program called unlocker that is a freeware I got off the internet and deleted it with no problem!
The reason you should not just delete this file with windoze exploder is that it has registry entries pointing at it that will remain behind after the delete, and will bite you later.
You can use this tool (see direct-to-download URL below) from Microsoft to cut back on what is in the MSOCache directory, or to remove all Local Install files period. Very handy - why it needs to be done with this (or assumably a DOS prompt when Windows wasn't booted (ie: A boot disk or recovery/repair console) I don't know... But this IS the "official" way to "uninstall" the MSOCache files.
the uninstall tool does not work for office2007 there is no mso.dll
Why keep the files if you have them? Windows update may/will fail with Office updates, probably other tools as well, if you delete the files without cleaning up the registry. I'm currently in that situtation. Even changing drive letters can affect if the auto-update finds the installation as being not intact; move your CD/DVD to drive Z:. It tries to open files where it thinks they should be and may conclude that the installation is corrupted and stop. In my case, I removed the default Acer laptop D: partition, single drive with two partitions, after I installed Office. Windows update will no longer auto-update Office. It fails for all updates. No going back in my case. Now I'm trying to find the correct registry entires to remove or blank contents to avoid this check from failing the update.
Today, out of the blue, one big carpet "magically" move it self from the root directory, to the MSOCache carpet.
Yestarday, Windows made an atomatic update.
Could this be the reason?
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