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Why doesn't my email format properly in Outlook?

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I have a Mac. My boss has a PC with Outlook Explorer. When he receives my emails he has little boxes where there are spaces and two boxes for bullets. I type in plain text arial 8 pt. I have to figure out how to get his email to view mine properly. Please help! This has been an on going issue that I have to solve.

To begin with there's no such thing as "Outlook Explorer" - there's either Outlook, or Outlook Express.

In either case, chances are there's a setting for "encoding" that is somehow incompatible between whatever email program you're using and the recipients. Unofortunately you didn't say what email program you use, so I can't guide you as the setting, but it's likely called "encoding", and might have values like "ASCII", "UTF-8", "Quoted Printable" and similar. Try changing that setting.

- Leo
06-Feb-2009
Posted by: nicole at January 29, 2009 2:35 PM

When I forward an email that contains an animated gif, the recipient only sees a box with an "x" in the corner. Yet, when I forward it to msyelf, I do see the animated gif.
Also: when I receive an email an email, a "J" appears where I know the sender had typed: ":-)". Whose format needs to be changed? Both of ours is set to HTML.

thanks!

Posted by: Lisa Gaglio at February 4, 2009 10:34 AM

This is not much of a comment more like a questions I wasn;t sure how to post it. I am using Outlook 2003 and on the New mail the spacing is set for 1 space but it tyoes and indents like its 1.5 spacing. I can not figure out for the life me how to fix this issue. Could some please help me on this issue.

Posted by: Alan at September 9, 2009 1:11 PM

Thank you so much! I had done this accidentally in the past, but forgot how to fix it!

Posted by: KRS at November 12, 2009 11:28 AM
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