Why can't I open attachments in Hotmail?

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I have upgraded my Trend micro to Trend micro Pro. Still can't open attachments. I have hunted down and killed all the dancing bunnies and still...... No attachments. I use Vista and still not impressed. Can we get some help here?

I had this exact problem suddenly happen on my PC and my laptop. Drove me CRAZY! However, I fixed it, and not by accident. I had just received an update from Trend Micro Internet Security (TMIS). The Hotmail team advised me to turn features off and observe if any change happened. One of the features DEFINITELY changed the result, and I reversed this several times to prove it wasn't an anomaly. TMIS had this new thing called "Protection Against Web Threats", which is in addition to virus protection and firewall. If I have this turned on, I can't open Hotmail attachements. It's not Hotmail's fault. If you have TMIS, try this change.

THANK YOU LARRY HENRICKSON!! The TMIS solution, to turn off the "Protection Against Web Threats" feature, instantly solved my problem with Hotmail attachments. I can now view attachments without any problems.

This isn't jsut happening on IE8 ....my IE7 box at work wont let me open hotmail attachments either.

Thanks Larry! The TMIS worked for me too.

you can open it with windows live essentials, but for some reason hotmail still won't open attachments. I don't recommend live essentials, it slows down your computer, bigtime. Please advise

Hello everyone,

I have recently the same problem. I couldn't dowbload any attachament or see any picture. I have just fixed the problem by updating my Java version. Now everything goes back to normal.

How do you turn off the Protection Against Web Threats Feature?

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