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Why can't I open attachments in Hotmail?

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Leo, Be honest and say "I dont know" instead of telling us stories how hotmail will allow some attachments and will not allow others.
You seem not to be listening, so lets try again.
I cannot open any attachment in my hotmail, neither can I open any attachment sent to me over yahoo mail period. This started month or two ago. The common denominator here is IE7. It could also be my Norton NIS 2008 Internet security even though cannot find anything wrong.
There are thousands of people out there experiencing same thing and I have yet to hear or find someone that will tell us how to fix this. Alex

Actually the article was pretty clear, but since it's what you want to hear: I don't know.
- Leo
07-Apr-2009

Posted by: Alex at April 6, 2009 3:29 PM

I am having the same problem as William Powell. This problem started a few days ago. Reloaded MSN and it still does it. I have MCafee virus protection. My attachments safe scan.

Posted by: Elizabeth Meci at April 7, 2009 5:47 AM

I had a similar problem. I could open attachments from yahoo on another PC but not on mine. If you have anti virus on your PC it could be blocking it. In your anti virus Check the Virus Controls; then Protection Against Viruses; click on Settings and uncheck the box that said "Threats in Web mail attachments". (Remember the name and path will be different in each application so you may need to find these settings in your application as this instruction was for Trend).

I found this solution at http://en.kioskea.net/forum/affich-33677-can-t-download-attachments-on-my-yahoo-email

Hope this helps

Posted by: Sher at April 7, 2009 9:20 AM

My virus protection wasn't the problem. I did some research and found that by upgrading my IE session to the new 8 program it was causing significant problems with MSN mail, etc. I removed the upgrade and now my system is working properly again. You need to go into Control panel, uninstall a program and then click on the upper left hand corner 'View installed updates'. Find IE8 and remove it. On Vista it will not show up in the unistall because it is loaded as an update. Just glad my mail is back to working again.

Posted by: Elizabeth Meci at April 9, 2009 10:09 AM

I cant open my emails. It keeps saying Done. Please help me. I have so many emails to open and I cant get through. Do I need to change my email address. Please let me know what to do.
Thanks

Posted by: Christina at April 9, 2009 2:00 PM

I recently posted a comment about MSN e-mail not being able to open attachments. I finally got it fixed. MSN technician after three hours dicovered that my MSN Icon had a bug.Everything else in MSN worked perfectly. Even after a new download of msn it failed. A new persistent technician found that some sort of dll had to be deleted. She deleted it It now works fine. I don't know how or why it broke but it is fixed. I hope this will help Elizabeth Meci.Go to start menu find Icon that says MSN Internet. Open MSN with that Icon.
I did have another backup Icon that one did not work either. "MSN INTERNET" ICON WORKED"
William Powell

Posted by: william powell at April 10, 2009 3:29 AM

When I try to open attachements, regardless of format, nothing happens. When I right-click on it and try to save, a message pops up and says 'Internet explorer cannot download, No such interface supported'. I don't know what that means. Can you please help?

Posted by: Frank at April 14, 2009 6:35 AM

my apple computer will not allow me to open any of my email

Posted by: angela at May 7, 2009 5:33 PM

in my PC it takes ages to open an email attachment regardless of size. its a Vista pc with all latest configuration with internet security installed. any help?.

Posted by: Muhammad Khan at June 11, 2009 6:40 AM

Have received to 2 attachments on E'Mail from what I am sure is from a good source.
I click on to Download and the box appears asking me to either open , save or cancel, yesterday I clicked onto open and the movement of files was indicated by images of them going from globe to file.
however where it lists the estimated time and download to, transfer rate. nothing is shown.
The attachments are 54.8kb and 22.5kb respectively
Am now trying by clicking on save and see what happens.
Last night when I first tryed to down load it was 8.0pm I started and it was still going at 9.00am this morning so I cancelled.
Hope you can help me.
John

Posted by: John Reynolds at June 18, 2009 9:15 AM
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