Ask Leo! by Leo A. Notenboom

How can I stop a message in my Outlook outbox that won't send?

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I tried all of the above and still can't get rid of the huge file. Any other suggestions?

Posted by: Mary at July 23, 2008 8:49 PM

I tried the disconnect from internet access to get rid of huge attachment that won't send to no avail. Any other suggestions. My attachment is really huge.

Posted by: joan dale at July 25, 2008 7:19 PM

No more huge attachment jamming my out going emails. I didn't know to go to my "outbox" to delete it. A comment on page two made that clear to me. Thanks much for this site.

Posted by: joan dale at July 25, 2008 7:28 PM

Great tip. Another easy way is to click File > Work offline. Then, you can delete the message.

Posted by: InDiSent at July 30, 2008 6:06 AM

THANK YOU!!!! The information about deleting a huge file that could not be sent worked. Option 2, to disconnect from the server, did the job and I deleted it completely from everything!!! YAY...it's literally been 2 weeks that the message has been in my outbox trying to send.

Posted by: Leilani Cariazo at August 12, 2008 12:54 PM

Thanks, the low tech remedy worked well. I just had to add one more step. I disconnected the LAN connection, tried to delete file which it would not, closed Outlook, restarted Outlook and then was able to delete the file. Reconnected LAN and now my wife is happy.

THANKS FOR THE HELP

Posted by: Doug Bishop at August 13, 2008 3:13 PM

Awesome...... I was ready to beat the crap out of my PC until I came across your website...

You're the man......

Posted by: Tina at August 19, 2008 8:33 AM

I had this problem some time ago and your solution worked fine.
Not long ago I had a similar problem with a photo that turned out too large to send.
I use Norton antivirus and internet protection so
I was able to simply click on the button in norton to blockall internet access. Waited a few minutes then after deleting the message file, clicked to allow internet access again and everything was back to normal.
Thanks for the page when I needed it the first time.

Posted by: Rich A at August 22, 2008 5:45 PM

THANK YOU! What a quick and easy fix to what would have likely taken me hours to figure out if not for this wonderful site.

Posted by: Linda at September 3, 2008 3:29 PM

Going through this hassel is great if you get a file stuck but that is fixing the sympton not the problem. How can I change the settings so Outlook will allow larger files to be sent? I can send the same files on the same computer using Yahoo email without a problem. Thanks!

It's not Outlook that's preventing it - it doesn't care. It's typically the ISP or mail service that you're attempting to use that disallows emails over a certain size.

-Leo

Posted by: Jeph at September 17, 2008 11:02 AM
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