Ask Leo! by Leo A. Notenboom

How should I save files before reformatting my computer?

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I have read through all of this and I was wondering if you know what to do in a situation where you can't start up windows, can't get to a DOS prompt, etc.... How can I get to my files to back them up now? I have an external hard drive and I want to do a full system recovery but I can't bring myself to do it until I have copied all my pictures, music files and documents over tot he external hd. Please help if you can. The manufacturer suggested going to someplace which services my brand of laptop, but that just reeks $$$$$. I'm fairly good at figuring things out myself and would rather give myself a headache fixing this instead of paying someone else to do something as simple as backing up a file. I just need to know if there is some way to get these files out of harms way.. . . Thanks, Lisa

There are a couple of approaches, but none of them what I would call "simple". You could temporarily put your hard disk as the second drive in another machine. You could try booting from a Linux live CD and if it recognizes both your hard drive and your external drive you could use it to copy the files. Most everything else would a variation on either of those themes: take the drive elsewhere, or boot from something that will read it.

All this assumes that the drive is actually working, by the way. If not then it's probably time for a technician's advice on the specific failure.

Finally, I have to point out that regular backups would prevent this crisis, so once you're set up again be sure to start backing up.
- Leo
26-Oct-2008

Posted by: Lisa at October 25, 2008 7:25 AM

In a case like Lisa's, SpinRite could very well be the solution. It fixes or relocates bad sectors and can often restore the usability of drives that have become so corrupt that windows cannot load or where the file system is unrecognizable. It saved my data last week, even if I did have to force mount my drive afterwards with a linux live cd to copy the files.

Posted by: Michael at October 28, 2008 9:12 AM

I think Knoppix is a good solution.
http://www.shockfamily.net/cedric/knoppix/

Posted by: whs at October 28, 2008 11:40 AM
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