Ask Leo! by Leo A. Notenboom

How can I get the old Windows Live Hotmail back?

Search First! Then browse: Categories | Full Archive | By Date | Newsletter

Home » EMail » EMail Providers » Windows Live Hotmail

Comments

Read the article that everyone's commenting on.
RSS feed Subscribe to the RSS Feed for comments on this article.

Comment Page:  1  |  2  |  3  |  4  |  5  |  6 

Leo, Can you try and find out why some computers seem to show "reply and forward" buttons and others do not?
Even if I right click, the drop down menu has "forward" greyed out.

Thanks

Posted by: jeff at November 24, 2008 8:23 PM

The new hotmail stinks and I will be be taking your advice and voting with my feet. My main complaint is- I can't forward to multiple contacts at once anymore.

Posted by: bruce young at November 24, 2008 10:31 PM

on my contact list or addresbook it only shows the name of my contact and not tyhe E-Mail addres how can i restore this feature?

Posted by: Albert Pol at November 26, 2008 3:48 PM

I'm really upset because I can no longer obtain access to my important folderson the old windows live hotmail. I have some very valued pictures, schedules, and other important information stored in "important" folders. Will you please tell me how to get to them on this new hotmail?

Not sure what to tell you - I see the folders listed on the left hand side of the screen, as always. Note that if your screen is small, they may have their own scrollbar on the right side of the folder list to scroll the list up and down.
- Leo
30-Nov-2008

Posted by: Clara Robinson at November 29, 2008 12:42 PM

Don't even remember my BIGGEST hotmail problems. No scroll bar on my contacts page. That means I have to remember every assistant's name to every boss, every boss in every company, etc. I also have to bottom scroll back and forth to read most of my email. I have no "favorites" and have to go to my entire contact list to email. And mine is SLOW!! When I click on a new email in my inbox, it first shows me the email I previously opened and then shows the one I want. How could their test market have none of the problems that we have??? How could their test market find this version easier than the last??? Who is their test market anyway???

Posted by: sally pitcher at December 1, 2008 9:06 AM

I am having no luck switching back and this is making me very angry - before you change things on people - give them the option. After all I am the one who uses the system.

Posted by: sue waln at December 3, 2008 2:52 PM

Another problem with the new hotmail - I seem to have lost [ie I cannot access them - an error message appears when I click saying report this to Hotmail !] all my outgoing messages that I moved to a new folder before they changed the format.

Posted by: peter wilson at December 3, 2008 3:00 PM

i dont like da new window that thay did for hotmail i cant cheek my mail for nothin i want my old windows live hotmail back i cant even write back to my family ....or friends plez justed change it back

Please read the article that you just commented on - Hotmail's not going back. (And for the record, again, I am not Hotmail so asking me to do something about it is pointless.)
- Leo
08-Dec-2008

Posted by: amber at December 7, 2008 3:04 PM

Is the reason I cannot access my email with your new update because my eMac is too old? It is version 10.3.9. If this is the reason, then I will have to opt out until I get a newer computer (or more memory). Thanks.

Posted by: Patricia Phillips at December 13, 2008 6:48 PM

As a 56 year old net virgin, it has taken me some million lost brain cells to realise why my Hotmail has changed. Due to the arbitrary way this has been done, I cannot now access my address book. Is this right? I tried importing the addresses, but was told the file was too large and try again after reducing it. I can't reduce it until I can find the damn thing! I tried following your helpful guide but the "Switch to MSN Hotmail" option is not shown. Have I really lost all my sent emails? I can't believe that these changes were implemented without being given proper warning about the consequences?

I've really very little hair left to pull out, and any help (or just confirmation of my understanding of the situation) would be very much appreciated.

Richard Walker

I don't think that any of the data loss that many people are experiencing was intentional by any means. I think Microsoft just screwed up in some way that's causing symptoms like what you're describing. Sadly, I also don't know of any way to recover. This is why I've been preaching "back it up off line" for all free email accounts for so long.
- Leo
15-Dec-2008
Posted by: richard walker at December 14, 2008 8:53 AM
Comment Page:  1  |  2  |  3  |  4  |  5  |  6 
Read the article that everyone's commenting on.
RSS feed Subscribe to the RSS Feed for comments on this article.
Post a Comment

To post a comment on "How can I get the old Windows Live Hotmail back?", please return to that article's main page.

Question? Ask Leo!