Ask Leo! by Leo A. Notenboom

How do I contact Windows Live Hotmail customer service?

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I was just forced into hotmail live and have lost all of my hotmail contacts and stored emails. How do I get them back?

Since this article is about contacting Hotmail customer service, I would recommend you read the article and contact Hotmail customer service as outlined above.
- Leo
28-Mar-2009

Posted by: Greg Petrolati at March 27, 2009 12:54 PM

I have experienced a problem with live mail where when you click a link, such as this one from Leo's e-mail, I receive a message from windows stating it can't find the site. I've learned that you may have to retry as many as four times to get to the IE or Foxfire site.
Patience is, after all, a virtue.

Posted by: Vic Ridge at March 31, 2009 12:33 PM

I left MSN hotmail 4yrs ago.
There support really stinks.
And now it seems that yahoo is falling
right behind them.
What is wrong with these companys that
they can't support the end users?
Yet they have no problem spamming your
inbox with garbage ads.
There in control for now.
But hopefully in the future things will
change and not one company will be
in control of the net like MSN is.

Posted by: fastfreddie1959 at March 31, 2009 7:50 PM

I'm having continuous problems with not being able to forward emails or even accessing my contacts. The cursor just doesn't show up (eg when I try to forward something) . Sometimes after 10-15 tries the curor finally shows up and 'blinks' sometimes it never does (try another day!!!!!!!!!!!) The same with acessing the address book and trying to send an email to a selected person (IF I get that far!!)....if I get an address the curor again is very likely to not appear at all (despite numerous attemps . over and over again!!!! Why is this happening , and what can I do to fix this frustrating problem.....I wrote msnhotmail once before and I received no response. Thanks, Brad Murakami

Posted by: Brad Murakami at April 3, 2009 7:44 PM

iwant to know if and how i can receive e-mails while visiting the u.s.a

Posted by: col bingham at April 3, 2009 11:22 PM

I have my id I cannot get my password. I know my secret answer to my qustion and it says it is invalid. It wants me to got to my email how can I do that when I can't remember my passowrd?

Posted by: GE Guy at April 4, 2009 4:48 PM

what could i do in order to reopen my hotmail account? thanks!!

I'd start by having you read the article you just commented on.
- Leo
05-Apr-2009

Posted by: justin lee kian sin at April 5, 2009 2:45 AM

i'm in the same boat. i have had hotmail since the days of four digit passwords. the only previous time i had problems like this is when i was in thailand right after y2k. maybe we have all be confickered up. what good is trying to reach hotmail trouble desk when we can't get into our accounts to read the response?

Posted by: dave w from paterson at April 9, 2009 9:49 PM

unbelievable......how can you be so big and not have a contact number or even support email. USELESSSSSSSSSSSSSSSSSSSSSSSS

Posted by: proline-player.com at April 9, 2009 9:56 PM

I just found this under a "Service Aggrement"
"17. Changes to the Service; If We Cancel the Service.

We may change the service or delete features at any time and for any reason. We may cancel or suspend your service at any time. Our cancellation or suspension may be without cause and/or without notice. Upon service cancellation, your right to use the service stops right away. Once the service is cancelled or suspended, any data you have stored on the service may not be retrieved later..."
Wonderful

Posted by: Read This at April 9, 2009 10:17 PM
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