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Mike
August 4, 2010 11:50 PM

It's a misunderstanding. If you hover the folders header there will be a little wheel to the right, click that and a menu will pop up with an option "manage folders".

Thomas Mitchell
August 5, 2010 5:54 AM

Where do i find this in Windows Live Mail, not hotmail?

Windows Live Mail is the downloadable email program that (somewhat) replaces Outlook Express. There is no "manage folders" - just right click on any folder for options to rename, delete or create a new subfolder.
Leo
07-Aug-2010

PaulM
August 5, 2010 2:47 PM

Thomas - the illustrations shown are from Windows LIVE.

Rosie Perera
August 5, 2010 7:43 PM

Now that is hilarious. Sounds like a colossal UI fail. But Mike is right. You can get to "Manage folders" (among other things) from the gear icon which shows up when you hover over the word "Folders" in the sidebar at the left. It's a bit non-intuitive, so I might still call it a UI fail. But not a colossal one.

Thomas & Paul: Hotmail is now *part* of Windows Live, a suite of web-based apps from Microsoft. The images are from Hotmail, but they are also from Windows Live, so both of you are right.

You'll love this: everyone is wrong. Smile

In another wonder of Microsoft naming, Windows Live Mail is the downloadable email program that (somewhat) replaces Outlook Express. Windows Live Hotmail is, well, Hotmail.
Leo
07-Aug-2010

Ken Laninga
August 10, 2010 8:18 AM

Leo, I use "Windows Live Mail" version 2009 (Build 14.0.8089.0726) and it does not look at all like what you show here. Is mine too old maybe? I HATE Windows Live Mail, btw; got a long list of problems with it. Am tempted to go Thunderbird. I'm told it is much better.

Windows Live Mail and Windows Live Hotmail are two different things. Windows Live Mail is an email program you download. Windows Live Hotmail is an email service and website you visit. Email programs are a deeply personal choice it appears but I'm very happy with Thunderbird.
Leo
14-Aug-2010

Al Taylor
August 10, 2010 11:54 AM

Like Ken Laninga, I also use "Windows Live Mail" (the same version as his) and it does NOT look at all like the screen shots. However the WEB Mail interface to my "Windows Live Hotmail" account does look like the screen shots shown.

Some time ago, Microsoft re-labeled "Hotmail" to be "Windows Live Hotmail"; whereas, "Windows Live Mail" is a dowloadable APPLICATION that has replaced "Outlook Express" (in Win XP), and "Windows Mail" (in Vista).

wallis
October 2, 2010 5:05 AM

hey i followed the instructions.. of deleting the folder.. but u know wot.. the show/hide link does not hav the option of deleting folder... wot do i do

ocertain
October 27, 2010 2:36 PM

I just wasted another 30 minutes of my life because of Microft's tendency to fix things that aren't broken, then neglect to tell us about it. Sheesh! Thanks for this hint. There is no telling how long I'd have struggled with the simple act of deleting a folder without it.

JohnL
November 2, 2010 7:18 PM

ocertain: why are they fixing things that ain't broke? Then hiding the fix somewhere that I have spent about 30 minutes to find

'wallis': Same happened to me, there was no 'manage folders'. Then 20 minutes later - it magically appeared! Don't ask. I have no idea what these 'guys' at Microsoft are up to are up to.

JohnL
November 2, 2010 7:28 PM

wallis: you need to click the cog on Folders, not Inbox. Maybe that might be some help as I think I may have initially done that.

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