What are my Lost Hotmail Account and Password Recovery Options?

I can t open my hotmail account i need help please if some body can help me I really will apreaciate so much thanks a lot God Blessins you

Please read the article you just commented on. It answers this question.

17-Oct-2010

You have an article named "I've forgotten the answer to my MSN Hotmail secret question, and my password, what do I do?". I have a question, what if i know my password, but from unknown reasons it didn't work when i input it and my account was blocked, and i don't have alternate e-mail and i forgot the answer to secret question....but i know the password, i was using it everyday.
I have followed the steps for recovery and submitted the form with information, but were not enough, so it was rejected, because i don't remember most of the data i input when i created my account years ago.
All i need is my account to be unblocked, i repeat, i know the password, i just don;t know the other details, and i know is my fault i never paid attention to all those, but is too late now to change that.

Any suggestion will be much appreciated!

Thank you!

Everything I have is listed above. My guess is that your password is WRONG, that your account has been hacked, and if you can't remember the information required to recover it you cannot.

24-Oct-2010

my old email i lost his password and i made forget password and theres onlu one choice sent to alternate email but i want to back my password by my question and answer

You have an article named "I've forgotten the answer to my MSN Hotmail secret question, and my password, what do I do?". I have a question, what if i know my password, but from unknown reasons it didn't work when i input it and my account was blocked, and i don't have alternate e-mail and i forgot the answer to secret question....but i know the password, i was using it everyday.
I have followed the steps for recovery and submitted the form with information, but were not enough, so it was rejected, because i don't remember most of the data i input when i created my account years ago.
All i need is my account to be unblocked, i repeat, i know the password, i just don;t know the other details, and i know is my fault i never paid attention to all those, but is too late now to change that

99 out of 100 people who swear to me that they KNOW THE CORRECT PASSWORD - don't. It's not because they were wrong, but it's because the account has been hacked and the password changed. If you can't provide the backup information that Hotmail (or any email service) requests then there's no way that they have to know you're not trying to scam them into gaining access to someone else's account. They MUST have some kind of reasonable proof that you really are the account holder. If not, you're just not going to get the account back. Sorry.

08-Dec-2010

Hotmail keeps telling me to update my acc. but I think it cd. be a hacker trying to get my password, What sd I do? tyvm Marvin

Depends on how they're "telling you". If it's an email message, I'd ignore it. Simply make sure that your account is secure with a good strong password and appropriate recovery options like secrete answers you know, and an alternate email address that works.

15-Dec-2010

Dear Leo -- I feel like I'm flogging a dead horse here in that I have been reading so many of your responses to the myriad questions posed to you about Hotmail's so-call "Account Recovery" process. I was also "blocked" after repeated attempts to gain access using my password. I've gone the whole nine yards through the irresolvable Windows Live Resolution Center by providing the correct answer to my secret question, detailed Paypal account information with correct transaction ID numbers, correct email contacts and specific details regarding the contents of many of my emails sent and received, although not identifying them by their subject lines because my memory is not photographic -- to no avail. The response I received was that they could not validate my account.

I was particularly interested in the discussions about "locked" accounts and your responses to that topic. I created my Hotmail account in 1998. In July 2009, my hard drive crashed and that was the last time I accessed the account -- 18 months ago. My account was never hacked by anyone. I finally bought a new computer a month ago, and for the past three weeks I have tried everything to regain my Hotmail account. The period that I had not accessed my account is well over Hotmail's 270-day deactivation period. I don't know if their automatic system purged the contents of my account, but the system certainly didn't purge the account itself as it still exists.

I'm not sure if this is a legitimate question, but if I were to take my crashed hard drive to a computer technician and, let's say, it was somehow possible for that technician to resurrect my hard drive, would there be something in my hard drive that could have "captured" my password or some other coding in my hard drive that would be able to help me regain my Hotmail account? I know...I'm stretching with this question, but like so many others here who are supplicating to you for help, I'm also desperate to regain important emails and other accounts that my Hotmail account was attached to. As silly as this next question may sound, is there any way for that technician to "hack" into my Hotmail account using my crashed hard drive?

By the way, Leo, I have searched every possible query and subject on the internet with regards to this issue and find that you are the only person alive under the sun who is providing people like me with any kind of tangible advice and unrestricted help regarding Hotmail accounts. Out of anyone providing online technical assistance, you are the cream of the crop, and I thank you with all my heart. I will follow your advice and stay away from free email services from now on because they are simply not supported by the companies that offer them. The ongoing frustration is not worth it. Thank you again, Leo.

As you might expect I don't hold much of a chance for you getting that account back. It's *possible* that *if* you said "remember password" way back when that the password is saved on the old drive. I know there are tools to get browser-remembered passwords, and that would imply that it's stored on the hard disk somewhere. That being said, I think this possibility is more likely: it's not your account any more. By that I mean the expiration happened, and the account was emptied. The email address was added back into the pool of available addresses, and someone else came along and took it. You can't get itn because all of your recovery information applies to an account that no longer exists - the new legitimate owner of that email address has placed there own recovery information in it. So ... no, I think it's lost.

11-Jan-2011

Dear Leo -- Thank you for your reply! Your first point confirmed what I was thinking, and I will use that avenue as a last resort. As for your second point, I had already thought about that, too! After having "failed" the Windows Live ID account recovery process, I posted those same sentiments to the support team in my Windows Live ID private forum. I also posted that I would be sending an email to my Hotmail account from my Outlook Express email client using my ISP's email address, which is exactly what I did.

I then went into my Paypal account, which I could still access on the web, and added my ISP email address to it -- and then removed my Hotmail address from it which had been the primary and only addy attached to it. I figured, I didn't want my Paypal account linked to my Hotmail account since I couldn't access it anymore. Paypal emailed those changes I made through notifications to my ISP addy.

Then, all of a sudden, a posting appeared yesterday in my Windows Live ID private forum from a support team member. At first glance, it looked like the same form letter about checking my information for accuracy, but the more I read it, I started to see that his posting to me was more cryptic than anything else. You know that these guys can't reply to anything we write to them, but I started to see that he had placed a certain emphasis on the words VERIFY and DETAILS by using these words a number of times in his form letter. So I thought about it. I started to think that perhaps a notification email had also been sent to my Hotmail account after I had removed my Hotmail addy from my Paypal account.

That led me to think about my classmates.com account. A few days ago, I had also accessed my classmates.com account on the web using my Hotmail addy and password. Everything was working fine. When I went to access my classmates.com account yesterday, my password was mysteriously no longer working. When I went to do a password reset for it that would have been delievered to my Hotmail account, my Hotmail username had also been mysteriously purged as it was no longer on classmates.com's database. So I re-registered, using my Hotmail addy, password and classmates.com profile -- and now there are two profiles of me in my high school community group! When I went to change my email addy on this second classmates.com account, it would not accept my password. So, I sent a password reset to my Hotmail account! I have been thinking that when I was puttering around in my classmates.com account, that might have triggered one or more notification emails being sent to my Hotmail account earlier this week.

I'm thinking the posting by the Windows Live ID support team member was a "nudge" to me to provide more of these details about my Paypal and classmates.com accounts. And that is what I did in my private forum -- I gave him my classmates.com password and what I did in my Paypal account, and stated I would forward my Paypal notifications from my ISP email addy right back to my Hotmail account in addition to copying those same notifications into my private forum so that he could compare them. I also had gone into my Google gmail account and saw that my Hotmail address was what I had set up as an alternate email address for password resets for my gmail account. So, I sent a password reset from my gmail account to my Hotmail account, and posted that in my private forum, too!

Now...I'm waiting for a response from the support team at Windows Live ID after having provided them with these additional details.

Hi again, Leo! I have an update regarding my classmates.com account. I logged into my current Hotmail account and there was an email waiting for me from classmates.com with the subject line, "You have received a private message!" I opened the mail and it said I received a private message from one of my friends in my high school community group. I clicked on the link and then classmates.com asked for my password. I typed in my original password and then I was...in my account! Then I went to see what email address it was set for, and the address was set for my current Hotmail account, the one I'm signing on with now!

How's that for those techies at Microsoft Hotmail?!? Lol! =D They gave my classmates.com account back to me but without my original Hotmail address. The email they used was an old one from one of my high school chums that was sitting in my classmates.com inbox! My friend NEVER sent me that email! I just thought that was amazing! Anyway, I changed my email addy to my ISP addy and changed the password, also. And then I wrote all about it in my private forum, and thanked the Windows Live ID support team for giving me back my classmates.com account.

But I'm still waiting for them to respond to all the postings I have left them. Thank you, Leo, for letting me share this new development with you! =)

Hi, Leo! Those guys on the Windows Live ID team are so insidious! I'm currently using the Windows Live Mail email client. I opened it up and, all of a sudden, I couldn't receive my emails from my Google gmail account -- it's the one that had been originally set up as having my Hotmail account as its primary alternate address. I then manually tried my password to my Google account and, lo and behold, it wasn't working! Isn't that something? So, I sent a password reset, and the reset went to my ISP email address. I reset the password to my Google account, accessed it, and then went to see what email addresses were set up for it...and I see that my Hotmail address has been removed! I then posted in my private forum my objections to the Windows Live ID team for tampering -- without my permission or knowledge -- into both my classmates.com and Google accounts by removing my Hotmail addresses from them. It seems to me that the Windows Live ID team has no intention of sending me a password reset for my Hotmail account. All that I see them doing is trying to remove every tentacle I have wrapped around my Hotmail account, one tentacle at a time! =(

I'm not sure why you're pointing a finger at the Hotmail team - this sounds like a classic case of your account(s) having been hacked into by some third party. I hear about this kind of thing all the time.

16-Jan-2011

Hi my hotmail was hacked as well as nmy facebook everything has been changed , i tried 2 change my hotmail password but they have changed my alternative email is there anything i can do =[

Please read the article you just commented on. It answers this question.

23-Jan-2011