tag:ask-leo.com,2008://5/tag:ask-leo.com,2007://5.11200- 2008-09-10T19:38:38Z Comments for Am I Too Hard on Hotmail? Movable Type 3.2 tag:ask-leo.com,2007://5.11200-comment:43393 Comment from kami on 2008-08-07 kami I called that number that the person on the phone rudely asked me if I had a website or a paid subscription. He was so rude and unhelpful. He said that Hotmail receives so many e-mails and I will just have to wait. I have been waiting for a week and a half. They have not responded to me despite writing to them five times. How come they say on their website they will get back to us in 24 hours? How can they write that when they have not got back to me for a week and a half. I don't know what to do. Hopefully, my parent's account will get reopened.
I know what to do: stop using Hotmail for anything important.

-Leo

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 2008-08-07T18:33:35Z tag:ask-leo.com,2007://5.11200-comment:43178 Comment from JL on 2008-08-01 JL Kami, ms overcharged me due to some mess up internally with their ad manager, didn't tell me they were locking me out of my mail and everything while they were figuring it out, still waiting on my refund too. Here's the number for the MS Office Live at least they may be able to give you another number.
1-866-591-5483
Good Luck !

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 2008-08-01T15:02:29Z tag:ask-leo.com,2007://5.11200-comment:43152 Comment from kami on 2008-07-31 kami My parent's e-mail was shut down over 3 days ago by Hotmail and we have not heard anything from customer service despite repeatedly filling out customer service form. Is there even a customer service? No, I don't think you are being too hard on Hotmail. I myself will migrate to somewhere else. However, my parents have a lot of important e-mail and they can't get their contacts or e-mails from Hotmail as it says Account closed. Access Denied. Is there any solution to this? Please help. Thank you.

In what's comingup on five years of Ask Leo!, with Hotmail related disasters happening almost from day one, I have yet to find a solution to the situation you describe.
Sorry.
-Leo
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 2008-07-31T19:49:08Z tag:ask-leo.com,2007://5.11200-comment:41519 Comment from Jaykrishnan on 2008-06-12 Jaykrishnan After having extensively used hotmail, yahoo and gmail, I can say that it is a personal preference as to which is the best. They all constantly evolve and upgrade.

As far as I am concerned, I like them for different reasons. I have my friends circle in yahoo messenger, which is by far the best messenger. But when it comes to mail, i love the simplicity, milder page colour, folder option etc of hotmail. Gmail ofcourse is very good too, but is slightly user - unfriendly. But the load speed is so fast. And also the search. Plus the attitude of constant improvement. Still, I prefer hotmail as of now. I do not believe in keeping all the mails. If someone hacks, it is the end of your life. I prefer to keep important files etc in a separate, secret email account from any of these, thats just a dump box, which i log on to once in a month or so.

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 2008-06-12T23:23:05Z tag:ask-leo.com,2007://5.11200-comment:39921 Comment from ANNA on 2008-04-20 ANNA I M ANNA IM STUDENT OF 2Y

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 2008-04-20T18:15:31Z tag:ask-leo.com,2007://5.11200-comment:35361 Comment from Lorraine on 2007-11-11 Lorraine I agree hotmail has it's issues as do others. I have changed my hotmail versions a few times and have been able to change back (contact support to get directions if you can't figure it out). I currently use the newest live version and love it. I have had issues (always after a rebuild)and support was very fast and superb in helping me correct the situation (although that would be related to the amount of info you provide them with) I have seen worse issues like a yahoo mail account that a friend hadn't used in at least six months and she had well over 100 lude and unknown emails. Some were so disgusting I wouldn't even think to quote them. There is no such thing as a perfect service paid or not, so deal with it. If you hate it so much.......then find one you hate less!!!! Instead of whining..........do something about it.

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 2007-11-11T22:11:52Z tag:ask-leo.com,2007://5.11200-comment:34172 Comment from Leo A. Notenboom on 2007-09-26 Leo A. Notenboom -----BEGIN PGP SIGNED MESSAGE-----
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I don't believe you CAN revert. It's a forced upgrade. This article has more:
http://ask-leo.com/how_do_i_switch_windows_live_hotmail_back_to_the_old_style_msn_hotmail.html

Leo

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 2007-09-27T06:49:10Z tag:ask-leo.com,2007://5.11200-comment:34117 Comment from Gennady Shenker on 2007-09-25 Gennady Shenker http://unspecified Leo,

I'm sure that by now you've heard about new Hotmail Live. If you thought that hotmail was not good, try this new one. It SUCKS big time! HUGE!

To make it even better, I was switched to this new version without my request or warning. And I can't find my way back. COuld you please help me to reach an appropriate department to reverse the switch?

Thank you so much for your generous help!!

Best,
Gennady Shenker

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 2007-09-25T15:23:52Z tag:ask-leo.com,2007://5.11200-comment:33899 Comment from John on 2007-09-17 John This comment is probably more appropriate for your article on POP3 and SMTP settings however since I can't comment on that page I'll leave a note here about Windows Live Mail Beta available at

http://get.live.com/betas/maildesktop_betas

It offers free access to Windows Live Hotmail through a similar email client to Outlook Express and works with other free email clients such as Gmail etc. I've found it very useful in enabling me to check all my accounts in one place and its completely free.

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 2007-09-17T18:17:02Z tag:ask-leo.com,2007://5.11200-comment:28564 Comment from Chuck on 2007-03-05 Chuck Leo, if the Hotmail/Yahoo addicts don't like the truth, they don't have to listen. You say it in a simple, logical, real-world style that depicts the reality today. I know -- I've been in that trench. Let the whiners whine and don't dwell on them. If they don't like the content, they can change the channel.

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 2007-03-05T18:02:37Z tag:ask-leo.com,2007://5.11200-comment:28517 Comment from Dominick on 2007-03-03 Dominick The only place I ever hear Hotmail mentioned is here.

I don't know of anyone that has a hotmail account and I have never received an email with a hotmail address.

I must be missing something but I really don't see any purpose to using a hotmail account when there are so many other good free email accounts out there to choose from.

http://www.domdedomdom.com/

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 2007-03-03T22:53:10Z tag:ask-leo.com,2007://5.11200-comment:28516 Comment from Dominick on 2007-03-03 Dominick The only place I ever hear Hotmail mentioned is here.

I don't know of anyone that has a hotmail account and I have never received an email with a hotmail address.

I must be missing something but I really don't see any purpose to using a hotmail account when there are so many other good free email accounts out there to choose from.

http://www.domdedomdom.com/

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 2007-03-03T22:52:44Z tag:ask-leo.com,2007://5.11200-comment:28495 Comment from Leo A. Notenboom on 2007-03-03 Leo A. Notenboom -----BEGIN PGP SIGNED MESSAGE-----
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I'm sorry, but I don't understand what you mean. Everything looks fine
to me. (If I saw a problem, you bet I'd fix it :-). I'd need more
information to understand what it is you're seeing.

Thanks,

Leo
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 2007-03-03T16:52:13Z tag:ask-leo.com,2007://5.11200-comment:28493 Comment from Comehome2 on 2007-03-03 Comehome2 http://unspecified Leo. just made a comment for the page, and as I have noticed in others entries in the past, the postings are often missing lines of print once they are sent on to the page. Can that be corrected? Art

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 2007-03-03T15:18:32Z tag:ask-leo.com,2007://5.11200-comment:28492 Comment from Comehome2 on 2007-03-03 Comehome2 http://unspecified As you see, I have other email accounts besides Hotmail, which has served as my primary email for at least 10 years or so. Maybe occasionally it has failed me, but so infrequently that it is not noticable I guess. Anyway, it seems that your and others main hangup with free emails is the possible loss of stored email messages. This is something that boggles my mind. While being a frequent computer user, I have never found ANY reason to retain ANY emails once opened, answered or deleted. Why would anyone keep the hundreds/thousands of emails coming in to clutter their computers?? An email is handy for a quickie, but emails can make you slaves to much meaningless tacky correspondence. Seems most emailers really need to get a life! PS Your articles most of the time are right on target, but once I have read, saved or sent (always with credit)one of your helpful articles, then it is promptly deleted.

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 2007-03-03T15:14:44Z tag:ask-leo.com,2007://5.11200-comment:28486 Comment from ezra BM on 2007-03-03 ezra BM Hotmail- a great email account. I have used it as my main email account for at least three years, and it has never failed me. I like the way it deals with unsolicited spam, allows me group mail, and is stable. Could it be the way it is used- or misused?
Yes, I have another alternative email, just in case. I use them both, successfully.
And, previously, I have had 3 other accounts, each of which eventually failed.
Thank-you hotmail.

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 2007-03-03T13:49:05Z tag:ask-leo.com,2007://5.11200-comment:28482 Comment from wlc network on 2007-03-03 wlc network http://unspecified I wholeheartedly agree with all your comments on free e-mail providers in general and Hotmail in particular. My concern has always been the little or no checks made by Hotmail before allowing any man, woman or his/her dog to open an account. From my experience Hotmail users are among the largest proliferators of UCE.

Keep up the excellent work, Leo.

Kind regards
Bill

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 2007-03-03T11:13:54Z tag:ask-leo.com,2007://5.11200-comment:28356 Comment from Mat on 2007-02-27 Mat I saved all my wife's contacts off hotmail by the simple expedient of opening the contacts list, and copy+paste into a Word document. At least that got the basics off, even if she did need to then re-enter them into her new Yahoo account...

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 2007-02-27T12:53:21Z tag:ask-leo.com,2007://5.11200-comment:28335 Comment from Leo Notenboom on 2007-02-26 Leo Notenboom -----BEGIN PGP SIGNED MESSAGE-----
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Unfortunately Microsoft is phasing out the ability to download Hotmail
into Outlook Express.
http://ask-leo.com/can_i_use_outlook_express_or_outlook_to_access_my_hotmail_account.html

AND I don't believe that technique downloads your address book. A number
of people I've heard from have lost all their contacts, so this approach
would not have helped them.

IF it works, it's a partial step, but it's not a complete solution.
Unfortunately.

Leo
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 2007-02-26T18:02:08Z tag:ask-leo.com,2007://5.11200-comment:28334 Comment from Gordon Sayer on 2007-02-26 Gordon Sayer Hi Leo,

In responce to your "bashing hotmail accounts" I would like to say...

You mention that it is never safe to keep "important information in only a single, free, email account".

Well if people do then why don't they incorporate the uses of Outlook Express and the newer Outlook as in:

Outlook Express/Tools/Accounts and the same sort of thing for the newer Outlook Express, using these programmes to download and send all their emails by making the necessary accounts via HTTP etc and having all messages brought to their hard drive which in turn they can then back up as a PTT file to a safe place.

Please don't think I'm being rude as I have learnt so much from your web site and you have probably (without my knowledge) talked about this somewhere already? Just thought it was a valid contribution to the subject...? Let me know if ok.

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 2007-02-26T17:53:19Z tag:ask-leo.com,2007://5.11200-comment:28311 Comment from Leo Notenboom on 2007-02-25 Leo Notenboom Fixed. Thank you.

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 2007-02-25T23:28:08Z tag:ask-leo.com,2007://5.11200-comment:28304 Comment from Ronny on 2007-02-25 Ronny >used Hotmail for years with a single problem.
used Hotmail for years withOUT a single problem.

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 2007-02-25T20:52:06Z