Comments for Are deleted emails really deleted?

Comment from Karen on 2009-11-18

2009-11-18T18:26:34Z

I changed my internet provider recently and have since realised that i have lost some of my contact email addresses and some emails that I now need, is there any way to retrieve them? My isp was tiscali.

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Comment from Russ on 2009-11-10

2009-11-10T23:43:31Z

AOL emails - I deleted some emails using AOL then deleted from the recently deleted area - can I retrieve them at all or just out of luck.

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Comment from jennifer on 2009-10-17

2009-10-17T14:12:10Z

Ok so what about this. I use gmail are my emails somehow stored on my computer where if I get rid of it they will be someone will be able to read them?

Since GMail is web-based, your emails may appear in your browser's cache. Clear your cache.

18-Oct-2009

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Comment from Rhona Schwartz on 2009-07-24

2009-07-24T16:54:37Z

I have hotmail and want to retrieve my drafts and deleted mail from the manage folder. What do I have to do?

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Comment from ray prest on 2009-07-18

2009-07-18T14:48:10Z

i use Incredimail it has a sheet for deleted items which can be used to see but lately all it does is list the deleted emails no read deleted some real important need badly could you help

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Comment from Matt on 2009-05-20

2009-05-20T17:11:15Z

I need help....
there are emails that I need to retrieve dating back to july 06....
i have always used aol...the laptop that I was using had been restored recently...
These emails are something that can help me in court,,,,what can I do?

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Comment from Kayla on 2009-03-20

2009-03-20T15:40:53Z

Hi there.. i am wondering, i accidently deleted a few e-mails a while back that i now currently need... how would i go about retrieving them? do i contact hotmail themselves? and if so how do i do that as i cannot find an e-mail address for them. These e-mails are VERY important and i have no clue how i managed to delete them but i really really do need them back. please if you can get back to me ASAP that would be greatly appreciated.

Check the deleted folder, and if it's not there, then I know of no way to get it back.

- Leo
21-Mar-2009

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Comment from Ursula on 2009-03-03

2009-03-04T02:13:36Z

Sometimes when you have deleted emails, you can still find them in Mail2Web. I use Outlook Express. I have found, though, that Mail2Web lets the Inbox fill WAY, WAY up, and I need to go in there about at least once a week and delete all the emails I don't want to save there.

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Comment from ashna on 2009-02-14

2009-02-14T13:03:01Z

How could I retrieve my Gmail deleted mails.please help me I accidentally deleted those mails.I need those mails.

Check the "All Mail" link, and the "Trash" link, both on the left hand side of the GMail screen. If they're not there, they they're gone forever.

- Leo
14-Feb-2009

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Comment from Valerie on 2008-11-18

2008-11-18T17:39:26Z

I read the answers you gave to individuals needing to retrieve deleted email. Just to be clear. I am trying to retrieve an email that i accidently deleted from my trash on my Yahoo account. Are you saying there is absolutely no way to get those back other than a court order or some type of legal intervention?

Thank you

I'll never say "absolutely no way", but I will say that in your shoes I would definitely consider it a lost cause.

- Leo
20-Nov-2008

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Comment from lili on 2008-10-21

2008-10-21T07:01:19Z

hello
i'd deleted my account and before that i deleted all my mails then now i remember i had deleted too many important mails and i need it i tried to find it in trash but it was empty.please help.
thanks

Can't help you. You didn't indicate what email service you use, or what email program you use, whether it's web based or PC based. All that makes a difference.

It sounds like unless you made a backup before deleting, everything's gone.

- Leo
21-Oct-2008

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Comment from JJ on 2008-09-09

2008-09-10T02:42:17Z

so like for hotmail, since it is server based how once it drops of my account it is really really gone??

Yep. (OK, I suppose there may be backups or something that they could recover if the police came to them with a court order, but for all practical puposes for normal operation - once it's gone, it's gone.)

-Leo

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Comment from Stephen on 2008-08-29

2008-08-29T20:53:19Z

I deleted all the e-mails in my Hotmail inbox on accident. I really need to know if there is a way to get these back. Thanks for any help you can give me!

Not that I know of. That's why I always recommend backing up off-line.

-Leo

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Comment from BobK on 2008-01-12

2008-01-13T00:03:18Z

Try this. Open up your yahoo e-mail account, type in the word "the" and hit search e-mail button. I was amazed as hundreds of "deleted" e-mails popped up, back to 2001. Junk mail, personal mail, you name it. Can someone tell me why Yahoo saves our old e-mails, and who has access to that info, including passwords, addresses and phone numbers ect...

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Comment from Leo A. Notenboom on 2007-08-19

2007-08-19T20:02:00Z

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Do you mean this:
http://ask-leo.com/someones_sending_from_my_email_address_how_do_i_stop_them.html

Leo

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iD8DBQFGyKGwCMEe9B/8oqERArHUAJ4k/F79Rsopoqqbf4ETkI6f8MMpagCfbDBv
u6HU7ArX2SIyxMwwGXt1AkI=
=rAA1
-----END PGP SIGNATURE-----

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Comment from michele on 2007-08-18

2007-08-19T03:22:27Z

hey, i wanted to know if it is possible that someone could alter your emails. meaning can an email that the sender submits to a the receiver be altered to show that the receiver was the one who sent it? this seems to have occurred, and i have copies of e-mails that are clearly sent to me by the other party, and they have the same. only one of them can be true, and i know that i received the emails not the one who sent them. is this possible to do???

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Comment from Leo Notenboom on 2007-02-25

2007-02-26T06:47:26Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

I almost deleted the preceding comment.

I want to be clear: I absolutely don't buy into the paranoia expressed
in the comment above. I don't believe that Microsoft has some master
conspiracy to spy on Windows users for unknown reasons.

The problem is that there's no convincing those who believe there is.

Microsoft hasn't taken great pains to conceal anything. Yeah, they don't
document absolutely everything, and sometimes complete information is
difficult to get. No argument there.

Yet, every undocumented file, every failure to erase absolutely
everything, every leftover fragment of information found for any benign
reason is taken as "proof" of the conspiracy.

Sorry, but I don't buy it. index.dat files are not "spy" files at all -
they're part of how Internet Explorer and other applications work to
provide the features they provide.

Microsoft is not coordinated enough internally (trust me on this - I
worked there, remember?) to achieve that level of conspiracy.

Oh darn. I worked there. Which means that conspiracy theorists won't
believe me anyway.

Sorry, but all the cloak-and-dagger "I shall not ..." - implying there
are facts that you're unwilling to document - just doesn't make a case.
If those facts are already out there, then post a link or two. If the
facts aren't out there - well, that tells me something, but go ahead and
get a blog of your own and post it all there.

So yes, remove index.dat files - and whatever else you might want to
remove. You may find that you lose a little functionality, as they do
actually do serve a purpose, but if it makes you sleep better, go for
it.

Or, if you like, drop Windows and IE completely - there are
alternatives.

But in my opinion, your comments, and your approach, serve only to scare
people who have no reason to be scared.

Leo
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Comment from Michael on 2007-02-25

2007-02-26T06:06:54Z

Hi Leo,

I'm certain that it's just a simple matter of oversight on your part, and not an intention of deliberately misleading or misinforming of your readers.

But, the fact is, that there are an undisclosed, (by Microsoft, that is) and difficult to locate, number of files hidden on any computer running a Microsoft Windows operating system.

These files, which are hidden in different places, faithfully record:
1.Your every move,
2. Every document opened,
3. Every web site visited,
4. Every url entered by manually typing it into the address bar,
5. Every email sent or received,
6. Your complete favorites list, and
7. Many other records of the use of every machine running Windows, and using Internet Explorer, Outlook, and/or Outlook Express.

Just the simple fact that Microsoft has taken great pains to try to conceal the existence of these records of all of your activity should be warning enough that there is something amiss with this situation.

You cannot locate them using methods available to the commonly unenlightened pc user. But with a bit of care, caution, concern and diligence, they may be safely found and removed by anyone with a basic understanding of the filing systems used in Windows Operating systems file hierarchy.

I shall not delve into the particulars here because of amount of space and time required to do so. But the instructions on how to locate and remove these files can be found online.

I shall simply suggest that you and your concerned readers Google "Microsoft's Hidden index.dat files", without the quotes, and you should find a number of valid references to great information explaining how to locate and eliminate these "spy" files from your machine.

I shall not enter any of the urls for the particularly valid and informative sites here, so as to not violate any of your rules for posts.

I simply wanted to set the record straight by making your readers aware that they should look a little deeper for the full answer to the question that is the topic of this post.

Why?

Simply for the fact that it's illegal for anyone to spy on your privacy.

Is that not reason enough to stop someone who already doing so without your consent or knowledge?

I think so.

All you really need to do to learn more is to Google "remove index.dat files", without the quotes. You'll find a number of valid and legitmate sources of good information along with the truth about whether any files are really deleted after you think you've deleted them or not.

Humbly yours,

Michael

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Comment from emailrecovery on 2007-01-24

2007-01-24T10:36:38Z

Emails are not deleted for Ever, Even when you empty it form the recycle bin then also you can get your mails back.. Or suppose your pst file gets corrupted then also you have some commercial tools available to recover and restore the deleted and corrupted emails
Some of the tool which I have used is

http://www.stellarinfo.com/mailbox-recovery.htm

And

http://www.stellarinfo.com/outlook-pst-file-recovery.htm

And

http://www.stellarinfo.com/exchange-ost-recovery.htm

I think this information would be useful for somebody...
Best of Luck!

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Comment from Leo Notenboom on 2006-11-29

2006-11-30T05:54:31Z

No, not that I'm aware of.

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Comment from Sanozuke on 2006-11-29

2006-11-30T05:53:37Z

I deleted an important email on my thunderbird program could it be restored?
I emptied the trash folder, and i need that email back

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Comment from Vince on 2006-10-29

2006-10-29T13:25:01Z

If you're using MS Outlook, when you empty your trash, leave the trash bin highlighted, go to tools, select "Recover deleted items" or something to that effect. There you can select any or all messages that are still there (I'm not sure how long they stay there), or you can permanently delete them (I guess MS decided that when you deleted an email and emptied the trash, that you really never meant to do it).

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Comment from Leo Notenboom on 2006-10-19

2006-10-19T12:42:32Z

The answer isn't yes or no. It's maybe. It depends on many, many factors including the type of drive, the length of time, how it was erased ... and how much money one is willing to throw at an expert or data recovery service.

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Comment from Lee on 2006-10-18

2006-10-19T04:15:00Z

First, if an email were deleted from a hard drive (possibly a "wipe") would an expert be able to recover it or discern from looking at the drive if it ever even existed? I have been told yes and no. If not on the actual computer it was sent on, then what about the drives of the ISP or email provider??

Thank you.

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Comment from phil on 2006-10-09

2006-10-09T09:03:04Z

...emails are never really deleted. I was responsible for the restoration of the emails [.pst files] deleted by the so called NatWest Three here in England. While I will not be talking about the bits 'n' pieces of the schedule, they had their emails were deleted before the three brilliant Bankers resigned from the Bank, and I suspect thinking / hoping the back tract is all subjected to a forgoten history.

However, all emails associated with each of them [ and associates ] were restored and the rest is history as the case is still in court in the US.

So no one should be under any illusion that by just clicling the delete button, and emptying the bin means "no trace". As a matter of fact no one needs your personal laptop / desktop to get back all your "deleted emails.

Thanks.

phil
***********

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Comment from Leo Notenboom on 2006-09-01

2006-09-02T04:26:07Z

That's this article: http://ask-leo.com/messages_deleted_on_hotmail_can_i_get_them_back_somehow.html

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Comment from jamie on 2006-09-01

2006-09-02T04:22:40Z

i need help, a friend of mine lost e-mails off hotmail.com, i was wondering if there was a way to dig up those lost e-mails, i ahve seen other people do it and was wondering if you could help me
THANK YOU

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Comment from Laura on 2006-07-25

2006-07-25T21:54:25Z

Why compact e-mails ?They cannot be viewed again.So why not just delete them.It is not easy to transfer e-mails to an external hard drive.E-mails should have the easy options move to like some programs do.

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Comment from Leo on 2006-03-12

2006-03-13T00:01:18Z

I'm not aware of any way to get them back. This is one of the many reasons I so strongly oppose using free/webmail accounts for anything important.

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Comment from Chereese Anderson on 2006-03-12

2006-03-12T23:49:58Z

Hello Leo my question is I deleted 1,200 emails from my Yahoo account from my inbox folder and thought that they would go straight to my trash folder but when I checked my trash folder to my disbelief they were all deleted from my trash folder is their anyway that I can retrieve my emails back I really need those messages back because my business depends on it could you please get back to me ASAP it would be greatly appreciated

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Comment from Leo A. Notenboom on 2005-12-19

2005-12-19T18:48:14Z

I generally create another folder, or another .PST file containing folders, and copy all the mail I want to save in there. Yes, normally a pop3 account will delete email from the server when it's downloaded, so you should check your configuration settings (there's an option to leave email on the server buried in the advanced settings for the email account).

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Comment from AndyB on 2005-12-19

2005-12-19T11:18:25Z

Hello,

Wondered if you could help. My email client has been sending messages for some time now telling me that me mailbox has exceeded its 40mb limit and that I need to delete some emails to free up some space.

I work for a small business and these emails need to be kept for legal/contractual reference reasons, I also need to be able to search through and filer emails (there are currently about 1500!)

I use MS Outlook in conjunction with the POP3 server account (BT connect). I was under the impression that the POP3 server deleted messages when transfered/received by MS outlook (I.e when emails are stored on C: drive?).

Is there a programme that enables you to move the emails to a document folder and retreive them by searching for name (from), receievd date/ sent date etc. As simply saving the emails to a document file does not allow this function and creates new data such as date created (date when saved) and title of email only.

You help would be much appreciated.

Andy

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Comment from Leo on 2005-12-16

2005-12-16T22:11:09Z

I know of no way to retrieve Hotmail that's been deleted.

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Comment from anas on 2005-12-16

2005-12-16T22:03:25Z

hi,i deleted some of my e-mails by mistake on the 15 of december 2006 and i want to get them back is there a way i could do that? its my hotmail e-mails. plz e-mail me back if there is a way. thank you

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Comment from Leo on 2005-12-15

2005-12-16T05:45:08Z

Hotmail? I can't think of a way - I believe not.

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Comment from connie on 2005-12-12

2005-12-12T22:48:12Z

Hello, I need to retrieve emails that were deleted from my trash can back in Aug. 2005. Is that possible? If so, can you tell me how to go about it. Thank you

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Comment from Blake Handler on 2005-11-30

2005-12-01T03:11:01Z

Yes you can undelete Outlook email (for free).

http://spaces.msn.com/members/bhandler/Blog/cns!1pt1v0Q4vD8jSvNS4lqdAuug!391.entry

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Comment from Leo A. Notenboom on 2005-11-25

2005-11-26T03:23:06Z

Read the article I pointed you at. You'll need to download and run a scrubbing tool.

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Comment from Allissa on 2005-11-25

2005-11-26T02:28:44Z

I dont think I know how to do that......-Allissa-

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Comment from Leo on 2005-11-22

2005-11-23T04:31:44Z

Make sure the files are deleted, and then run a hard disk scrubbing utility to really erase the deleted files. http://www.pcworld.com/howto/article/0,aid,110338,00.asp has more.

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Comment from allissa on 2005-11-15

2005-11-15T22:48:59Z

Leo,
My older brother says that he has all of my instant messages and emails printed out at his house. lol. He said that everything I ever typed is stored in the hard drive. I was reading on this guy's comment and he said that he found some of his deleted items in his computer's hardrive. How do I delete old instant messages and emails from the hard drive that I thought was already deleted? Please help me!!! -Allissa-

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Comment from Leo on 2005-11-09

2005-11-10T03:35:03Z

Nope. Sorry.

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Comment from Jimmy Tripson on 2005-11-07

2005-11-07T21:30:08Z

Leo,
I have a hotmail address. How can I retrieve all deleted e-mails that were sent to me in Jan.2005?

Is this possible? After reading the above comments I do not think this is possible.

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Comment from Leo on 2005-10-01

2005-10-01T17:32:27Z

Your best hope is with the ISP(s) involved. If that's comcast, then you'll need to continue to work with them.

IF you have access to the computer/mail folders of the SENDING account, AND they saved all their sent mail to their sent mail folder, then you may be able to recover the mail then from those folders. But there are several "ifs" there, and if a common user, I wouldn't expect it to still be available.

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Comment from DEB on 2005-10-01

2005-10-01T11:54:48Z

I am a paralegal working on a class A felony case. I desperately need to recover e-mails sent to a comcast account from another account in 2004. They were deleted a long time ago and the comcast gurus cannot pull them now but they said it was possible. I know there must be a way - please tell me what to do. This is very, very important as evidence. I also need the attachments that were with some of the e-mails. Thanks.

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Comment from Leo on 2005-09-22

2005-09-23T04:56:23Z

Not that I'm aware of, no.

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Comment from bindu on 2005-09-22

2005-09-22T11:39:20Z

i have deleted my sent messages accidentally.pleage suggest me the way to view my sent messages back. please help me

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Comment from Leo on 2005-08-21

2005-08-22T00:10:30Z

It's actually very easy to make email "look like" it came from someone else's account. (Typically the truth is hidden in the headers, but the headers are typically not shown by default). It doesn't require access to the account.

Check out these articles:
http://ask-leo.com/someones_sending_from_my_email_address_how_do_i_stop_them.html
http://ask-leo.com/how_can_i_trace_where_email_came_from.html

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Comment from wm on 2005-08-21

2005-08-21T19:35:07Z

A friend of mine is on Aol and recently he has been recieving emails from his own screen name. He claims that the mail is his identical screen name the only difference is a diffrent font and all black coloring. He has recieved some of these while he is actually signed on to the internet, which proves that someone cannot be using his own computer to joke around with him.I told him that a family member is probably messing around with him but i dont think they could be doing this while he is actually logged on. Is there possibly some software out there that can enable a hacker to do this?

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Comment from Leo on 2005-07-08

2005-07-08T15:46:15Z

Nope.

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Comment from Nikhil on 2005-07-08

2005-07-08T15:19:29Z

If i deleted some emails from my hotmail account and from the junk folder but now i want them back...is there any way to do that...its urgent.

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Comment from Leo on 2005-05-11

2005-05-12T00:00:34Z

Depends entirely on what email program you're using. My first guess might be virus or spyware, but that's really just a guess without more info.

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Comment from John Vidos on 2005-05-09

2005-05-09T14:48:42Z

I type an e-mail to someone, but before I can hit the 'send' key, the e-mail simply disappears. What happened? Tis is a reasonably frequent event.

John V

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Comment from Leo on 2005-05-01

2005-05-02T03:58:32Z

If eudora has a "deleted" folder, I'd look in that. I would assume if it doesn't or if the mail is not there, that they cannot be recovered.

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Comment from RichardShapero on 2005-05-01

2005-05-01T20:07:11Z

How do I recover deleted e-mail using Eudora? I will await your reply.

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Comment from Leo on 2005-04-28

2005-04-29T02:22:32Z

It depends on your mail program and ISP.

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Comment from sunny on 2005-04-28

2005-04-28T17:59:03Z

Hi can u tell me how to recover mails which i have deleted from my mailbox of sancharnet.in

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Comment from Leo on 2005-04-12

2005-04-13T00:14:20Z

I can't imagine any practical way to get them back.

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Comment from alex on 2005-04-12

2005-04-12T23:56:55Z

it's probably impossible, but i was wondering if it is to recover long lost e-mails. i had a hotmail account 3 years ago (which has long since been inactive and does no longer exist). when i was using this e-mail address, i recieved e-mails but stupidly deleted them all. is there any way at all that i may be able to retrieve any one of them? thankyou, alex.

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Comment from Leo on 2005-04-05

2005-04-06T05:19:24Z

It depends on the email program or interface you are using. MOST will allow you to view the deleted email folder and when doing so will ahve an "empty" option. Or you can go into the deleted folder and delete the messages therein to delete them permanantly.

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Comment from Lu on 2005-04-05

2005-04-06T05:13:24Z

I would like to know is there a way to clear my deleted e-mails from my deleted box? I have deleted 5,450 e-mails how do I get rid of them?

I am new at this help!

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Comment from Leo on 2005-02-10

2005-02-10T22:11:45Z

Not sure which drop-down you're talking about. There are many.

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Comment from Kiki on 2005-02-10

2005-02-10T21:57:01Z

How do I delete old address accounts from my drop down box? I already deleted the hotmail service.

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Comment from Jason on 2005-02-08

2005-02-08T20:09:18Z

I recently went to the local pc store and bought an old 8GB drive to do a test on. The goal was to find who owned it originally.
The amount of data I found on it was amazing. The drive had been corrupted intentionally by deleting the boot sector and formatting. But the format wasn't a low level.
I was able to recover email from hotmail and yahoo, addresses and contacts, personal info and pics. I did this for my own training in the field of computer forensics so I destroyed the drive when I was done and deleted the image.
The point of the story is ,I am absolutely amazed at what can be recovered! Even after a format. All free web mail is recoverable in the unallocated space of your drive. They are stored in a non-extension format and point to other files. before you sell that drive, erase that thing completely! magnetic?
again the penguin sleuth kit worked wonders.

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