Comments for Could the Hotmail Servers be Infected?

Comment from Helen Butts on 2011-05-10

2011-05-11T03:09:54Z

when i sign into my hotmail ,a page comes up telling me my hotmail account has been cancelled due to perhaps a hacker sending spam in my name.as of now i have no hotmail account and have no idea what to do about itplease help.by the way the spam is still being sent to all my contacts .

That's this article: What are my Lost Hotmail Account and Password Recovery Options?

10-May-2011

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Comment from Dana Karl Hall on 2011-05-05

2011-05-06T01:11:04Z

Hotmail/Live Mail mainframe computers have been hacked since early April 2011. I reported this significant breach to Microsoft, including the identification of the hacker. Microsoft gave me a new Hotmail email address, much like the old one. Microsoft is working quickly to correct this major problem affecting all Hotmail/Live Mail accounts.

You sure it wasn't just an account that was hacked? Giving you a new Hotmail address is just opening up a new account. I'd have to see a lot more proof before believing that the Hotmail servers have been hacked.

05-May-2011

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Comment from linda kincaid on 2011-03-02

2011-03-02T19:08:00Z

I'm having trouble reading my emails. I pick unread emails but it still doesn't let me read what the email says. Help me.

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Comment from britney jones on 2010-11-28

2010-11-29T00:05:57Z

Leo you evidently do not know as much as you think. When you said it isn't the hotmail how do you explain my hotmail account sending out virus laden emails to all my contacts while the power was out to the house and the computer was off due to an ice storm. With no battery back up and the power completely off emails were sent from my hotmail account. So of "GREAT ONE" explain that.

No problem - someone has hacked into your account, and logged in from their working computer to send out that malware and spam. This is happening A LOT right now - yours is not the first report. The Hotmail servers themselves have not been hacked.

29-Nov-2010

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Comment from Louche on 2010-05-18

2010-05-18T16:24:39Z

The answer is obvious. She uploaded an infected file to her hotmail account while it still had a virus on it. Happened to me, too.

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Comment from Dennis P. Habern on 2010-03-18

2010-03-18T16:24:49Z

As of yesterday, I have lost the capability to
delete unwanted messages. I can still receive
and send messages, but when I send messages, it
takes at least 1 minute for the computer to
complete the transaction. When I attempt to delete
a message, a computed generated message comes
across the the screen and indicates this:

"There was a problem with windown live Hotmail
Service (a temporary network connectively issue
that has nothing to do with your computer).
Please try again.

In addition, a few weeks ago, I received an
e-mail message request, appearing to be from
Hotmail, asking for all my persnal data. I
refused the request. Therefore, could this be
the same person that initiated the personal
info request, that has the capability to now
cause the problem in which I cannot eliminate
unwanted messages?

Thank you.

Sincerely,

Dennis P. Habern, Msgt, USAF, Retired

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Comment from salmon on 2010-02-20

2010-02-20T10:49:00Z

I had the problem with the hotmail virus which send email to all in your contact list & then it deleted all my contacts! Thereafter I received very rarley e-mail. what the do is they change your junkmail settings, all your emails go straight into the junkmail because only e-mails from your contact list (which is now deleted by the virus!) go into your inbox. They also change the settings that alll your junkmail are deleted straight away!!! Therefor I got alsmos to e-mail!

Please spread the message to check your junkmail settings!

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Comment from Al Foster on 2010-02-14

2010-02-15T05:16:10Z

For the second time in about 1 month I have receive the statement ... that unable to deliver .. old address and even some of persons I dont know... HELP PLEASE.....Thanks

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Comment from Al Foster on 2010-02-14

2010-02-15T05:12:18Z

for the second time and email was sent to various email address of mine says undelivered. Also advertisement for Vagra and other drugs attached. This is the second time with in 1 month.... Help please.... and thanks...

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Comment from joanna smith on 2010-02-08

2010-02-08T18:32:25Z

I have recently been recieving delivery statis notifications that say it has attatchments, well I am not sending these and it has been sent to everyone in my contacts. It has attatchments for advertisements for various product, especially medications. I have run a scan and know I do not have a virus. How do I stop this from happening?

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Comment from Jay on 2010-02-01

2010-02-01T17:19:19Z

my mail keeps sending a message off of contacts. every time i turn my pc off then on a message is sent that i didn't send.

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Comment from Dorothy Lynch on 2009-03-02

2009-03-02T17:55:44Z

every time I pull up my email an icon appears telling me a virus is trying to get in the "back door". What do I do? I have full coverage with the AVG security system & it says no virus detected. Yet feom time to time an email gets through with x-rated title (which I do not open, I delete it.

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Comment from Jenny Wrenn on 2008-12-16

2008-12-17T00:36:19Z

My hotmail account problem is not from those spamsters imitating my "from" email but something else that no one seems to have mentioned yet. An ad to buy computers has invaded my email and pops up in my "send" or "reply" modes. I can delete it but it comes back. I can't tell if it is tacked on to my emails but I suspect that. I downloaded the html code but this tells me little --just that the code has become imbedded somewhere. Microsoft hasn't acknowledged my complaint. I won't use hotmail to send emails anymore. I'll use another account.

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Comment from Karen on 2008-10-08

2008-10-08T18:18:16Z

I tried to log into my email last night and it said my password was incorrect. I log into my account every day, multiple times a day and I know my password. I have no way to get it reset because I never set up any security questions. I sent Microsoft an email on the help site and am waiting for a response. However, from reading these boards, it looks like there are other people that have had this same problem.

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Comment from Gloria on 2008-07-28

2008-07-29T04:41:23Z

I have had a hotmail account for years been usding it signing on this account many times, but when I go to sign now everything is in error and I know it is the right username and password but I am not told it is invalid, why?

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Comment from dlw on 2007-07-27

2007-07-27T15:50:10Z

I disagree also about hotmail servers possibly vulnerable to attack, only because I do not believe in coincidences. Just this a.m., I tried to access hotmail and my av program told me there was a virus but it had been stopped before getting to my pc. (My acct. was open, but none of the mail was open) A scan revealed nothing, thankfully. Yet later the same morning, when I tried to even open hotmail, the server was suddenly unavailable. In 4 yrs of using hotmail, I don't remember a server for them ever being down when I tried to access it. Not to say it hasn't happened, just not to me. Now all of a sudden, just after my protection tells me somesthing's amiss, the server mysteriously goes down... I don't believe in coincidence.

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Comment from pm on 2007-05-18

2007-05-18T08:37:08Z

1,600 personal emails in my hotmail account somehow recently "appeared" in the account of a boyfriend. How could this possibly have happened? They had no physical access to the computer (it was another friend's computer that I was using when this happened). My mind is blown away! Is this hotmail's fault?

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Comment from Dan V A on 2007-03-11

2007-03-11T20:12:07Z

I keep getting an error message which keeps me from opening up email. But only on hotmail. I do not think hotmail has been hacked, I just can not open my email in my email account.

Dan [phone numbers removed]

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Comment from Jeff on 2007-01-04

2007-01-04T22:04:36Z

I do not know who is right, I do not want to argue with whom, I just want to get solution.

I have same problem as KH, even if I have not used
my Hotmail account for a couple of days.

It keeps sending some email to my contact list.
It is pretty buging me.

Do you guys have some solution or suggestion?

Thanks

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Comment from Leo on 2006-05-11

2006-05-12T01:56:57Z

Your account being hacked is NOT the same as the HotMail servers being hacked.

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Comment from KH on 2006-05-11

2006-05-11T16:26:40Z

"Finally, if there were any kind of a security breach or problem, you know that Microsoft would be all over it as fast as is humanly possible - taking the service down if necessary to protect its customers.

So, no, I don't believe Hotmail has been hacked, or has any kind of infection"

I very much disagree with you. Hotmail finally admitted/confirmed that there was indeed a security breach and that someone had hacked into my account and was using my email address to send viruses to everyone in my contact list as well as any email addresses contained in messages in my inbox/folders. While my virus protection is updated, I have scanned my computer using the program suggested by MSN (nothing found), I have changed passwords and secret passwords on the account many times and have emptied out my entire hotmail account (contacts/messages). Despite this, messages are still going out several times a day to everyone (not just my contact list) - I know this because I am receiving the bounce backs from servers which have rejected the virus attachments as well as bounce backs from no longer valid addresses. I have been trying for three days to close the account entirely so that people at least will get a message saying the account is closed so people will know I have tried to take some action. Very serious breach - not just a random attack. I have since switched to gmail.

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