Comments for How do I close my Windows Live Hotmail account?

Comment from Leo on 2009-11-01

2009-11-01T18:10:57Z

I'm closing comments on this article. For more on why an account might not close, and why that shouldn't matter at all, see My Windows Live Hotmail account won't close, what do I do?

01-Nov-2009

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A comment on: How do I close my Windows Live Hotmail account?

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Comment from annoyed on 2009-10-31

2009-11-01T00:35:59Z

Your steps dont work - clearly msn is trying to force people not to close their account - first they hide the close account option then when you actually find it is sends you on a loop saying you cant close live id until hotmail is closed, but hotmail says cant close until some other non existed billed accounts are closed - and NOWHERE is there any support from MSN to close your account - even if you pull up the close account help screen they have left mail off the options. MSN is scamming like all the other disreputable web crooks - greed over morals

I don't understand how greed factors in to a service that you're not paying for.

01-Nov-2009

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A comment on: How do I close my Windows Live Hotmail account?

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Comment from Kathy on 2009-10-26

2009-10-26T12:39:19Z

I just got an email from the "Windows Live Hotmail Team" last Friday stating that they were shutting down some accounts and mine was on that list. Now my friends are getting an email saying to please send $1500 right away to my sick cousin in England...I don't have any relatives in England...I have always trusted Hotmail but not anymore, nor ever again. My advice: STOP USING HOTMAIL IMMEDIATELY!

This has nothing to do with Hotmail. You simply fell for a phishing scam: Is Windows Live Hotmail about to close my account?

26-Oct-2009

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Comment from Letty M on 2009-10-13

2009-10-13T18:09:55Z

Hi...I'm trying to close my windows live hotmail account and CAN'T!!! Help please!! I have followed your instructions and to no avail!! I get the message that i have a microsoft email account? I don't!! has my email been hacked?
Should i just not log in at this point? Thanks for any help you can send my way.

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Comment from Lynn Ann Sorensen on 2009-10-01

2009-10-01T21:14:36Z

Today I opened an account at [email address removed] and immediately changed my mind about having the account open. I followed the instructions about closing the account but it is still recognizing me; and I unchecked the box that said remember me. I have identity theft issues and am concerned because of the sharing factors and in fact, tried opening this account because I am having trouble receiving and sending with my yahoo account at the same address, riverockhill.

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A comment on: How do I close my Windows Live Hotmail account?

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Comment from heidi on 2009-09-29

2009-09-30T04:12:08Z

thanks leo it really worked for me

heidi

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Comment from nia on 2009-09-25

2009-09-25T13:14:30Z

hi i want to ask how do i get my account back??
i have read the information but i didn't understand....??
HOW??

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Comment from nia on 2009-09-24

2009-09-25T06:28:56Z

so if my friends want email to my account that i have been deleted it can enter or not? if yes, so the new person that use my old account can read my email?

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Comment from Dolce on 2009-09-22

2009-09-22T14:08:29Z

I am trying to close this account that I have, but I can't, I don't know why? it says always that I have to close my window live account before to close hotmail, and how do I do that? I never joined! If it work that way. How could I do for close it....Help!! thank you for you time.

Dolce

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Comment from nia on 2009-09-17

2009-09-17T07:38:59Z

I want to ask, after I delete my hotmail account and my account will be deleted in all web, in my friend's contact, forums that i have been make/use or not????

Nope.

17-Sep-2009

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Comment from Cory on 2009-09-10

2009-09-10T23:03:26Z

i dont use account much any more so i want to close it. i followed the steps and when i got to the part about, "click on View and edit your personal information" it was not there. can you help me please.

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Comment from Taye on 2009-09-02

2009-09-02T16:45:27Z

Thanks soooooo much for putting this on here because something kept giving people viruses off my account and it annoyed people. Thanks ever so much

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Comment from olivia on 2009-07-05

2009-07-05T14:36:10Z

Hi, i want to know how to delete msn off my mobile. I've tried deleting my account but it won't let me and i think it's because i have msn on my mobile. Can you please tell me how to delete msn off my mobile phone? thanks

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Comment from VJP on 2009-06-25

2009-06-26T04:24:09Z

The way to CLOSE an account for good has changed again. When you log into Window Live Mail, you will see your name in the top right hand corner. You need to click on your name and then click 'View your Account', then you will see on the next page under 'additional options', 'close account.

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Comment from Lois Burgess on 2009-06-22

2009-06-22T10:35:02Z

Hi Leo, I uninstalled live MSN Messenger now I am unable to close hotmail is there anything I can do to get rid of it. Live MSN was causing problems to my PC. Thanks-Lois

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Comment from Becky Firesmith on 2009-05-31

2009-06-01T05:01:09Z

Someone hacked into my Hotmail account and was sending viral emails out to everyone in my contact list. I did go in and change my password and secret question, but I would feel better if I could just get rid of it completely. I tried your above method but it said I would lose my ability to log in to any MSN sites that I have used. So if I keep my email account open, how do I prevent this from happening again? Thanks--Becky

It's only the sites that require you to login with that account that you would lose if you close that account. You can of course create a new account and begin logging in with that.

You might also read this article: My Windows Live Hotmail contact list has been hacked, how do I recover?

- Leo
01-Jun-2009

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Comment from bella on 2009-05-02

2009-05-03T05:40:18Z

i tried closing this, but it said to close my email account. Which I did. So then I went back to the home page, logged on, went to the options and then 'more options'. But I couldnt find the 'manage your account'. It's kind of weird. I have a stalker and he knows my hotmail... i really need to close it! HELP!

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Comment from Mark on 2009-04-26

2009-04-26T07:59:56Z

I don't know if you really want to close your Hotmail account. I have a couple of accounts that I wanted to close but I checked them monthly to see if any of my contacts hadn't gotten wind of my new email address. I now have an address that I haven't actively used on Yahoo for about 8 years and I still get an occasional email from people who knew me when. I got one last week. So I suggest getting a new address (homail has serious problems with losing emails check out this on l the Live Mail help forum http://windowslivehelp.com/community/p/32869/175002.aspx#175002) and checking your old email address for stragglers about once a month.

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Comment from maria on 2009-04-23

2009-04-23T13:50:01Z

I was trying to close account with hotmail. But I cant, because I got email from hotmail. They said Close my windows live account one or more paid services or a microsofts points is linked to my account. To close this account make sure each service is canceled and my microsoft poins account is closed.

There is a microsoft email account windows live homtail associated with my account so cant closed my windows live account immeditately. To close youw inswos live account, I need to close your miscsoft email account first, after a period of inactivity my windows live will be automatically be closed.

I did try to delete/remove my billing and account managing and personal information details etc, but it's not working as it show edit/view click shown but not remove click shown. Hope you can help me to immeditately to close account with hotmail. Thanks

Regards,
Maria

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Comment from Antonia on 2009-04-20

2009-04-20T17:59:32Z

I want to delete my childs hotmail account...I know how to close it but she can go to it at any time within 270 days and reopen it.

Change the password and security questions before you close it. Be aware, though, that she'll likely just go open another one.

- Leo
21-Apr-2009

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Comment from siobhan on 2009-04-14

2009-04-14T19:20:42Z

thank you so much because someone tryed to get into my accout and it haddent be right since that till i closed it thanks again

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Comment from aoife on 2009-04-06

2009-04-06T23:30:21Z

Thanks for the talk through bit. It really helped alot. i was confused but when i saw it i started following it and it worked. Ta. Very usefull.

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A comment on: How do I close my Windows Live Hotmail account?

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Comment from Kathy on 2009-04-05

2009-04-05T14:53:33Z

Leo,
Thanks for the help. I followed your step by step instuctions and was successful in closing an old hotmail account. Cheers!

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Comment from bill klages on 2009-04-02

2009-04-03T01:52:20Z

I followed your instructions to the point: "View and edit your personal information". When I clicked on that, I got the Hotmail....Log in window??

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Comment from alaa on 2009-03-30

2009-03-30T19:23:33Z

somebady stole my email and password so i need close my account email

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Comment from Kari K Reimer on 2009-03-11

2009-03-11T19:06:51Z

Leo, I followed ALL your instructions on how to close out my hotmail/windowslive.com e-mail account...however, when I got to the bottom of the page on"close account", I entered my password, but there was NO MORE to the page....NO PLACE to click CONFIRM! so, what do I do when I get to the end and enter my P.W.? where do i go to "confirm" that this is what i wish to do?

thank you,

" a Bit Confused?!?"

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Comment from Andrea on 2009-03-10

2009-03-11T06:05:58Z

the steps were very simple and precise, but i was unable to terminate my account because i am not the primary account.

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A comment on: How do I close my Windows Live Hotmail account?

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Comment from Sean on 2009-02-22

2009-02-23T03:23:39Z

I've not logged into my windows live HOTMAIL account for 120 PLUS days now. I'm worried about the few who don't have my new email address. When WILL they get a bounce back?! Stupid hotmail. Waited 120 days! Still no bounce back

They may never get one. Hotmail (and other ESPs) often disable bounces to reduce the amount of spam-generated traffic.

- Leo
23-Feb-2009

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A comment on: How do I close my Windows Live Hotmail account?

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Comment from melissa campbell on 2009-02-18

2009-02-18T22:04:52Z

i have another account now and i want to dlete my other account i followed your steps but,it isnt working it juyst cums up saying sorry canot close this account:@,how do i delet the account,it should be simple as pressing delete but people make it hard:@......

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Comment from b on 2009-02-15

2009-02-15T19:57:34Z

I'm trying to close my windows live and hotmail account because I already have another windows live account. But i can't i followed the steps and it saids that I have to close my microsoft email account first. the thing is that i'm using the same email address and password for both. I did not know I would have issues for that.And it didnt say either. I would stop using it but I get so much mail and I have a profile for windows live that I want to get rid of. Can yu please help me?

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Comment from Jonathan on 2009-02-08

2009-02-09T02:30:25Z

In response to your last post, it's not that simple as "stop paying for and close whatever paid service you have associated with that account first?" If you search the web, you can see that many have had problems with this same issue and it often has nothing to do with subscribing to an actual paid service. Just FYI.

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Comment from Jean-Michel on 2009-01-29

2009-01-29T20:48:29Z

It did not work. The next windows that pups up says "Impossible to close your account... One or other paying services or a Microsoft Points account are linked to your account. To close your account, you need to close and cancel the other services..." Can someone help me with this?

Well, not to be too obvious about it, but perhaps you should stop paying for and close whatever paid service you have associated with that account first?

- Leo
06-Feb-2009

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Comment from Marc on 2009-01-27

2009-01-28T05:01:37Z

In response to "why bother closing it at all?": I needed to close my account so that people who still send to my hotmail address have their messages bounce, instead of having them assume I got their emails, and become angry at me when I do not reply.

Closing your account is not a guarantee that the messages sent to it will bounce. You cannot count on bounces.

- Leo
29-Jan-2009

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Comment from Richard on 2009-01-27

2009-01-27T18:58:55Z

I am having hard time to close my account same thing with my gf her email wont close too and said about billing account but we dont have it

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Comment from Ernest Baumann on 2009-01-27

2009-01-27T17:04:40Z

My MSN account is $9.95/month. That is shy I want to close it. I'd also like to close my Norton accounts (another $9.00/month). I feel that are alternative (read less costly) otions. Please advise...

Ernie

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Comment from Arnie on 2009-01-24

2009-01-24T21:54:34Z

How do I close the MSN part of my hotmail account? as I use MSN on a different email account which I use more often and so there's no need for me to have 2 MSN's.

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