Comments for

Comment from Bob on 2008-12-04

2008-12-04T17:45:59Z

Your Tip works :) .. Thank you

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Comment from Jimmy on 2008-08-13

2008-08-13T22:13:18Z

This came in handy today. Trying to get at a SSL certificate file in a email attachment. I will link back to your site on my blog at http://www.qvlweb.blogspot.com
Thanks

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Comment from Dave Cash on 2008-07-28

2008-07-28T13:01:33Z

Thanks for this, this will help us alot supporting our users.

Thanks from dmwworld.com

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Comment from SUAD on 2008-02-05

2008-02-05T09:51:11Z

Thank you for this good informaition , but still the problem exist , i can not oopen either url or xnk allatments in outlook 2007 .

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Comment from Simon on 2007-07-03

2007-07-03T20:29:02Z

Thanks - Just saved me losing business to the tune of $600!

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Comment from Harun on 2007-01-18

2007-01-18T08:59:27Z

Export all messages to Outlook Express.

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Comment from Julian on 2006-06-07

2006-06-07T23:48:17Z

Hi, I'm trying to grant the files permissions for all the outlook's users at a time, instead of doing one by one on the hkey current user, because I have a terminal server running severals Outlooks.
I'd like to know if it is possible, also if it is possible to open the file that I will allow to be opened without being saved into the harddrive first.
I really will appreciate any help.
Thanks in advance
Julian

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Comment from Roy van den Boorn on 2006-04-24

2006-04-24T15:41:13Z

Hi all,

can someone perhaps help me out here. I am trying to open an attached RTF file in outlook. The system gives the following error message when I try to do so:

"This object was created in Outlook. This application is not available to open this object. Make sure the application is properly installed and that it is not been deleted, moved, or renamed."

Now the strange thing is that the other people that receive the same email, have no problem in opening the attached RTF file. They have the same version of Outlook.

If someone could email me the solution (info@tunnelvision-web.com) this would really be appreciated!!!!!

Thanks all!
Regards
Roy

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Comment from James on 2006-02-06

2006-02-07T02:37:02Z

There's alot of confusion re the level 1 and 2 remove stuff. For a definiatve understanding of the issue see:

http://www.infocellar.com/msoffice/outlook-attachments.htm

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Comment from Max J on 2005-08-31

2005-08-31T12:41:19Z

Actually our installation of Outlook/Exchange 2003 does a tremendously successful job of blocking perfectly safe Word documents. Added entertainment value is added by the fact that going through all of this level 1 - level 2 nonsense has ABSOLUTELY NO EFFECT whatever. Zipping also has no effect; but resaving the same document as an RTF? That works.

Kudos to Microsoft for blowing another hole in my ongoing dream of software rationalization.

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Comment from James on 2005-07-21

2005-07-22T03:01:16Z

I find it interesting that Microsoft considers Access databases among its "unsafe" attachments, but not Word documents.

Did they really feel that Word is less likely than Access to have a malicious program embedded? Or was it just that they couldn't possibly block the attachment of Word documents without blackening their own eye and driving everyone away from Outlook?

Therefore, (IMHO) attachment blocking isn't a true protection mechanism, and is therefore worthless. Users who think they are protected by this useless POC have a false sense of security that does them more harm than good.

Leave protection to an anti-virus program, and don't irritate me with half-baked "protection" mechanisms that get in my way more than they help me.

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Comment from Mark on 2005-06-28

2005-06-28T20:56:11Z

Have any of you tried going to the Tools menu then Options selecting the Security tab and unchecking the switch that says

"Do not allow attachments to be saved or opened that could potentially be a virus" ???

I had this problem just yesterday and turning of the switch fixed it.

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Comment from Patrick on 2005-06-24

2005-06-24T17:40:19Z

The reason you can open your *.jpg files after you remove them from the level1remove string is, I believe, they aren't level 1 files to begin with. Putting them in that string makes them level 2 files, but if they aren't in the key they are no-level files.

Files that are level 1 to begin with, like *.exe files, can't be accessed if they aren't in the level1remove list. If you add them to a level2remove string you will still not be able to see them, and if you have them in both they will act as they did with only the level1remove string. I don't think there is a "level2remove" string. I think it does nothing and the no-level status of *.jpg files confused the posters above. No matter what I do I can't find a way to make true level 1 files accessible directly from the e-mail.

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Comment from Owen on 2005-06-10

2005-06-10T12:13:54Z

You may also be interested in downloading a shareware program called Outlook Picture Viewer which lets you look at multiple pictures with your own viewer directly out of Outlook. This is much better than having to open each individually when you get a group of pictures. Thanks for the tip about clearing the Level1 and Level2 entries. Now I can open anything!

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Comment from Tosca on 2005-06-08

2005-06-08T09:10:49Z

I had the same problem.
Entered both level1remove and level2remove and left them blank.

BINGO!!! Can open attachments!
Thank F for that!

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Comment from Dean on 2005-04-21

2005-04-21T10:04:31Z

To fix the forced saving of zip files in Outlook 2003: in the Level1Remove you need to REMOVE the .ZIP value from the list of file extensions!

Doesn't seem logical eh? Well for some reason it worked for me.. hope this help some other folks too.

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Comment from Bruce on 2005-04-18

2005-04-18T20:38:35Z

Hi all -

I had the same frustration as Rose. I made all the REGEDIT changes, DLd a few "tools", but nothing. What I DID notice that .jpg, .jpeg, etc,. files were NOT listed in either the MS KB article's Level 1 (unsafe) list. Aha....

Looking at this article more closely:

http://support.microsoft.com/kb/829982

I realized that .jpg files are Level _2_ files. That is, they are not "unsafe" (just plain _blocked_), BUT they still force you to save to disk.

So, the solution: Using the same procedure to add "Level1Remove", add another registry key, called "Level2Remove" (no quotes), and enter the .jpg;.jpeg, etc extensions. Worked for me! (XPPro SP2, Outlook 2003).

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Comment from Rose on 2005-04-14

2005-04-14T18:45:52Z

I am getting same result as Alan even after regedit, I saw Rita's post and wiped out all entries but left the Level1Remove there and still doesn't open them automatically. If someone comes across a fix PLEASE POST IT! :)

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Comment from Rita Hoeffner on 2004-10-27

2004-10-27T14:31:38Z

I was having this same, really irritating, problem as well. Something said in an earlier post made me think of a possible solution that worked!

When Alan said he didn't have .ppt in the list Outlook opened this file with no problem. So...I just removed all the entries in that line, but left the Level 1 Remove change.

Everything opens just fine now! Geeze, Microsoft trying to save me from myself is almost more than I can stand! LOL Hope this helps others.

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Comment from Ron on 2004-10-21

2004-10-21T12:06:28Z

I have the same problem as a couple of others. I did the regedit, which I have done for a couple of previous versions. But I still can't open JPGs. The only options offered are "Save to disk" or "Cancel".

This is a real pain and I hope someone can find a fix. I don't usually want to save any of the pics, just view them and delete the email. And I know that jpgs can now spread a virus, but I am willing to take that chance.

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Comment from Vandy on 2004-09-30

2004-09-30T15:48:00Z

Level1Remove does make the attachments visible but it's not designed to treat them as safe. Instead, you are prompted to save them before they can be opened. I've done a fair amount of web browsing and searching and can find no way around the forced savings. Americans are such lousey savers it's probably a good idea. Even so, I still find it obnoxious but I never was the lowest common denominator.

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Comment from Leo on 2004-07-19

2004-07-19T16:52:54Z

I actually don't have an answer for that one yet.

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Comment from Bob Blanchard on 2004-07-19

2004-07-19T16:38:07Z

Leo: I'm getting the same results as Alan (May 27, 2004 post above)--I can receive the attachments, but Outlook forces me to save them to disk before opening. Is there any way around this?

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Comment from Leo on 2004-06-22

2004-06-22T23:43:33Z

Not sure what you're asking. Jpgs are not normally marked as unsafe attachments, and should generally just work. You might also want to see this article: http://ask-leo.com/archives/000255.html

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Comment from Razer on 2004-06-22

2004-06-22T22:25:24Z

This will work to open .jpg automaticly?!

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Comment from Narxx on 2004-06-12

2004-06-13T05:00:10Z

Thanks for the article, it works.
I always forget how to set it after formating my C:\ drive (where my OS is). So good to have Google finding me such useful pages. Again - thanks for the info. I'll probably come back to this page after my next format.

Have a nice day everyone.

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Comment from Hemant Binnani on 2004-06-01

2004-06-02T06:37:36Z

Hey guys, it really worked.

Intially I set it in 10.0, but after doint the required changes in 11.0 for MSO2003 it is working fine.

Make sure that you check the file for AV before using it.

As usual MS is always creates the problem

Hemant Binnani

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Comment from Alan on 2004-05-27

2004-05-27T11:26:44Z

Yes, but Outlook still forces me to save them to disc rather than just open them - how can I get round this as its a pain?
eg in my registry Level1Remove I have .doc and .xls which only allows them to be saved to disc. I do not have .ppt in the entry so I get the option to save or open.

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Comment from Leo on 2004-05-02

2004-05-02T21:58:02Z

You should verify that you've changed the correct version within the registrey (11.0, 10.0, whever corresponds to your version of Outlook). And you will need to exit and restart outlook. Assuming you've followed the instructions exactly (they are picky), it *should* work.

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Comment from shishon on 2004-05-02

2004-05-02T20:04:02Z

hi
done it but still i don't see the attached file.
am i supposed to see the attach that was sent befor the change was made?
i will be more then happy if someone can help me in retriving this file that outlook has blocked
i need it for my work
thank you
shishon

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Comment from Dave Rowley on 2004-01-22

2004-01-22T11:44:21Z

Hi, just used the Level1Remove tip for outlook attachments blocking. Thanks, great working solution.

regards

Dave Rowley

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