Comments for How do I move my Outlook Express folders to my new machine?

Comment from Todd Kelley on 2008-10-12

2008-10-12T19:30:33Z

Excellent and simple advice. It really took more like 2 minutes to move my folks emails over to the new machine. I spent 30 minutes trying to figure out how to do it myself before giving up.

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Comment from Linda on 2008-10-08

2008-10-08T21:47:27Z

You are my hero......
I spent a whole week trying to get those files over and although l wasn't able to follow your route exactly....once you showed me the source directory.... all worked out. It took me 4 full CD's (and a bit of tweaking until l had all the necessary source folders on each CD) but finally all my email files are copied from Windows 2000 Pro to my new XP Pro. Thank you very much... needed those files to continue work on a
multi year project. You are the man!

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Comment from Carolyn on 2008-10-04

2008-10-04T07:22:04Z

Hi
Thanks for your great instructions, made it seem easy! I ran into a slight hitch: when I transferred the address book, only the names and email addresses were copied over, not the home address/phone numbers etc. Can you help?
Thanks

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Comment from Robbie on 2008-09-23

2008-09-24T01:00:02Z

Thanks so much! It worked great!

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Comment from Barb on 2008-09-13

2008-09-13T17:38:53Z

I'm attempting to move to a new PC.
I know this Export feature should work. I belivee it exported some files -but are they hidden?? What format are then in?? I can't find them anywhere I search. Please help

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Comment from Earl Messick on 2008-09-11

2008-09-11T19:21:26Z

I have read your article about moving folders from outlook express to other areas such as sticks but I find when I follow your instructions I can open the store folder but can't find my outlook express folders in that area so wher do I find them.
Thanks
Earl

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Comment from Ian on 2008-09-03

2008-09-03T14:50:04Z

I was OK with the address book but copying all my folders and mail was just beyond me till I read Leo's how to do it - fantastic and thanks for that!

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Comment from Roo Aiken on 2008-08-28

2008-08-28T18:02:09Z

Couldn't have done this without this expert help.
Many many thanks.
Roo.

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Comment from Max Anderson on 2008-08-25

2008-08-26T04:54:09Z

Fine, but a warning: if the old machine happened to be, instead, Windows XP with multiple Outlook Express identities then a different procedure should be used including .csv

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Comment from David on 2008-08-22

2008-08-23T06:44:19Z

thank you Leo - fabulous

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Comment from Gaston on 2008-08-21

2008-08-21T11:27:25Z

Leo, thank you much for this post; awesome set of instructions, took me about 5 min., for whole setup.
Again, you're a life saver.
Cheers !!!

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Comment from Tammie on 2008-08-07

2008-08-07T20:39:28Z

I imported my outlook calendar, contacts, e-mails from my old computer to my new computer and when I imported them, I came up with duplicates of everything! One series of folders under my "personal folder" and one series under "outlook today". How can I delete one of the series that I'm not using. It gets very confusing, especially with the calendar because only one is being updated.

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Comment from Trish Barker on 2008-08-05

2008-08-06T03:53:34Z

How can I transfer my sent folder (messages) from Outlook Express (on old computer) to Outlook (on new computer)?

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Comment from Heidi Taiger on 2008-08-04

2008-08-05T02:48:21Z

I neglected to save my Outlook Express before reformatting my computer. Is there anyway to find it. All my old documents have been transferred but not Outlook Express. I really need the address book. Help!

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Comment from GerryH on 2008-07-31

2008-07-31T22:51:48Z

Hi Leo,

I appologise, but I have not used Win-98 in 6 years or more -(tho 98se remains one of MS' "Great" products)-... Everything I run is XPpro.

"Fire it up and go to Tools\Options\Maintenance?"
Sorry, but I don't remember those file locations, nor do I have a working machine with v.98 OS on it.

Can you please update (or append) the "Move OE data files from old computer to new machine - in (all) "Win XP terminology" please Sir.

Thanks

RGH

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Comment from Wondo on 2008-07-24

2008-07-24T17:44:38Z

Thanks so much for posting instructions on how to move OE files from one computer to another. Was fast and easy. Used a flash drive. Last time I did this, it a long time to manually find and move all these files. This was 1000% better! Thanks.

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Comment from Allyson on 2008-06-22

2008-06-22T21:05:52Z

Thanks Leo! These were perfect! I am super impressed and grateful.

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Comment from ThrashWolf on 2008-06-11

2008-06-12T06:30:28Z

Much thanks, a very useful guide :)

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Comment from John Bonar on 2008-06-10

2008-06-10T20:26:30Z

Perfect first time - Thanks to Leo

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Comment from Sabrina on 2008-06-09

2008-06-10T01:26:18Z

Hello Leo,
thanks for great instructions! Even though I had no problems transferring the messages from one PC to another I'm having difficulties transferring the address book as the OE file/export/address book only enables me to save it as a Text File(Comma Separated Values) instead as a WAB. When I try to import it to new PC it does not read it. What should I do?

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Comment from randy on 2008-06-07

2008-06-07T18:32:53Z

Hello Leo,
Just purchased a new computer with windows vista...did not download my outlook express 6 to a disc....what must I do to get into my nessages???? thanks for getting back with me...Holly

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Comment from Kevin on 2008-06-05

2008-06-05T11:33:29Z

Excellent instructions. Found them via Google. I am not looking forward to xferring files to a new PC for a friend, but your instructions will make it bearable. Thanks Leo. Watch those lattes!

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Comment from BJ on 2008-06-04

2008-06-04T20:27:47Z

These instructions are EXCELLENT! Thank you!!

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Comment from Steve on 2008-05-23

2008-05-23T14:47:54Z

I was getting the error message "no files found or another program is using them" also and tried some of the suggestions with the folders file. They weren't working but I noticed I had some errors from my burn since Outlook Express was open when I copied the files to CD. I went back, closed outlook, re-burned the files that had errors, copied them over to the new computer and the transfer went without a hitch.

Please note the files were present on the original burn, but perhaps with Express open when burning the files were somehow different.

Don't know if this will help everyone but it solved the problem for me.

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Comment from JK on 2008-05-18

2008-05-18T12:28:49Z

A big thanks to RR at November 10, 2004 12:17 PM for his posting on re-naming the "folders.dbx" to any other name.dbx to make it possable to then inport all your old folders and messages into OE.
And thanks Leo for a very helpfull site.

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Comment from Martin on 2008-05-05

2008-05-05T10:30:47Z

What can i say....worked first time and no issues with dbx.files. Must add my thanks as like Bruce F. laplink was an abject failure and your site saved the day. Many thanks.

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Comment from Susan (2) on 2008-04-26

2008-04-26T20:56:25Z

Just wanted to piggyback on Pater's 3/11/08 comment -- I just DELETED the folders.dbx file in the NEW computer (in the USERNAME/local settings/application data/identities/IDENTITY#/microsoft/outlook express directory) and suddenly, I could SEE all the old mailboxes, that I had already copies in manually. Well...actually...I had somehow already lost a bunch of them -- but that's another sad story. Meanwhile, this let OE SEE everything that was there. It must build a new folders.dbx file, that includes everything in the directory.

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Comment from Bruce F. on 2008-04-01

2008-04-01T14:59:47Z

Thanks for your excellent post. It saved me hours. Just transferred "verything" to new computer using laplink and the outlook files did not transfer. Spent an hour making feeble attempts and then found your site. Made my day !! Thanks again.

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Comment from peter on 2008-03-11

2008-03-12T06:29:54Z

i had "no files found or another program is using them"... i copied folders.dbx & that cured it for me.

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Comment from jorge on 2008-03-03

2008-03-03T11:23:29Z

I am having both problems: cannot export from OE (MAPI error, even MS KB article on changing default mail app did not help) and cannot import from Outlook (no files found or another program is using them).
I did not find anybody to address these problems. So far the only hint is Fluffy's message but... how to get a default Folders.dbx file?

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Comment from Jimmy on 2008-02-28

2008-02-29T03:36:29Z

My situation is unique. After killing a virus, I had no choice but to use the System Recovery (With Backup) that is the failsafe CD for my eMachine. After getting the OS going, I had to reinstall all applications, but the data was backed up (and my photos!). Recovering emails is simple - they are in the stored identities folders that got backed up with everything else. My problem is, where do I find the address folders? I have no working old version of OE to export the address folders!

Please help -- my wife's business contacts are at stake!!!
Jimmy

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Comment from Fuzzy on 2008-02-19

2008-02-19T18:13:46Z

I have a question and maybe a few answers.

I was having a similar problem and found that by copying in a default version of a Folders.dbx that I was able to then import the inbox.dbx, but NOT any of the other *.dbx's.

I am unsure if that is due to the default Folders.dbx or if Outlook Express simply does not import the other folders such as Deleted Items.dbx?

Also, for grins, I renamed the Deleted Items to Inbox.dbx in another test environment and no messages came out of the import even though that dbx is larger than the original inbox that I was eventually able to import using the default Folders.dbx. I suspect that the import process is not using the file name, but rather data stripped from the files.

So I can get some of you to import your Inbox.dbx like me, but I and some of you will still probably want to know how to get into other .dbx files.

If anyone has the glass slipper to this last piece, please share it as I have a Cinderella of a file that needs it! :-)

Thanks,
-Fluffy

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Comment from Vicki on 2008-02-17

2008-02-17T21:06:03Z

How can it be that after I copied all of the .dbx files into the storage folder that I created and pointed Outlook Express to, the program only SEES 2 of the 22 files?? I tried to make a new folder with the same name as one of the old ones and that didn't help. I even tried Importing again but got the same response - "no files found or another program is using them" Thank you for trying to help!

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Comment from abbas naqvi on 2008-02-17

2008-02-17T19:10:17Z

On the old machine,locate Outlook Express' email in Tools, Options, on the Maintenance tab there's a button labeled Store Folder.
copy the link and then START_RUN-paste the link
then copy all the folders on cd or flash.then open the store folder on the other machine and paste the folders.

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Comment from D on 2008-02-05

2008-02-05T21:55:10Z

I get the following message when trying to export my emails (from windows XP Microsoft Outlook Express 6) saying the export could not be performed. An error occurred while initializing MAPI.

Can you tell me what to do?
I want to be able to transfer my emails inbox, sent and folders to a new desktop (with windows XP). Thank you

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Comment from Vicki on 2008-02-03

2008-02-04T02:04:47Z

I'm still getting the same message as noted above (no files found or another program is using them). This 'newer' machine is running XP. On the old computer I located the files and uploaded all of them to an online storage area. Then I downloaded them to a folder I made that's sitting on the desktop of the newer computer. I just can't see where I'm going wrong. Susan stated the folder should only be clicked on once... I did but it still 'opens' it in the tree. And, again, the folder is one that I made and not one of the mail program's folders (if that means anything to this mess). What would happen if I find the location on the new machine and then physically move the contents of my mail folder into it? I'm grasping at straws! Thanks very much for your help!!

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Comment from Craig on 2008-01-21

2008-01-21T20:35:00Z

Susan's January 9th post was extremely helpful! It was exactly the help I needed.

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Comment from John on 2008-01-16

2008-01-16T09:56:24Z

Thanks very much Leo for your extremely valuable instructions. Your tip - "if you've copied your mail folders to a CD-R, you'll need to first copy them to your local hard disk, and then unmark them from being read-only before you import. OE will not open read-only folders"
was the clincher to my problem and no where else in cyber space was this info given.

You are terrific. Thanks,

John

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Comment from Frank on 2008-01-13

2008-01-13T17:46:05Z

One thing to watch out for is the fact that there can be multiple "identities" folders on the system. This tripped me at first. I was looking at "documents and setting/USERNAME/Application data/identities" but the real data was in "documents and setting/USERNAME/local settings/Application data/identities". Of course it's all there when you look at"Maintenance -> storage folder" but it is so easy to overlook it in this long path.

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Comment from Mitch on 2008-01-11

2008-01-12T02:10:36Z

Please tell me how you answered Denise on November 29 on how to transfer e-mails and address book that is currently located on an internal hard drive that is not able to boot up OE, to Outlook mail files in VISTA. I spent hours today failing at this. Hope you are able and willing to help.

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Comment from Bob on 2008-01-10

2008-01-10T18:24:15Z

I keep my OE emails in a folder in My Documents so that they are backed up whenever I backup My Documents. I've just had a virus which zapped all of my programs (including OE), but not my data. So the emails were saved, but I lost my address book. I would like to be able to keep my address book in My Documents. Does anybody know if you can change the folder in which the address book is kept?

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Comment from Susan on 2008-01-09

2008-01-09T11:41:34Z

Regarding the problem that Anthony and Mark were having, I had a problem with this too and have now resolved it. A step-by-step explanation can also be found on: http://windowshelp.microsoft.com/Windows/en-GB/Help/53e5df86-5ffb-43cf-a0c8-164e3fe7994f1033.mspx

My problem was that I could copy the files across to the machine, but I didn't realise a couple of important points when importing them into windows mail. The mistake I was making related to these points:

When locating the OE6 files you have created --> Click Browse, find the Outlook Express folder you copied to this computer, and then click the folder once to select it. (Do not open the folder when you select it.) The mistake I made was opening this folder, which caused to not work, because: Outlook Express stores your messages in a folder that contains several different .dbx files. These files (folders.dbx, inbox.dbx, outbox.dbx) contain all your messages. Windows Mail cannot import any of these files individually; you must import the entire Outlook Express folder.

Hope this might be useful for anyone else coming across this thread when trying to deal with this issue!

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Comment from Probir on 2008-01-08

2008-01-09T03:06:40Z

I tried Outlook Express + Tools/Options/Maintenance/Store Folder. It named a folder butI cannot locate that folder from My Computer or even Search. What do I do?

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Comment from Dave on 2008-01-03

2008-01-04T01:39:16Z

Thanks Leo for the helpful information.

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Comment from Mark on 2007-12-28

2007-12-28T22:50:59Z

I'm with Anthony above ("Posted by: Anthony at December 15, 2007 05:15 PM"). I've put my dbx files (in the /UserName/Documents/{xxxx.../Microsoft/Outlook Express folder, as on the old machine) on my new Vista machine and tried File | Import | Messages. I get a "No messages can be found in this folder or another application is running that has the required files open" error message. The files I have in this folder are all the dbx files (including Folder.dbx). I can't find anything anywhere to tell me what I'm doing wrong (in fact, several sites tell me to do what I've already done and nothing more...).

Judging from the above, looks like I'm not alone. Any help would be greatly appreciated!

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Comment from Mark on 2007-12-24

2007-12-24T16:13:06Z

I have a new computer running Vista and my old hard drive, which came from an XP machine, is now an external hard drive.
Where do I find the files on the old (now external)hard drive for the address book and saved e-mails I had in Outlook Express 6 and how do I transfer them to Windows Mail on the new computer?
Many thanks for help and suggestions

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Comment from Anthony on 2007-12-15

2007-12-16T01:15:49Z

Hi Leo,

I followed your instructions for outlook express from an old machine to a new one using windows vista, via an external hardrive (copied over). When I go to import from into the new "microsoft mail" following the exact directions and pointint it to the directory I moved the old files into it doesn't recognize the old express .dbx files when I click next and gives me an error message. Is there something I'm doing wrong? I don't think the new windows and microsoft mail (which has the import from outlook express 6 option) recognizes the old files. Are my files from an even older version of express that's not recognized??
any help would be appreciated.

thank you,

Anthony

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Comment from Arshad on 2007-12-08

2007-12-08T09:03:47Z

before my pc was workgroup but i change in domain after i change all my outlookexpress e-mail was gone but that emai was very imortant how i get that email
thaknu
arshad

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Comment from jamie on 2007-12-07

2007-12-08T01:53:00Z

I am nervous when I import the messages from the old machine,, it will replace messages already on the new machine...

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Comment from Denise LaJoie on 2007-11-29

2007-11-29T20:29:00Z

I am trying to find my OE emails to move to my new hard drive. I can't run OE on the old hard drive, so I can't do the TOOLS, OPTIONS, MAINT Etc that you mentioned. Is there another way to find the folder that has the emails and can I just copy those folders to the new hard drive, setup OE and they will be there??
THANKS,
Denise

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Comment from Paul Anderson on 2007-11-27

2007-11-27T20:02:03Z

My email all showed as unread, then as read, and the next day disappeared. Is there any recovery process I can do?

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Comment from Mark B on 2007-11-03

2007-11-03T21:19:24Z

Leo, as we say here in the UK, you are a gentleman and a scholar...your easy to follow instructions have meant I now have more time at the pub!

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Comment from Kira on 2007-11-02

2007-11-02T13:14:09Z

I will say these steps were very helpful. I didn't need to import files, as I had a HD that works, but had corrupted Windows OS. Plugged into another PC and was able to move the files to the new OE. I just needed to know where to begin looking for the directory... Thanks a ton!

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Comment from Bernard Takacs on 2007-10-28

2007-10-28T14:30:23Z

I want to move my Outlook Express folders & addresses from a computer running Windows XP Pro to a computer running Windows Vista Home Premium. Since Outlook Express no longer is available in Windows Vista I would like to import into Outlook 2007. Can you help?

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Comment from Laurie Bernard on 2007-10-10

2007-10-10T08:37:19Z

Hi
I've imported my Outlook Express address book from my old machine using XP to my new Vista system on Microsoft Outloook. However I have lost the content of my groups and comments in each contact. Any answer - please?

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Comment from Hans on 2007-10-06

2007-10-06T15:16:52Z

Hi Leo. An important addition to simplify the works; on the old PC start outlook expres, goto extra > accounts > tab e-mail. Here you can export ( and later import on the newpc ) all e-mail account settings and passwords. This saves a lot of hassle with the accounts.
suc6.
Hans.

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Comment from June on 2007-09-29

2007-09-29T22:44:33Z

Leo, I followed your instructions for moving my Outlook express to my new laptop. Easy to do (thanks to you!) I used my flash drive. Got a question though. All the emails moved over from 2001 to 2005. However, no emails (in any file) from 2006 and 2007 transferred over. What did I do wrong? June

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Comment from sam on 2007-09-28

2007-09-28T20:03:20Z

I did exactly that you described,, but I got this message,,

No messages can be found in this folder or another application is running and has the required files open.
Please select another folder or try closing applications that may have files open."

could you help me

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Comment from steve morberg on 2007-09-27

2007-09-27T16:19:48Z

Hi,

My motherboard on my emachines finally went and the hard drive is still good. I bought an External Enclosure and so hooked up the hard drive with my Outlook Express info on it to transfer to my laptop, which i have done. I have OE on the laptop, so i just want to update/import all of the OE info from the old computer. It will not allow me to import, cannot locate the folder. OE from the old computer is in DBX format, so cannot even open anything to look at. It's all there but i am a road block now.

Thanks

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Comment from Tom Sharples on 2007-09-16

2007-09-16T21:06:13Z

An absolute nightmare. Have spent three days, off and on, trying to get Outlook Express files from my old XP computer to my new Vista computer. The file transfers rarely complete-usually drop out half way through with pop up windows saying "this is a known Vista problem- click here for a solution." This takes you to a useless microsoft help page that doesn't address the issues. I've even tried copying the entire folder via the network to the new computer, but Mail doesn't recognize it as a valid format. If we delivered software even 1/4th this buggy, we'd be out of business in a month. If I could do it over, I'd say run, don't walk, away from this mess.

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Comment from Weston Moore on 2007-09-12

2007-09-12T07:26:09Z

I looked for the STORE folder as directed. the problem I have is that the long sub-directory list ended with ....\Local Settings\Application Data\Ic .

I fired up my CD writer and looked through the directories listed there. The directory list shows Appication Settings first and then lists Local Settings. I still did not see the Store Folder listed unless it is burried further down the list.

Since the "Store Folder" button on the Maintenance tab is not getting me to my goal, what do I do next?

Thanks

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Comment from Jeff on 2007-09-06

2007-09-06T20:28:33Z

Thank you very much.
This was a tremendous help.

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Comment from Simon on 2007-09-04

2007-09-04T16:28:54Z

Great instructions! I could never work out how to do this in the past.

Only thing I would add is for email address transers, if the directory that Outlook Express says it's stored email addresses in is within "Local Settings", and you can't find this directory, you need to un-hide it. Open up Windows Explorer or the "My Documents" folder. From the menu at the top, choose "Tools", then "Folder Options", then select the "View" tab. Within the list of options that appear, under "Hidden files and folders" check/select "Show hidden files and folders" and press "OK". Now you should see the "Local Settings" folder when you look for it.

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Comment from Jennie on 2007-08-29

2007-08-29T15:12:28Z

Thanks so much for these great tips! So simple, clear, and direct... it made what I needed to do so easy!!!

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Comment from Judy on 2007-08-27

2007-08-28T00:56:41Z

Fantastic, accurate, quickly read instructions - was able to complete task with NO WASTED TIME!!
Thanks.

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Comment from Leo on 2007-08-24

2007-08-24T21:11:53Z

Leo:
Your tips on transporting OE6 to another computer are wonderful. Last time I tried doing this on my own, it took me 2 days. With your instructions, it was 1/2 hour. Thank you very much for your great homepage.

Paulo

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Comment from simona dachille on 2007-08-07

2007-08-07T19:17:01Z

Hi, I have tried to follow your inmstructions but when I try to find the stored email folder, it doesn't exist, even though it says it's in C drive, etc... when i go there, it's an empty file. How can this be?

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Comment from Dave L on 2007-08-01

2007-08-02T02:50:31Z

I am trying to transfer old Outlook express emails from an old desk top with Win98, to a new laptop with Vista.

I copyied all email to a disk and copied to my new computer.

When I try to copy .dbx folders from my old email to my new system, I get the following error:

"No messages can be found in this folder or another application is running and has the required files open.
Please select another folder or try closing applications that may have files open."

I am doing this while being the Administrater.
I've turned off the "Read Only" feature of the folder where all of my old .dbx folders are.

I can see all of the files when I look at the folder contents in Windows Explore, but when I try to import them into my new Microsoft mail, I do not see them.

Can you help? I need access to my old email on my new system.

Thank you.

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Comment from Fred Orenics on 2007-07-24

2007-07-24T12:01:11Z

I do not think this approach will work going from Outlook Express to Outlook, will it? When I export the address book in Express I only get the high level of the address book (I have sub-folders). Can you help me?
Fred

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Comment from Clay on 2007-07-05

2007-07-05T15:24:51Z

Hi Leo
Thanks much on the remove check mark tip.
No matter what I would like to compliment you and to never forget that You are agreat Asset to we unwashed.
Thanks again.
Clay

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Comment from Randy Grimm on 2007-07-04

2007-07-04T15:06:24Z

Thank you for the effortless transition information. My "Local Settings" folder was hidden. I just unhid and everything went smooth.

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Comment from Graham on 2007-07-03

2007-07-03T20:35:36Z

how do I export the email addresses of a specific folder in OE to excel?

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Comment from RAMI REDDY on 2007-06-25

2007-06-25T07:59:21Z

I moved my outlook express thru network from my another. i can my see my sent items and deleted items. but i can't see inbox mails. i've done everything, its was 7000 mails. it's not showing anything.

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Comment from Bob Scalese on 2007-06-24

2007-06-24T23:54:36Z

This works. Ultra critical is removing the read only attribute. I had over 35000 email messages to import from back-up. Worked perfect Leo.

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Comment from Dave Brzezinski on 2007-06-16

2007-06-16T12:07:57Z

How do I import Outlook Express Address book
and maintain the original folders that the
contact were in?

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Comment from Dan on 2007-05-21

2007-05-22T03:48:31Z

Leo, you are way smarter than the "Dummies at DELL". This was explained here very well and it worked smooth! I was on the phone with "DEll Dummies" for 3 hours and never got the problem resolved & wanted to smash them & the computer. Thanks a lot, for this posting this issue!!

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Comment from judy on 2007-05-21

2007-05-21T20:19:26Z

Just changed computer and I am using outlook express for email? thought It would be the same on my new computer? Wrong? did not save any of my folders or addresses? can I still recover it through outlook express some how? Please Help!!!

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Comment from Jim Smith on 2007-05-13

2007-05-14T02:31:55Z

My old computer died and I now have a new computer. How do I get into Outlook Express on my new computer? I have messages there that I need.

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Comment from Jason Sperling on 2007-04-18

2007-04-18T22:53:40Z

hi-
hope you can help and thanks in advance either way.
i saved all my outlook express & thunderbird emails on my external drive. reformatted my pc (got a virus), then re-installed windows and downloaded outlook express 6. -----how do i import my old outlook & thunderbird emails (which i have now copied all folders to my desktop of my newly formatted pc) into my new outlook express? also, i was using an older outlook express version than the one i'm using now. thoughts?

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