Comments for How do I remove a file that my anti-virus says can't be quarantined?

Comment from Zala on 2009-07-04

2009-07-04T18:03:29Z

I have a problem - my Eset antivirus says I have trojan that cannot be deleted. It's (supposedly) on operating memory (operatin memory - Win32/rootkit.agent.ODG - trojan)I tried scanning with Malwarebyte's Anti-Malware but it doesn't detect any malicius files. So I tried to find a path - well I can't find the path or the file. So I can't even delet it manually as the article above suggests. What can I do? Someone please help.

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
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Comment from Jim Taylor on 2009-03-20

2009-03-20T13:50:07Z

I removed several trogans that I got yesterday, I used Malwarebytes. Now when I go to my pictures, the folders are there with the title, but they won't open. Any suggestions?

I believe this article applies: My anti-virus performed a virus removal but I still have a symptom, how do I get rid of it?

- Leo
21-Mar-2009

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
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Comment from samsheer on 2008-11-18

2008-11-18T15:05:17Z

my removable disc says it has some virus.hw can i remove it.

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

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Comment from vincent on 2007-09-03

2007-09-03T15:47:20Z

I recommend this procedure: http://forums.majorgeeks.com/showthread.php?t=35407

It has saved my life (and that of many others) on numerous occasions.

Good luck!

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
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Comment from Christopher on 2007-08-12

2007-08-12T18:49:00Z

I had a similar problem recently. I could not start windows in safe mode, F8 does not seem to work for me. What I did was re-start windows with the windows restore turned off. It worked!

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

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Comment from Harry on 2007-08-12

2007-08-12T15:50:12Z

Regarding burning to a CD:
There are special programs, such as Nero or Easy Media Creator which you can purchase, or free programs (find some on www.download.com). If you have Windows XP, it has a built-in burning utility, which you can use by dragging-and-dropping the files you want to copy to an optical drive (of course, this assumes that you have a burner as one of your optical drives).

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

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Comment from Bob on 2007-08-11

2007-08-11T22:43:19Z

Unlocker has worked for myself many times and is a great program when normal delete or an erase program does not work.

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

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Comment from Raymond Hughes on 2007-08-10

2007-08-11T05:58:46Z

I should back up important files but how do you put(example) pictures onto a CD. I think they call it burning. Do you need a speacial program. Any way I think the information in your letters are good for more experienced computer people.

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

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Comment from Jim Breslin on 2007-08-10

2007-08-11T02:00:45Z

Great stuff, Leo, but I think the first step should be to try another anti-virus program, such as the free version of AVG or Panda. On several occasions, I have been able to do that, and avoid a lot of hassle.

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
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Comment from Yudhi on 2007-08-10

2007-08-11T01:53:06Z

Actually, for the novice persons the easier thing would be the following:
1) Upload those pictures to a website. There are plenty of websites where you could upload for free.
2) Then do whatever you want to clean up your computer. Then download the pictures again. So you will not risk deleting your pictures anyway.

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

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Comment from Chris on 2007-08-08

2007-08-08T20:13:35Z

There's also a free program called Unlocker that might help you out in this situation..

If you follow the link below, you will see just how much better it is than most other programs that do this type of thing, including GiPo@MoveOnBoot.
http://ccollomb.free.fr/unlocker/
(see the chart at the bottom)

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A comment on: How do I remove a file that my anti-virus says can't be quarantined?

Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom
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