Comments for How do I repair Outlook Express?

Comment from phanh / Mr on 2009-11-13

2009-11-14T02:34:44Z

I lost my outlook and could not open it
Need to resolve the problem

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Comment from Dexter on 2009-10-23

2009-10-23T08:55:23Z

Great write-up! In Outlook 2007 there is the PST repair tool that comes installed w/ Outlook. It usually works to fix slow folder issues.
I wrote an article on how to use it here: http://www.groovypost.com/howto/microsoft/outlook/repair-fix-corrupt-microsoft-outlook-pst-files/

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Comment from David G. on 2009-09-17

2009-09-17T16:42:19Z

Hi,

There is a tool called Outlook Express Repair Tool

http://www.emailadept.com/Repair-Tool-for-Outlook-Express.htm

I have used it to repair many corrupt Outlook Express dbx files on my damaged disks successfully.

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Comment from Pam Frankl on 2009-04-14

2009-04-14T16:03:49Z

I am not able to open attachments to play in media player in outlook express. They will open in windows live hotmail and wildblue.net but they take long time and have to download. I think this problem began when I did windows live messenger update and thanks to your site and two hours of searching, I found out how to uninstall that in add and remove. Right now outlook express is also not showing up in my add and remove program. I thought it was there and had clicked on it to see if it had option to repair like messenger but didn't so I closed out of add and remove program. But did not click on remove. I have paid for hotmail to forward to outlook, but I must not clean out good enough or what, and it kept repeating wildblue forwards then didn't get to my msn address in hotmail to forward those email. so took that out long time ago from outlook express. I believe the verison I have is 6 in outlook. I am in contact with microsoft also, by sending email. When I got rid of messenger 9.0 thanks to you, I then installed 8.1 it gave me msn home page and said I had installed exp 7 and I had 8. But put in google home page and it says now 8. Not sure if I have two or not but says only 8 in add and remove program. Hope this gets to you, sorry so long.But wondering if you think this will repair my problem the tool you have.

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Comment from Pst Solution on 2008-07-08

2008-07-08T12:20:30Z

If your pst file is lost or corrupted try Inbox repair tool to repair it.To run Inbox repair tool fallow the steps:

1. Click on start goes to the search then click on files or folders option.
2. In search box type scanpst.exe.
3. Double click on the scanpst.exe file to open the inbox repair tool.
4. Then enter the location of Pst file and its name or browse it for the path.
5. Then start to repair.

This way you can fix the pst corrupted file. But sometimes when your pst is badly corrupted you are not able to repair it. To repair your pst file you need Pst repair software. It helps you to recover your data very easily. You can download the trail version of Pst repair software at:
http://www.repair-outlook-pst.com/download-pst-recovery.php

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Comment from Leo A. Notenboom on 2008-01-25

2008-01-26T00:12:42Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Without knowing exactly HOW it's failing for you (error
messages, details and the like) I can only guess.

My guess is that your configuration for your email account
with your new ISP was not entered properly into Outlook
Express.

Thanks,

Leo

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.7 (MingW32)

iD8DBQFHmnsWCMEe9B/8oqERAkMqAJ9Hnkz6lC57XgYycY7f/+E3wRf9xwCeJIfs
Q8iXMXVFvCR4C1VSM+nFAgM=
=ZAbj
-----END PGP SIGNATURE-----

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Comment from Jamie on 2008-01-25

2008-01-25T16:50:52Z

Outlook Express is driving me a bit crazy. I can receive e-mails but I can't send them. I've tried creating a new account and I get the same results. I figured reinstalling OE6 might help, but the only issue I'm having with that is I don't use Internet Explorer as my web browser. I use Firefox. Is that going to matter? If I install IE6 with OE6 is that going to effect my Firefox? I think this all started b/c I switched from one ISP to another. Help would be greatly appreciated. Thanks.

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Comment from jim on 2007-12-16

2007-12-17T04:47:50Z

The best way to repair Outlook Express is to upgrade to Thunderbird. Have a nice day.

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Comment from Naveen on 2007-09-10

2007-09-10T08:48:26Z

You can try best tool for outlook express repair at http://www.outlookexpressrepair.net

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Comment from Leo A. Notenboom on 2007-08-22

2007-08-22T20:47:53Z

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Right click on it in the list and click on delete.

If by "open" you mean it shows up in the preview pane, then turn the preview
pane off.

Leo

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.7 (MingW32)

iD8DBQFGzKEVCMEe9B/8oqERAncTAJ90NT8S7KmGoMFvfRePP7AZL8HsggCeKcC3
pkh67QsQEJQOUYJh/s8qz08=
=Uy8j
-----END PGP SIGNATURE-----

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Comment from gene on 2007-08-22

2007-08-22T13:56:43Z

in order to delete an e-mail i have to click on it. it is then open. how can i delete without opening it?

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Comment from Helene Henrickson on 2007-05-21

2007-05-22T04:35:01Z

Suggestion to: "When I insert a midi file into OutLook Express mail it will not play, however I can insert a wave file and it plays. I'm running I/E 7 & Media player 10. Help"
Posted by: Ejay at May 5, 2007 05:34 PM

This was MY solution to the same problem: Check the SW Synth or MIDI Synth volume in your volume control panel. Make sure it is not set to zero or muted.

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Comment from Ejay on 2007-05-05

2007-05-06T00:34:00Z

When I insert a midi file into OutLook Express mail it will not play, however I can insert a wave file and it plays. I'm running I/E 7 & Media player 10. Help

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Comment from Leo Notenboom on 2006-10-06

2006-10-07T02:36:46Z

Outlook doesn't do newsgroups. You should find Outlook Express on the All Programs menu.

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Comment from Tom Taylor on 2006-10-05

2006-10-06T02:59:38Z

I had Outlook express and then got Microsoft Outlook. I use Micosoft outlook for my mail. I wanted to continue using Outlook express to read newsgroups. I cant open Outlook Express any longer and I dont know how to set up newsgroups on Microsoft outlook. Can you help me?

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Comment from Leo Notenboom on 2006-08-25

2006-08-25T16:37:02Z

I'd have to see the error message.

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Comment from Faique on 2006-08-25

2006-08-25T10:46:42Z

I have got a Win 98 mechine with Outlook express 5 installed. When I clicked Create mail, Forward or Reply it gives an error msg. It means it doesn't allow me to create mails, but I could receive n save them into my PC. What could I do to over come this problem. Plz send me a reply.
Thanx.

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Comment from Lynford on 2006-04-23

2006-04-23T22:42:04Z

Thanks so much for your posting about the Outlook Express address book error. I spent so much effort trying the Microsoft help pages to no avail. It appears that your step 6: ... If you have a DWORD key "UseOutlook" put it on "0". Otherwise, create it with the value of "0". was the main problem, since I didn't have this key.

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Comment from Yoni on 2006-04-22

2006-04-23T05:53:08Z

I used system restore to 2 days ago, and then immediately changed the automatic updates to manual. Then i did exactly as arch said - chose not to install update 911567. cheeky microsoft techies!
Thanks you guys!!! btw - this update is installed with no problem on my laptop...

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Comment from Chris on 2006-04-20

2006-04-21T03:55:07Z

Joe - you hit the nail on the head with that one. I wish the MS guys would be more diligent with testing this stuff . I removed that patch by running the uninstaller from the hidden uninstall folder in c:\windows, opened the address book, exported it to CSV format, closed the address book, re-installed 911567, deleted the .wab and .wab~ from 'c:\Documents and Settings\\Application Data\Microsoft\Address Book', then opened OE again, opened the address book and re-imported the CSV file. Unfortunately the groups didn't reappear (presumably a limitation of CSV export), but I can live with that.

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Comment from joe on 2006-04-19

2006-04-20T06:38:19Z

J.B., The recent update to Outlook Express has broken the application and the adress book. The best solution is to uninstall security update KB911567 from "Add Remove Programs". Also, disable automatic updates so that windows doesn't automatically reinstall it. From now on we need to check for windows updates manually and skip over KB911567.

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Comment from Emil on 2006-04-18

2006-04-18T12:52:09Z

To J.B.

Here is how i've solved the problem. (On Windows XP)

1. Try to recover your Address Book (I recommend you "Address Book Recovery", a small tool that recovers your contacts as .Vcf files which you can import in Address Book.
2. Close OE and MS Messenger.
3. Open Task Manager and close every instances of "msimn.exe" and "msmsgs.exe" in Services if they still run.
4. Uninstall Outlook Express and Windows Messenger with Control Panel->Add/Remove Programs-> Add/Remove Windows Components. Dont.t worry, you won't loose nothing.
5. Install again OE and Windows Messenger with Control Panel->Add/Remove Programs-> Add/Remove Windows Components.
6. Open Regedit and find "HCCU\Software\Microsoft\WAB\WAB4" If you have a DWORD key "UseOutlook" put it on "0". Otherwise, create it with the value of "0".
6. Find you Address Book, some files with extension .wab and .wab~ and move them to another place.
7. Open OE and close it to create a new Address Book.
8. Restore your Contacts by double-clicking one by one all .vcf files previously saved at step 1 (if you save them, otherwise you must add those contacts by hand.)
9. Now, if you open OE, you should be able to open your messages.
10. Good Luck!

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Comment from J.B. on 2006-04-17

2006-04-18T05:10:14Z

Eac time I attmept to open any email, I get a pop-up that says, "Unable to open the Address Book. The address Book may not be installed properly." Another pop-up tells me "there was an error opening this message. An error has occurred." Another one tells me "the address book failed to load. Outlook Express is incorrectly configured, please re-install." I desperately need help. I have tried all kinds of remedies. Pleas help.

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Comment from Leo on 2006-04-16

2006-04-17T03:00:51Z

Probably the scenario outlined in this article: http://ask-leo.com/someones_sending_from_my_email_address_how_do_i_stop_them.html

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Comment from Pete A. on 2006-04-16

2006-04-17T02:45:47Z

I'am receiving 100 to 150 unable to deliver e-mails in the last 2 days. The funny thing is that i'am not sending any e-mails out, but my e-mail address is on every returned e-mail comming into my in box.Norton Anti Virus has been checked and it is working. No virus.Can you help?????

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Comment from Janet Arndt on 2006-04-15

2006-04-15T16:14:14Z

My system is around 1 1/2 years old and runs win xp service pack 2. Alls well to this point. Just installed some critical updates from microsoft and now the box that comes up when you click "Send/Receive" just flashes on the screen for maybe a half second. This Progress Box used to open and it would say, connecting, sending mail, disconnecting, connecting, checking for mail, receiving mail, disconnecting, and all the while it was receiving or sending, the progress meter would show the progress. Now, it is there but it just flashes and it's gone. I remember an update to my virus scan "Hauri" also just before this went haywire. Maybe that's another player in the game. What do you suggest? Not the registry, I hope. Thank you, Janet

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Comment from Leo on 2006-03-25

2006-03-25T23:23:42Z

Outlook Express can no longer be used with Free Hotmail accounts. You'll have to use Hotmail's web interface, or pay for an upgrade. More here: http://ask-leo.com/can_i_use_outlook_express_or_outlook_to_access_my_hotmail_account.html

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Comment from Angel on 2006-03-25

2006-03-25T21:53:35Z

right heres my problem....
i have microsoft outlook express 6, but when i login with hotmailwhat happens is it says i no longer can send e-mails. when i try to download another one what happens is that it says there is a newer version already on the system and i can't send anything. Also the big problem is I have to send my teacher a project by monday but outlook express doesn't work.
How can I fix this??????????????????????????????????????????
really important please get back to me A.S.A.P.!!!!!!!!!!!!!!!!!!

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Comment from Leo on 2006-03-19

2006-03-19T17:08:02Z

It depends on where the mail is coming *from* more than anything else. But on the surface, I suspect the mail forwarding service, whichever one that might be.

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Comment from Ori on 2006-03-19

2006-03-19T15:36:11Z

I have a tough one, lets see how good you are... :)
My father has been receiving SOME of his email 2-7 days later than when they were sent. Were do they go ? Maybe they stop for coffee on the way. He's using OE, Kasparsky Anti Virus, a mail forwarding service, and the ISP says nothing's wrong with them. Any Idea ?

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Comment from dgf on 2006-03-18

2006-03-18T11:13:16Z

To resolve this behavior, rename the Pop3uidl.dbx file, and then restart Outlook Express. Follow these steps:

1.Click Exit on the File menu to quit Outlook Express.

2.Click Start, point to Search, and then click For Files or Folders.

3.In the Search for files or folders named box, type Pop3uidl.dbx, and then click Search Now.

4.Under Search Results, right-click the Pop3uidl.dbx file, and then click Rename.

5.Type Pop3uidl.old, and then press ENTER.

6.To start Outlook Express, click Start, point to Programs, and then click Outlook Express.

From: http://support.microsoft.com/default.aspx?scid=kb;en-us;314578

I sent the following to you on 7-7-05:

5. I am receiving multiple copies of messages. How can I fix this?

This problem has been seen in Outlook Express before. In the program, go to Tools --> Accounts --> Mail --> Properties --> Advanced. At the bottom is a section called Sending. The box "Break apart messages larger than" is probably checked. The value in the KB box is usually what is causing the
problem. Raise that value to 3000 or just uncheck the box all together. Click OK, and then Close.

From: http://www.adelphiapowerpage.com/synacor/faqs/Email_Faqs.cfm#5

By any chance, are you using Mcafee SpamKiller? I noticed in a forum that the program was causing the problem of duplicate emails:

http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=140825

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Comment from David on 2006-03-02

2006-03-02T16:04:21Z

On March 1, 2006, my Outlook Express (OE) duplicated all incoming emails. When I tried to open them, they were slow opening. Meantime, the system kept saying I was receiving mail, although no new emails came in. This prompt never ceased. Whenever I would delete a copy of an email, it would go to the Deleted box and then return the next time I opened OE. Finally I had perhaps six copies of every email on March 1 and no actual new emails coming in, just clones of the original emails. Then for a long time I could not open OE at all. While this went on, I ran Norton Anti-Virus 2006 and updates to the moment, and Spy Sweeper also updated. Nothing was found that fixed the problem. I shut off the modem to the Internet. Then my OE opened much faster, emails opened instantly, and copying stopped. Obviously my virus/Trojan, whatever it is, is connected to something on the Internet. Curiously, when I was still connected and wanted to use Fire Fox to get to Semantec, it kept directing me to McAffe. I conclude that Norton's has been targeted by the intruder and maybe a greater vulnerability would be obtained if I followed the hijacked page and bought McAfee. I didn't. Short of re-doing my entire computer hard drive, what is to be done?

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Comment from Leo on 2005-11-26

2005-11-26T23:34:23Z

If Windows XP, I'd run the system file checker http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html. Also make sure you're up to date on anti-virus and anti-spyware scans.

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Comment from Jennifer on 2005-11-26

2005-11-26T19:07:52Z

Hello, the "help" won't open in my IE6? I don't get an error message, it just doesn't do anything. (I'm also having the same problem with MS office...don't know if that's related). Thanks for any help! Jennifer

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Comment from Leo on 2005-10-31

2005-11-01T04:28:50Z

Theres no specific solution here for that specific error. Try the general problem solving suggestions outlined in the article.

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Comment from Gary Apps on 2005-10-31

2005-11-01T03:21:16Z

Pardon my stupidity. I don't seem to see a soultion to the "0x800C0133" error code. Can you help? Gary Apps 800 ***-****. Thanks.

[ed: removed phone number. NEVER post your phone number in a public forum like this.]

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Comment from Leo on 2005-10-07

2005-10-07T17:11:13Z

This article on Microsoft's site may help: http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

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Comment from Perry on 2005-10-06

2005-10-06T22:05:27Z

Hi (I could not find an article to match my issue)
I "selected all" emails in my "sent" folder to delete. There were over one thousand.
In the middle of doing this which was taking a while, OE failed. Message screen said the system had an error.
After I rebooted I can not delete anything from any folder, nothing.
What do I do in order to be able to delete my emails?
thank you very much for your time.
Perry

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Comment from Erik on 2005-09-02

2005-09-02T18:39:28Z

FYI, the solution in my particular case was to enter the following command into "Start -> Run":

regsvr32 c:\windows\system32\mshtml.dll

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Comment from Erik on 2005-09-02

2005-09-02T18:06:40Z

I have just received this error message in outlook express "there was a problem switching folders, possibly because the folder was busy."

I cannot read any HTML formatted emails after this point. Outlook cannot open any messages either and throws strange "Do you wish to save unknown '.htm' file to disk?" whenever it starts up.

MSIE (which I rarely use) is no longer able to open web pages any longer either, wanting to save the pages immediately to disk.

So in summary, corruption in Internet Explorer could be a strong source for this error message that you are receiving.

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Comment from Bob on 2005-08-07

2005-08-07T12:08:58Z

Try to use the http://www.nsware.com/Repair-Tool-for-Outlook-Express.htm

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Comment from Leo on 2005-07-21

2005-07-21T20:27:29Z

I've not heard of that error message before, if you've transcribed it exactly. I would make sure you're not running Outlook Express twice, perhaps, but other than that I'm not sure.

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Comment from nicole on 2005-07-20

2005-07-20T16:21:08Z

When I go into outlook express it says "there was a problem swithching folders, possibly because the folder was busy. Please wait a moment and try again" and it will then not let me access my messages. Any ideas???

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Comment from Alan on 2005-05-13

2005-05-13T22:44:25Z

Operating system:Microsoft Windows ME (Millennium)
Can't find or open my outlook express messages!
I got a brief message that my outlook express was full or something like that. I now can't open or find my e-mail messages. How do I restore my email messages? I could delete some and if needed but I can't find the program!
Please advise.

Thanks,
Alan

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